1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,944 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,944 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am a single mom who tried to leave my house to pick up my daughter from school. I was very impressed with the communication and the quickness to get to me.”

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Posted 2 years ago

“Arrived quickly changed battery and i was on my way”

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Posted 2 years ago

“Great service. My car battery died in my garage at noon on a Friday with no way to move the truck since it was in Park. I called the 800 number and they arranged for a technician (independent contractor) to come out at 6 pm that day. He arrived on time, identified himself, brought the battery and a full set of tools and 30 minutes later I had a new Duralast Platinum battery installed. Sure the price is a bit high, but my local Ford dealer couldn’t help me until 3 days out and I avoided a lot of hassle. My experience was about as good as it gets. Highly recommend this service.”

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Posted 2 years ago

“Prompt. Professional. A bit overpriced.”

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Posted 2 years ago

“Customer service was good. Thanks Tomas.”

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Posted 2 years ago

“Very happy with my technician and the ease of the service. Would use again when I have a dead battery!”

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Posted 2 years ago

“I needed a battery and you came out and serviced my car. The time the tech arrived was much later than what you said, I had to go on a trip so I left my son at the house. He is an adult. He said the guy arrived after 1045, and that his body odor was not necessarily a very pleasant thing. The tech took care of the install and all went well.”

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Posted 2 years ago

“This was just amazing service! I am very happy that I made this choice. Thank you ❤️”

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Posted 2 years ago

“When I told the customer service person that I needed a battery for my car he told me they don’t install the batteries and he suggested I go somewhere else. He directed me to a close by Pep Boys which turned out to be closed. I am 74 years old and do need help with servicing my car. You should reconsider your company service policy.”

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Posted 2 years ago

“The technician that came was friendly and knowledgeable and did an excellent job very quickly. My battery was replaced without losing any memory as he connected an auxiliary while removing my old one and he was done in less than 30 minutes.”

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Posted 2 years ago

“Tech came within the designated time and replaced the battery. However, the engine light came on after and he suggested it was due to needing the oil change which was not correct. Took it to mechanic who identified the problem as the engine sensor being disconnected. It was a simple fix and did not cost me any money but would have preferred the Tech disclosed his mistake.”

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Posted 2 years ago

“A little pricey but worth it for the convenience. The technician was on-time and a pleasant person. Their tracking app didn't update properly so don't rely on that for their arrival time.”

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Posted 2 years ago

“Very convenient. Ismael was friendly & efficient. Thank you!”

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Posted 2 years ago

“I was a little apprehensive but they were fantastic!!! So easy and quick. Highly recommend!”

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Posted 2 years ago

“The service was quick and easy for acquiring an onsite battery change. The installer was amazing, fast knowledgeable and even reset my Honda electronics after the installation.”

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Posted 2 years ago

“Wonderful service. Was very helpful when I had to get my wifes car battery changed.”

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Posted 2 years ago

“After two weeks battery is not working! So maybe connected it wrong. Would be great if you could reach out and come to fix it.”

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Posted 2 years ago

“I’m very pleased with the service I received. When the service individual arrived he was efficient and got my battery replaced and got me on my way. The process in getting there was clunky. It wasn’t clear if I had paid for the service of someone coming to replace my battery for me or if they were shipping it to my house. I panicked when I thought it might be the latter. It took almost 2 hours before I heard from someone that they were on the way. That part of the process was unclear to me. I hope you improve that part of the process.”

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Posted 2 years ago

“Great experience and they were able to replace my battery with 4 hrs of contacting them. Very professional service and I would use them again!”

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Posted 2 years ago

“Very professional courteous young man showed to replace my battery. Took less than an hour and battery was priced appropriate.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 4,944 reviews