1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,106 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,106 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The replacement and technician were great. My only complaint is 1-800-Battery.com advertises Die Hard Brand batteries but then the installation was a no-name brand.”

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Posted 2 years ago

“I was very pleased with the service I received from Al the rep and George the tech, who delivered and installed the new battery. I would definitely recommend their service.”

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Posted 2 years ago

“Great service. They come to you AND it was more than $100 cheaper than the dealership would have been.”

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Posted 2 years ago

“I’m still waiting for my refund, was told funds would not be charged unless order completed, wrong battery brought even tho I told customer service multiple times I would not accept the battery if it was the wrong size well lo and behold it was the wrong size I was charged $99 because the tech came out anyway with the wrong battery my phones were charged to the tune of $400 towed I was told I was getting a refund still waiting. This is not a legitimate company. Service is terrible buyer beware”

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Posted 2 years ago

“Such a professional, efficient service. I figured I needed a new battery since the original one was about 6 years old. Upon arrival, the technician verified that the battery was reading dead before installing the new one. In minutes my truck was back in action. I'm very grateful for the help. This service saved me so much time!”

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Posted 2 years ago

“Eddie was wonderful. He was professional and upbeat and had my car battery replaced in no time. No unexpected fees. Will definitely recommend you to friends!”

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Posted 2 years ago

“$357+ is an outrageous price to pay for 10 minutes of a technician's time, a truck containing the relatively few types of batteries needed for automobiles and a wrench with a couple of different fitting. But then I don't have much choice, do I? As batteries have essentially a 3-year operating term, in 2025 I'll buy one ahead of time and replace it myself.”

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Posted 2 years ago

“Paid for a Die Hard Gold. They installed another battery without discussing it with me or telling me what they did. Did not discover the change until my husband came home later that evening.”

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Posted 2 years ago

“The service was great. Jose who replaced the battery was friendly and very quick.”

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Posted 2 years ago

“All went well. Delivery on time. Quite satisfied.”

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Posted 2 years ago

“Outstanding service, knowledgeable and friendly technician. So pleased and will recommend the company to all my neighbors.”

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Posted 2 years ago

“Arrived on time, professional, knowledgeable, quick”

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Posted 2 years ago

“Very deceptive practices. I paid for a high-end DieHard battery and got the cheapest Continental instead. CCA for Die Hard Gold is 640, for Continental is 550, warranty is 30 months for DieHard, 24 months for Continental, etc. When your car is dead and you are waiting for hours for a technician to come and install the battery, you are at their mercy to get what they bring, and they just assume that you won't know the difference. Although if you scroll through their website and you happen to get to the hyperlink for FAQ, you might find something along the lines of "The brand available is determine by location and availability", it does not excuse that they switch to the cheapest available model while you have paid for the most expensive from a better company.”

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Posted 2 years ago

“From start to finish, this was excellent service. The online process was easy, the technician arrived at the start of the appointment window and was quick with the install, and quite friendly as well. Perfect experience.”

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Posted 2 years ago

“I was pleased with the ease of booking and the availability of a quick response. The tech was helpful and polite--thanks!”

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Posted 2 years ago

“Everything went well except the arrival time. The representative was about 2 hours behind schedule .”

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Posted 2 years ago

“I paid for a high-end DieHard Gold battery (640 CCA) and got a Continental 550 CCA battery instead, which is the cheapest possible version I could have gotten. Any information regarding exchanges is not addressed on the main website but rather hidden in a hyperlinked site which is further buried in ‘frequently asked questions’. If you are stranded with a dead battery you have little option but to get whatever they give you, a situation that is clearly exploited. I would not go with this company again, even though the person who installed it was very personable- to be fair.”

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Posted 2 years ago

“As advertised !!!”

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Posted 2 years ago

“Great service, fast and effective. Thank you for swift action to deliver and instal a battery.”

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Posted 2 years ago

“Our battery was still under warranty. we called to have them come out and inspect to see if our issue was a result of the battery. From the time we called, they were at our home within 2 hours, confirmed it was the battery and provided a brand new battery. we were very grateful for the customer service.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,106 reviews