1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,967 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,967 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dude was fast with install, less than 30 minutes. Nice guy and was cool to talk to.”

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Posted 2 years ago

“Quick, professional service. Would recommend to anyone”

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Posted 2 years ago

“Good personality with excellent professionalism 👌”

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Posted 2 years ago

“Outstanding service from start to finish! Rob, the techician, is remarkable. My 2002 Alero put him to the test with a rusted bolt and Rob carefully worked to solve the problem and I have a new battery! Chicago is very fortunate to have Rob available to help -- especially when you need it most. Thank you to everyone at 1-800-Battery, with my biggest thank you to Rob who is THE VERY BEST!!!”

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Posted 2 years ago

“In theory, your company addresses a real need, however, your execution is far from desirable,,, After ordering my battery at 9AM I was informed that the ETA would be just over 3 hours, After waiting the prementioned 3 hours I called to inquire about the delivery, I was told the driver is on his way and would be there in a hour , after 1 hour still no battery so I called again and was told that they were unable to contact the driver but he would be there soon, I finally made a 3rd call after waiting an additional 2 hours, all in all the delivery showed up approximately 4 hours after it was promised...”

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Posted 2 years ago

“Horrible service, never again. The technician left the battery here, promised to come back for it and dropped the ball. I contacted customer service, they said someone would be here to get it asap, never came. save your money, do it yourself - what a waste...”

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Posted 2 years ago

“I was very pleased with this service. It was very convenient, as I had no way to get to a repair shop. The technician was very nice and completed the job in just a few minutes. I got texts that kept me updated on the time of arrival. Overall a very good experience.”

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Posted 2 years ago

“When I placed my order, their ETA was 2 hours give or take. Unfortunately, they never showed so I canceled the order I had placed. Not until the next day, after already canceling, did I get a text saying a tech was on their way and would arrive shortly. Not only did this disrupt arrangements I had made to replace the battery on my own but it showed how the company doesn't do a good job of communicating with their employees and is not holding certain standards towards their customers when they say they will be arriving at a certain time.”

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Posted 2 years ago

“5 stars! Rob arrived on time and installed the battery in my Ford Escape with no problems. He was very friendly and even helped when I realized the FOB battery was dead also.”

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Posted 2 years ago

“Quick, simple and easy.”

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Posted 2 years ago

“This company is a joke. My techician was 3 hours past due and all they could tell me is "she was supposed to be there an hour ago. We apologize for the inconvenience." I cancelled. I wasted a whole day waiting when i should have tried another service. I THOUGHT this would be timely and convenient. Hah!”

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Posted 2 years ago

“I am very pleased with the customer service provided. The Tech came to my home and installed the battery in no time. It was quick and easy. I would recommend this company to everyone.”

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Posted 2 years ago

“Service was excellent. My truck is running again.”

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Posted 2 years ago

“The technician was wonderful! He was friendly and professional. 1-800 batteries installed the battery at my home for just about $20 more than the local Firestone.”

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Posted 2 years ago

“Service was convenient and timely.”

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Posted 2 years ago

“They came the same day we called. Very knowledgeable and friendly service.”

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Posted 2 years ago

“Exemplary service! Fast, professional, courteous, and complete...would STRONGLY recommend to anyone to avail themselves, such an apropos service.”

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Posted 2 years ago

“Disappointed in first appointment, was scheduled for 12-2pm and no one showed. No phone call or text. I had to call multiple times and was told the technician was on the way. Wasted a whole day waiting for nothing. Of course they made sure to remove the funds for the service immediately that morning. Never again.”

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Posted 2 years ago

“This is the second battery I have purchased from your business...I love how easy it was to get a battery for my car in February on one of the coldest days in St. Louis. Then when my niece's car needed a battery, I was able to order one for her & have it delivered to her home in Florissant, Missouri. The young man, named Walter, said he would send the receipt to my email, and let me know when the battery was on its way to my niece's home. It was delivered very quickly! I would say within 2 hours!!! WOW! Wonderful....Thank you for this wonderful transaction, so very helpful when you are stuck at home to have your company take the time & worry out of getting your car back on the road, without having to get it towed to a dealer and wait in their business for them to put a battery in your car. I learned about your business from a friend and now I am telling all my friends how easy and how wonderful it is to order from you, while you sit in the comfort of your home to have the battery delivered to you! Great Business! Thank you.”

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Posted 2 years ago

“Tech arrived after dark and had difficulty finding the tools to do the job. He seemed distracted and had difficulty removing old battery and installing new one. He did not connect the positive cable correctly and when driven to the deanship for service it was noted that this was draining the charge on the new battery.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 4,967 reviews