1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,055 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,055 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The person who actually came by and installed the new battery was terrific. The interaction with the online person @ 1-800-Battery was abysmal, at best. He was rude, aloof, did not answer questions, and made me question my choice to use them.”

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Posted 4 months ago

“The on-line service was easy to use and the technician who replaced my battery, Jermaine Brown, was outstanding. He was knowledgeable, efficient and courteous.”

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Posted 4 months ago

“Professional & courteous. Delivered as promised.”

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Posted 4 months ago

“Incredible! From the time I completed my online order until the technician replaced my battery and was pulling out of my driveway was 36 minutes! Truly the best auto service experience I have ever had, and I am 76 years old.”

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Posted 4 months ago

“Ordered the battery at 3:24pm and it was advertised on the site someone could install it in 1hr and 1 minute. I still chose the 3pm to 5pm window. Installer never showed until 7PM. Took less than 10 minutes to install which was great but scheduling and dispatching was horrible.”

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Posted 4 months ago

“My truck battery died when I got to work. No one local hade the size battery in stock. 1800-battery had the battery delivered to my place of work and the tech had it installed in minutes. ALL BEFORE LUNCH! Tech was great. This service saved me from an awful day.”

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Posted 4 months ago

“Dead car battery in the driveway, scheduled service online after finding them on a Google search. It said the ETA would be tomorrow but got an update via text there was a status change and that they would instead arrive in an hour. Great surprise. Shows you the GPS location of the technician which was convenient. Checked battery to confirm it was dead and replaced it on the spot. Sometimes fast and easy is a great thing! Fantastic work!”

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Posted 4 months ago

“Having Wil bring the battery to my house and install it was great. My battery was completely dead, so even getting a neighbor to jump it would not be enough. This way I stayed home and Wil brought the battery, installed it, and tested the alternator to make sure there wasn't a problem there. I will be calling them again next time.”

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Posted 4 months ago

“Very good”

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Posted 4 months ago

“The experience as a whole was good. Quick and Easy use to order and set up appointment. Technician was friendly and professional. Work was done very quickly. The company provided regular updates. My only issue was the appointment time was between 8-10 and tech did not arrive until 11:30. Everything else was positive.”

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Posted 4 months ago

“This has been an awful experience, the work was not completed correctly, we were misinformed by the technician. And now we are told we have to take the car to another shop to have the work completed correctly, presumably at our own cost.”

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Posted 4 months ago

“The technician arrived on time and completed the battery change quickly. He was polite and performed the change as required.”

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Posted 4 months ago

“Was very knowledgeable about changing my battery and looking at all vital signs above vehicle. I am so happy I use this company to maintain my vehicle. Thank you and the guy who worked on my car was awesome.”

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Posted 4 months ago

“Great service”

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Posted 4 months ago

“Lack of communication. no follow up. Window time was inaccurate due to company adding a job at the last minute bumping my pre scheduled time 2 hours later without any notification. No return call or response to chat message to let me know .”

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Posted 4 months ago

“My technician Wilber was great! He came the same morning I submitted my order and replaced my battery very quickly. He also diagnosed an alternator issue with my car that I had no idea about. Very friendly and quick service. I am happy with my experience with 1-800-Battery.”

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Posted 4 months ago

“I am really impressed. It was fast, easy, professional, they showed up when they said they would. Perfect.”

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Posted 4 months ago

“5 stars all the way !! I appreciate him putting air in all 4 tires which were flat...thank you !”

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Posted 4 months ago

“Great service!”

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Posted 4 months ago

“As advertised. Quick, courteous & efficient.”

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Posted 4 months ago

1-800-Battery is rated 4.3 based on 5,055 reviews