1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,986 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,986 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The man tht was sent to my house was very nice and knew what he was doing and took out the old battery and installed the new one so very happy with his work and I thank you..”

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Posted 4 months ago

“Very pleased with the service.”

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Posted 4 months ago

“Very quick and Excellent service appreciate you guys”

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Posted 4 months ago

“The initial order process was easy. However, before the the battery was finally delivered and installed, the process became more and more confusing with email messages I couldn't read unless I logged on to my account. I never created an 'account' and was never required to do so. Once I created an 'account' a subsequent email advised that my order had been changed - that it would only be delivered. Responses from the online chat person were also confusing. The tech who installed the battery was polite, helpful, informative and patient. If it were not for him, I may have scored this review even lower. If hadn't of been for all the confusion, I may have scored it higher.”

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Posted 4 months ago

“very satisfied !!!”

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Posted 4 months ago

“Great service! Was super simple to set up appointment, and all in one Morning!”

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Posted 4 months ago

“I was happy with the service when on a Sunday morning my car needed a new battery. Once I ordered a new battery, I could track the service tech’s arrival at my home.”

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Posted 4 months ago

“First guy couldn't do it but the second guy did. Glad I got it fixed . But I lost 8 hrs of my day since the first guy was lost and didn't even know were my battery is.”

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Posted 4 months ago

“The technician was great. Overall, though, for the price it was not a great experience. The windows of time you book are treated loosely... If you ask for 8 to 10am , it really means 10-12. Support was responsive and the technician was friendly, but it's not like any other delivery service where they communicate proactively about your delivery. You end up having to call them 15 minutes before the delivery window is about to end to get an update. The price is very high for this sort of lackluster experience.”

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Posted 4 months ago

“Your technician arrived on time, was very informative, answered all my questions ,and completed the job in a reasonable time frame. I would recommend your service any time!”

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Posted 4 months ago

“This is my 4th time using your service and battery products. Each time has been great and always can rely on fantastic customer service. From my first call with Joe to the follow up call after and all the way to the service technician that came to my house to replace the car battery were all exceptional! Kudos to your company for still providing excellent customer service along with the products! I will never use another service for my automobile batteries other than 1-800-Battery. Hard to find help in these days without costing an arm and newborn! You guys have proven and shown otherwise. Thank you from a loyal and long life customer!”

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Posted 4 months ago

“Huge time saver! Great job. Thanks!”

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Posted 4 months ago

“This was a great service. My battery arrived within three hours and installation went OK very happy with it.”

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Posted 4 months ago

“I would have given 1-800 Battery 5 stars except that the technician was nearly 30 minutes late. Otherwise she was fantastic! She was very knowledgeable and thorough and made sure everything was in working order before she left. yes, you pay a little bit more for the service, but how convenient! When you car battery dies, you are stuck, so this took the hassle out of that whole nightmare. I would definitely recommend!”

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Posted 4 months ago

“Great job”

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Posted 4 months ago

“Well, what could be easier? He came out, removed my car battery, installed the new one, and left.”

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Posted 4 months ago

“Great service. Convenient and no hassle.”

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Posted 4 months ago

“I elected to go through this company as I really needed someone to install my battery. Wen through the process and when the battery arrived I reached out about scheduling my install. I was advised then that I had only purchased the battery. Everything through the process says the price includes delivery and installation, even their FAQ's. Apparently my area doesn't have a tech for install. So I ask about returning the battery...now I have to drive to their location between their hours of 8-5p, which happen to be my hours so I'll have to take time off of work to return it. Just be aware of what you are buying and getting. It's not a convenient process.”

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Posted 4 months ago

“Thanks for the support.”

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Posted 4 months ago

“This was my first time using 1800Battery for services. My experience was a phenomenal one. They provided reliable and quick service. Our technician Roy Baez was very knowledgeable of his duties and engaged with us as if he had known us all his life. It was a pleasure meeting him, and I’d recommend this company to anyone. Thank you 1800Battery, so much for providing great, prompt, efficient and quality service.”

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Posted 4 months ago

1-800-Battery is rated 4.3 based on 4,986 reviews