1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,925 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,925 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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“Was very impressed at how easy everything was. Delivery was fast and the driver was very polite. Thank you 1-800- Battery.”

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Posted 4 months ago

“Service was on time, quick, and kind. Thank you!”

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Posted 4 months ago

“Not good batteries. The replacement wasn't my original”

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Posted 4 months ago

“I think that 1800 Battery was very helpful in getting a battery for in for my car. they keep me informed when it was coming. I did had a problem but they solved it.”

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Posted 4 months ago

“Great service and easy to schedule!!!”

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Posted 4 months ago

“Excellent and spedy service. My installer was great!”

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Posted 4 months ago

“I was pleased in all aspects of your service and the results.”

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Posted 4 months ago

“I called for car battery at 10:45 AM because website said delivered in 90 minutes. Operator told me he will put me in 11 AM to 1 PM timeslot but will arrive before then. Will get email updates on status. At 12:30 still no battery and no email updates. I called back and he says drivers picking up battery and will be there by 1pm. I called back at 2:30 PM. Still no battery. Still no email updates on status. I talk to operator and put on hold for four minutes and then disconnected. I have to call back. Now I am told driver is close but has a FLAT TIRE, REALLY??? At 5 PM still no battery, still no email updates. I called to CANCEL my order, this is ridiculous. I am told at this point he is on your street. Will be at your house in a few minutes. An hour and a half battery delivery/install turned out to be a SIX HOUR AND 15 MINUTE wait. What a shame. If delivered in a reasonable amount of time and email updates rating would be better. I did this to same time. I could've driven somewhere and picked up the battery myself and save time and money.”

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Posted 4 months ago

“Very easy and convenient!!!”

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Posted 4 months ago

“I was so happy to have a highly competent mechanic come to my house to replace the battery in my car. (Sheldon is terrific!) It’s an expensive service, but was well worth it for me. And also a shout out to the customer service people manning the 800 number - I spoke with a couple of them and felt reassured that the service requested would be the service provided - and it was. (Seems important to mention in this day and age of low quality - 1-800-Battery stands out as a high quality operation. 10/10 would recommend!)”

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Posted 4 months ago

“The installer was great. Courteous, on time and efficient.”

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Posted 4 months ago

“Excellent work. The technician was very professional and knowledgable,”

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Posted 4 months ago

“When I placed my order, the window I selected was 8-10 am. The battery didn't get installed until after that window but it was not the fault of the installer. There seems to be some integration issues between Affirm and 1800 battery. Also there was a lag in customer service responding to my inquiry. Once dispatched, the installer did a great job and was very efficient.”

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Posted 4 months ago

“The guy said he was done and tried to put the battery cover back on under the seat without clapping the battery down, I ended up having to do it myself..”

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Posted 4 months ago

“Quick and easy!”

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Posted 4 months ago

“Delivery was later than promised.”

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Posted 4 months ago

“The young man that replaced my battery was knowledgeable, fast and extremely polite. Service could not have been any better.”

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Posted 4 months ago

“fast sevice, knowledgeable service personnel, fast installition”

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Posted 4 months ago

“The fellopw that came was friendly and effiecient. Good service”

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Posted 4 months ago

“Craig was very nice and got the job done quickly. Thanks again!”

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Posted 4 months ago

1-800-Battery is rated 4.3 based on 4,925 reviews