1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,103 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,103 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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“Excellent, timely service”

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Posted 1 year ago

“was in contact with support at 11 am to schedule someone to come out. scheduled any time between 4-6. at 6pm i called foran update and was on hold for 2 hours with nobody answering the help texts. sub contractor called at 8:00 and came at 9pm.”

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Posted 1 year ago

“Pricey but worth it. Made it easy to get the battery same day from home, pretty quickly. Communication on timing could have been better (we got the notification the service person was arriving in SEVEN minutes once dispatched). The contractor did the job well, but could have been more professional. He showed up in pajamas.”

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Posted 1 year ago

“Although I was disappointed that the price was rather high compared to going to a store I found this very convenient. In addition, the arrival and installation were done quickly and I was on my way shortly after the arrival of the installer.”

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Posted 1 year ago

“I've used 1-800-Battery twice and was very pleased with the way it works and the people who came and replaced my batteries. It is a very simple way to take care of a car that has a dead battery that can't be charged.”

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Posted 1 year ago

“5 star service. Easy to book, loads of communication, very nice technician.”

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Posted 1 year ago

“I never knew this service existed and was worried about how I was going to get the car battery changed. So happy with my whole experience. Ordering the battery, setting up the appointment were all so easy and efficient. Kamall, my tech, was so very nice and explained every step he was taking. He was very professional and nice.”

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Posted 1 year ago

“What a fantastic Service! It took less than an hour from start to finish.”

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Posted 1 year ago

“Very satisfied! Levi called ahead of time, he got there within the schedule time, was very friendly, and quickly changed the batteries. Will be using them again. Worth the money.”

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Posted 1 year ago

“Ordered battery at 9:30 am didn’t get to house till 6:30 pm but the installer was very polite and knowledgeable. He did a great job with the installation. Would probably use again.”

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Posted 1 year ago

“Maverick is an excellent tech. Response and communication was excellent”

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Posted 1 year ago

“It’s frustrating when your battery fails! I reached out to 1-800-Battery and had a new battery installed by a knowledgeable tech before the sun set. I was notified when they were on their way, and was sent tracking information to follow his progress. Christopher was amazing, and quickly tested and discussed next best steps with me. Battery replaced, and took my old one off for recycle. Quick, easy … and done. I couldn’t be more satisfied.”

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Posted 1 year ago

“Very disappointing experience. The technician was very nice but was sent with a battery that did not fit the car. The tech contacted the "office" and they said the car required a specific OEM battery and Battery.com could not purchase said battery from its suppliers. Therefore, the entire effort was useless and remained with a dead battery. Battery.com refunded the price of the battery but did not refund the trip expense. Since the contract was to replace a battery and they could not provide the proper battery, I would think the entire expense should be negated. Called to ask for full refund and nothing was done to provide customer satisfaction. Not a good way to build a business.”

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Posted 1 year ago

“Kamall was great to work with, knowledgeable and friendly. Highly recommend”

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Posted 1 year ago

“I had an appointment between 2 and 4 pm. Driver showed up at 5:45 and called to tell me he was at the car. I told him I was walking over and it was a 10 minute walk. Driver was rude and told me had to leave. I called customer service and asked for a refund, which still has not hit my account.”

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Posted 1 year ago

“It was an easy progress and Maverick was also a very nice gentleman”

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Posted 1 year ago

“5-STAR service. Professional and polite and very quick!”

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Posted 1 year ago

“Excellent Service! Same day! Tracking of the mechanic who was on time and very professional. Took him 25 min to replace the battery in my BMW and register it in the cars computer for the same cost of going to the dealer. Maximum Convenience!”

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Posted 1 year ago

“Very impressed with 1-800-battery, easy to schedule and technician came to our home from ordering to installation and removing battery in less than 2.5 hours highly recommend”

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Posted 1 year ago

“Needs more updates on when service will arrive.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 5,103 reviews