1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,101 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,101 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid for the battery and install the day before! My technician was scheduled between 8:00 and 10:00am and didn't show up until after 11:00 which made me late for work and I tried repeatedly to reach someone on line but failed to get any help! I will say that once I called the telephone number provided on the website the gentleman got in touch with the tech and gave me an update!”

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Posted 1 year ago

“The response time was as promised. It was so convenient to be able to wait in the comfort of my home and have them come to me. This is the second time I have used this company and have been satisfied both times. I highly recommend.”

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Posted 1 year ago

“Although I paid more than I wanted to for the battery, the service I received, made it well worth it. I was kept informed, by text, of the tech's ETA, how far away they were and when they'd arrived. Brandon was very friendly, but professional; very astute, but efficient and he was easy to converse with andand he made me laugh. If, in the future, I'm ever in need of another battery, I can honestly say I'd use your service... just hope Brandon will still be around.”

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Posted 1 year ago

“The service was prompt. Easy to use and fit our needs. I am glad we chose 1-800-battery.”

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Posted 1 year ago

“Excellent prompt and courteous service. Thank you for getting me back on the road in time for work. Very appreciative!”

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Posted 1 year ago

“Great timing and excellent mechanic. Even during a storm, showed right after and did in record time.”

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Posted 1 year ago

“Fast Reliable & good price”

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Posted 1 year ago

“Damon was very professional and efficient. Very friendly and explained everything he was doing.”

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Posted 1 year ago

“Scheduled a service and paid for battery. No one showed up in the window and in doing a chat was told that it might still be done. Later it was stated that it would be the next day. When I checked that morning was told it was a tech problem. I think it was just a run-a-round. Save your frustration level, don't schedule a service or pay for a battery. Find someone different to do the work. Too bad that they can't fulfill the service as scheduled.”

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Posted 1 year ago

“This is my first time using 1800-Battery and I was very impressed from start to finish. Excellent customer service speaking to Jose on the phone. Anthony Hill my technician came to my home to install my 🪫 Very polite and thorough. ☺️⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

“Tech had not arrived 7 hours after I placed my order, and I had to cancel.”

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Posted 1 year ago

“Battery Replacement and installation appointment was scheduled several days in advance. On the date of service appointment, no update, no confirmation, after over 3 hours of waiting, texted customer service, then was told the technical personnel is not available, and will need to wait another 3-4 hours for service. Thank God I did not brokedown on the Side of the road waiting for rescue. In 80 degree heat such service is truly unprofessional and unacceptable. No customer service follow up…NOTHING!!!”

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Posted 1 year ago

“Reese was amazing. It took 10 minutes from when he arrived until he left, and the car, at most, and Reese was very nice too. The car is starting without a hitch now. Best service possible for something this urgent, far beyond what I expected.”

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Posted 1 year ago

“Super great service. Not much of an upcharge from regular battery prices, and the tech was super professional and quick!”

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Posted 1 year ago

“Victor did a great job.....Thanks Victor 5 stars....if you ever need your battery replaced use 1 800 battery”

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Posted 1 year ago

“Horrible customer service. ordered the 2 hour delivery and now 5 days later no battery. they keep moving the time and responds hours and hours after any communication. will never ever use them again.”

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Posted 1 year ago

“Paid for replacement battery and later car died again. Had Advanced Auto Parts and my mechanic both confirm battery was no good and needed to be replaced so what did I pay you for!?”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Reasonbly priced and on time”

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Posted 1 year ago

“5 out of 5 for sure! My car died in my garage and this was the perfect option for me. The technician came out to my house (I think his name was Jason) tested the battery and replaced it in within a matter of minutes. Super grateful for the speedy and thoughtful process.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 5,101 reviews