1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,948 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,948 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Technition (Paul) was friendly and knowalgable. I will tell everyone I know how good you are.”

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Posted 2 years ago

“Best thing ever! Scott was friendly and right on time. Took 10 minutes to replace the battery. Told all my friends and will definitely use 1-800-Battery in the future.”

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Posted 2 years ago

“The service was great”

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Posted 2 years ago

“Everything was done the way I asked and in a professional way”

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Posted 2 years ago

“This was a major disappointment, started out well but when it came to the allotted time it all fell apart. Jacob called and said that he had NO TECH'S available and most were out of the area. I waited most of the day and 15mins from the time of arrival I get the call. Now we will see if the refund is handled in a timely manner and correctly. When my husband asked him if the installation could be done on my make and model he could'nt answer with certainty. He actually seemed unable to address the most simple question.”

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Posted 2 years ago

“Great service! My battery was dead, and instead of calling AAA and getting a jump to go to the store and buy a battery, etc, I was able to get everything taken care of at home. I didn't have to worry about installation or disposal either.”

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Posted 2 years ago

“Great service and very convenient!”

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Posted 2 years ago

“Great experience. Quick and hassle free.”

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Posted 2 years ago

“Hello, Being 72 years old, on a fixed budget, and having recently gone through quadruple bypass surgery I need to be judicious when it comes to servicing my car and house. When my car didn't start. I was a bit uneasy, for it is my lifeline to daily necessities. Your service proved to be more than outstanding: quality, value, professionalism. I could not be more pleased with your product and empathetic/knowledgeable technician. I will sing your praises from North to South, as well as East and West. Thank you so much for giving this senior citizen peace of mind.”

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Posted 2 years ago

“Couldn't have been easier! Our technician was also really pleasant and changed the battery very quickly.”

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Posted 2 years ago

“I was desperate to find some help for my daughter who just recently moved out of state with a battery issue - I googled nearby places etc to see if anyone could possibly help her. Kept seeing 1-800 battery pop up and finally clicked it. Glad I did. Easiest process ever and the prices are very comparable to the mere cost of the battery itself. Definitely worth it and will be using this service in the future.”

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Posted 2 years ago

“Wonderful Same Day Service with Nicholas over phone, Patient & Kind. Steven Conrick went the Extra Mile cleaning battery cables before installing the new battery. My husband was impressed. We will use this service again if necessary. Thanks again. Ramona Torres”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Super quick and easy process”

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Posted 2 years ago

“Great technician. Polite, focused on his work, answered all my questions. Exactly what I paid for.”

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Posted 2 years ago

“George my technician was excellent. However, I was charge the full price for a battery and I only got a jump for my existing battery. Al, customer services, said he would contact billing to make the adjustment to my credit card for only 75$ which is the correct amount. Thank you, Paul Leonetti”

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Posted 2 years ago

“In the end my truck is running and the battery is swapped. However, there was a lot of stress involved as my vehicle is pricey ($80,000) and has a lot of electronics. The technician (while a very nice albeit introverted guy) admitted he had never changed the battery in my model/vehicle before and mentioned perhaps needing to watch a YouTube video of how to perform the swap? Red alert. He also unfortunately showed up with the wrong battery which he only realized AFTER taking everything apart. I regretted my decision to not just go to my dealer for the service immediately. In the end after going back to the auto parts store for the correct battery, he did manage to figure it out and all is well - my battery is swapped and everything seems to work. But i will probably just go to my dealer in the future. The customer service folks were as helpful as they could be.”

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Posted 2 years ago

“Battery was replaced but car still would not start due to multiple error messages. Technician was not able to resolve problem. My car still will not start. You should refund my money.”

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Posted 2 years ago

“Brock Howard showed up and shortly after that I the battery was changed in my car. He was polite, efficient and triple checked to make sure the car was just how I wanted it. Thank you”

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Posted 2 years ago

“Service technician was not prepared for under the seat battery, I had to lend him a tool and the battery was not a Die Hard as shown when ordering online, it was a less expensive Exide. Also had to assist him in lifting the battery out of the compartment, so not very happy with my experience.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 4,948 reviews