1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,970 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,970 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

Write Your review

Tell us how 1-800-Battery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast, convenient and reasonably priced.”

Helpful Report

Posted 2 years ago

“I was disappointed with the way my service request was managed and handled. In particular no updates regarding status. The service request was made on Friday afternoon 12/17 and I was told it would take approximately two hours to complete the battery replacement. I texted your firm after waiting 2.5 hours only to learn the service wouldn't happen until 12/18 between 11 AM and noon. At approximately 12:30 on 12/18 I texted and called your firm to get confirmation the order would be completed. The service was completed at approximately 3:15 on 12/18. As a customer, being stranded without the courtesy of truthful/accurate updates is bad business. The "technician" who installed the battery is a new hire of yours, he was polite and did the job in short order. My issue is that I had to initiate communication with your firm to get updates and status; otherwise, I was left waiting. The "optimistic" time estimates given without the means in place to meet those estimates is not good business.”

Helpful Report

Posted 2 years ago

“My service was quick and the rep took care of my need from beginning to end. My service man was very calm and explained things very well. Thanks so much for great service!”

Helpful Report

Posted 2 years ago

“Great service good price good deal”

Helpful Report

Posted 2 years ago

“When the actual service was completed I was very pleased... However I had to call three different times to get an accurate ETA! I asked for the service ASAP and one customer service rep told me they wouldn't be coming until the next day! The company states it should take about 90 minutes but it ended up taking about 4hrs before the technician should up!”

Helpful Report

Posted 2 years ago

“Work was fast! But the process took for about 1 1/2 day. Thats okay im just glad my battery was changed! Thank you!”

Helpful Report

Posted 2 years ago

“Took forever you don’t have any workers and lie about ETA, but the installer was A+.”

Helpful Report

Posted 2 years ago

Only 1400 people across the United States. Thanks for your input.

Posted 2 years ago

“Great service.”

Helpful Report

Posted 2 years ago

“Good tech. Patient and efficient.”

Helpful Report

Posted 2 years ago

“When your vehicle won’t start, it is a stressful experience. 1-800-Battery was an excellent stress relief. From my initial call to the service tech that completed the install, the process was seamless. And incredibly professional. I would highly recommend this company!”

Helpful Report

Posted 2 years ago

“As described! Would use again!”

Helpful Report

Posted 2 years ago

“Your employee's deserve 5 stars, your online system to place order 3 stars”

Helpful Report

Posted 2 years ago

“Nobody showed up, and I waited on hold for an hour before I gave up. Convinced this is a SCAM. Very frustrated.”

Helpful Report

Posted 2 years ago

“Battery was delivered and installed within 2 hrs of ordering... Great! However my payment failed to include the promised $10 carbatt10 discount and l received zero paperwork regarding the transaction or warranty which would be needed if the battery dies.”

Helpful Report

Posted 2 years ago

“Great job! Very satisfied!”

Helpful Report

Posted 2 years ago

“Amazing service. The installer was very knowledgeable, professional and friendly. The entire process was incredibly smooth. A+”

Helpful Report

Posted 2 years ago

“I didn't know things like this existed until yesterday. I was waiting for my insurance company's guy to come out and jump my truck for the second time in 2 days. They were taking a long time and suddenly when they said he was almost there, they updated me that he was another hour away!! I was upset and started looking for another solution. I found 1800Battery.com while sitting in my truck and boom, they helped me right away. They had someone come to me with a new battery and install it without me having to go anywhere. Very convenient and professional. I highly recommend them!”

Helpful Report

Posted 2 years ago

“Excellent service. Technician was very knowledgeable. Would recommend this to anyone.”

Helpful Report

Posted 2 years ago

“Service in office and personally was great cudos to a great company and service!”

Helpful Report

Posted 2 years ago

“Very quick response to my request. Service man very helpful. Car ran beautiful today. Thanks again for such excellent service.”

Helpful Report

Posted 2 years ago

1-800-Battery is rated 4.3 based on 4,970 reviews