1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,977 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,977 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were absolutely fantastic, couldn't have been better!”

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Posted 3 years ago

“The technician that came to fix my car is still texting me saying what’s up and came back after the job to “get a tool he forgot”. Honestly my experience was terrifying and I’ve tried to forget about it.”

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Posted 3 years ago

Thank you for letting us know and we regret you were not 100% happy. We have reprimanded the tech and hope you will consider us in the future.

Posted 3 years ago

“The technician was able, efficient, and personable.”

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Posted 3 years ago

“WAITED FOREVER JUST TO GET SERVICE CLOSE TO 5 HOURS. CUSTOMER SERVICE WAS HORRIBLE. DID NOT TELL THE TRUTH THAT THE TECH WAS NOT AVAILABLE, THEY WERE SHORT AND NOT NICE. BUT THE TECH WHO PUT MY BATTERY IN MY VECHICLE WAS FABULOUS.”

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Posted 3 years ago

You were informed since it was a Holiday weekend on a Sunday just after Xmas that there would be an extended delay. We were probably one of the few options on a Sunday there. I would recommend a bit more patience.

Posted 3 years ago

“Fantastic friendly professional service!!! AWESOME 👏”

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Posted 3 years ago

“Absolutely fantastic. Technician was out in under 1 hour on a Saturday (late) afternoon. Had the battery replaced in minutes. Totally worth it!”

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Posted 3 years ago

“Excellent, friendly service, and a convenient website.”

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Posted 3 years ago

“It would be nice if they provided a remotely accurate eta. I understand that it’s an estimated time, but if they’d told me it would be over four hours, not an hour and a half I probably would have looked for an alternative service. The service rep I spoke to when I called at about hour two was really nice despite my frustration and updated me that it would be another two hours or so. He also said that 3-5 hours is pretty standard, so I’m just a little confused why they advertise 90 minutes as an average service time? The tech was obviously very busy that day and when he did get there he was quick and professional.”

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Posted 3 years ago

“I liked my first experience with Battery.com as everything went smoothly. When I need another battery for my second car however, I paid for and made an online appointment. 1 hour before my appointment, Battery.com called and said they couldn't do the job because it required extra tools and risks, so they canceled my appointment, leaving me high and dry. A couple days later, found another place that easily and quickly installed a new battery. So for a place that specializes in car battery installs, they aren't well equipped and apparently only install the easy jobs. Won't use them again.”

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Posted 3 years ago

“Good price and quick service”

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Posted 3 years ago

“Quick, easy and fairly priced. I would recommend.”

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Posted 3 years ago

“Very friendly and efficient”

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Posted 3 years ago

“Everything went smoothly”

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Posted 3 years ago

“Above reproach in service.”

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Posted 3 years ago

“Tried to start car that morning and nothing. With covid, wanted to see if I could get battery delivered and installed. Got really lucky and found 1-800-Battery. went online to set up appointment and was contacted via text by 1-800-Battery they would be there at noon. They even sent me texts (and updates) showing the GPS location of their personal on the way to my place. They came on time and had my replacement battery. 15 minutes later, battery was installed, my car started and they were on their way. Definitely will use you again! Well done... thank you! comparable prices to other by the way.”

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Posted 3 years ago

“Good price on battery for my Hyundai Sonata. Ordered late in the day so install was scheduled the next day. Would definitely use again. Do wish the brand info was more accurate. Ordered Exide, got Interstate labeling. Battery install didn’t go under a stabilization tab so battery was a little tilted. Still stable but seemed weird to ignore the tabs. Text messages and gps of the installer was inaccurate so installer was at my car while updates still showed him 40 minutes away.. But good battery, good price, convenient install so good experience. And I was able to move my car in time to avoid a $65 ticket.”

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Posted 3 years ago

“Service was quick, to set up was fast and easy. No games straight to the point . Tech came within 2 hrs. Waiting until I fired up the truck and checked everything before leaving.”

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Posted 3 years ago

“Customer service was so kind and the gentleman who arrived to replace my dead battery with a new one was super nice too. You saved me! Thk u so much :)))”

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Posted 3 years ago

“The technician arrived promptly and did a great job. Thank you.”

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Posted 3 years ago

“Prompt service, excellent communication throughout, and the gentleman who did the work was friendly, courteous, professional, competent, and thorough. Big thumbs up.”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 4,977 reviews