1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,127 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,127 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both Nicholas, scheduler and Jason, the installer, were excellent to work with and got us out of a jam for the day!! Can't thank them enough, especially on a Sunday. John”

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Posted 2 years ago

“Technician very professional and helpful!!”

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Posted 2 years ago

“Fast response great service! Craig Zachariah was very informative and made sure all systems were performing properly. I'd recommend this service for their professionalism and quick response. A little expensive, but certainly less than a dealership and they come to you which is so very convenient.”

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Posted 2 years ago

“I had no idea this service even existed until Sunday, but I would highly recommend this company to anyone with battery issues. It took about three hours for the technician to arrive, after I placed my order; he was friendly and helpful (explaining things to me as he went), and was in and out in about 20 minutes. He brought everything needed to get the job done.... He was highly efficient!”

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Posted 2 years ago

“A fantastic experience....technician arrived within a couple of hours and swamped out my old battery within moments!”

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Posted 2 years ago

“I waited 3 hours but no one ever showed up and I was in need of help. Tried calling but the office was closed and the chat was closed. But they had no problem charging my credit card before service. Don’t use this company- they don’t follow up with their service calls; they just send out notices and hope for the best. They say it’s like DoorDash, etc., but no company would be in business if requests were left unfilled. Bad company!”

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Posted 2 years ago

“The person who brought the battery first tested the one I had which apparently still had life in it. He offered me the option of keeping the old battery with no pressure to take the new one. I did take the new one but I was impressed and will not hesitate to recommend this service to others.”

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Posted 2 years ago

“Great Service and very personable. Pricing is very reasonable for the convenience of having them coming to you.”

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Posted 2 years ago

“Service is great! Quick easy! Matt was awesome!”

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Posted 2 years ago

“Quick reliable service”

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Posted 2 years ago

“The Technician, Jeremy Barton, did an excellent job replacing my battery. Was very professional with a good attitude. Went through and explained all the troubleshooting steps that needed to be performed, and was careful when removing the old battery and inserting the new one. Then performed some post-installation tests and was good to go. Also, did this mid-afternoon in 102-degree heat.”

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Posted 2 years ago

“Great experience. I had a new battery in my vehicle within a few hours.”

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Posted 2 years ago

“What a great service! It's convenient, great price, quick response and friendly technician.”

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Posted 2 years ago

“Outstanding in every way! Easy to schedule online and techs were on time and completed the job in less than 15 minutes. Highly recommend.”

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Posted 2 years ago

“Awesome Customer service, fast delivery. My car battery was replaced fast and The technician was very friendly.”

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Posted 2 years ago

“👍 ay to go mate”

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Posted 2 years ago

“I asked about the process ahead of time. Booked my appointment and paid. Got a call the next day saying I’m out of range. Then told there’s no technician by the same associate. He refused me a manager and a different associate who could possibly help and hear my concerns saying they’re with a customer then saying he thought they were in the store but they left. Terrible customer service and don’t make excuses. Re train him and do better.”

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Posted 2 years ago

“Arrived on time, great service, made this transaction very easy. Cheaper than some retailers, many were not able to do the installation, others were more expensive. Pep Boys was asking almost $200 more.”

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Posted 2 years ago

“Took a little longer then estimated but did a great job intalling new battery. Friendly and efficient”

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Posted 2 years ago

“Battery guy arrived on time and changed the battery as expected, but the new battery wasn't charged and had to be jumped several times to get a charge going.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,127 reviews