1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,939 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,939 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was great Service rep was pleasant”

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Posted 1 year ago

“Even though there was a hiccup on the first attempt to bring my new battery, the technician handled it like a pro. After he returned to get the correct battery, I received a call asking if the technician could come in the morning, and I said no problem. The technician took it upon himself to bring it that night and performed the installation expertly. Your questions on time for delivery do not give same day as an option new battery was installed the same day I ordered it.”

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Posted 1 year ago

“Showed up changed battery very pleasant very knowledgeable”

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Posted 1 year ago

“Luis arrived on time and replaced the battery in minutes. It was a smooth and appropriately-priced process.”

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Posted 1 year ago

“Excelente”

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Posted 1 year ago

“Very good deal and service, actually came 2 days before I had scheduled, quite the surprise and was lucky I was home, the fellow who did the work was very nice and done quickly and properly.”

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Posted 1 year ago

“Price was fair. Timing was great. Great service by Lois.”

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Posted 1 year ago

“Do not do business with these liars !!!! You order a certain battery online and they deliver whatever battery they want that fits your car. For example I ordered a Diehard battery of upgraded capacity and they brought me an AC Delco battery worth $100 less. When you complain, they want to charge you a service fee for bringing the wrong battery. Then they agree to discount it that they never honor. Total waste of time. Go elsewhere for your battery needs Please. Very bad experience.!!!!”

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Posted 1 year ago

“Fast and professional!”

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Posted 1 year ago

“I was very pleased with this service. I was fortunate that day, because I got service within 30 min. I highly recommend.”

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Posted 1 year ago

“Prompt professional service. Pleasant to talk to and super knowledgeable. Great prices too!”

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Posted 1 year ago

“My initial impression of 1-800-BATTERY was good when I spoke with customer service on the phone to set up the appointment. The person I spoke with assured me that the service provider would test the battery to ensure it needed replacing, replace it if needed, and help troubleshoot other ways to get my vehicle running if it was not that. The service provider only did one of those things - he didn’t even come prepared with a way to test the existing battery, and had zero interest, or seemingly knowledge, of how to troubleshoot anything else. My vehicle still wouldn’t start after he replaced the battery, so I called customer service to see what my options were. Meanwhile, the service provider was asking me to sign off on the job so he could leave. I said I wouldn’t sign off yet because I wanted to know my options. Customer service said I could have him remove the new battery and just pay he service fee of ~$90, or I could keep the new battery for the ~$314. Before I had a chance to tell the service provider I wanted the battery removed because it wasn’t working, he said “good luck, honey” and drove off. Customer service was apologetic in the moment, and said they’d get him back to remove the battery. After that, I never heard from them again nor could I get a hold of this agent again. So, here I am with a “new” ~$314 battery and an immovable vehicle.”

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Posted 1 year ago

“Was pleased with service. I'm in poor health so I can't really get around well. I don't have any support to go and get a battery on my own. This was a lifesaver. Thanks”

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Posted 1 year ago

“Courteous customer service, worked to make sure service would happen when I needed it. Technician friendly knowledgeable and conscientious. Competivly priced. Would highly recommend”

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Posted 1 year ago

“Technician missed the first appointment and then the next day I was notified that he would arrive in 90 minutes. He did not arrive for 2 1/2 hours. When he arrived the work was done quickly.”

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Posted 1 year ago

“Jaylin was very polite, professional, and efficient in scheduling my appointment. He made sure I was accommodated with about 2 hours! Edison Reyes was my technician and did a great job!”

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Posted 1 year ago

“My Tech was so friendly and very profession change my battery in a blink of a eye fast service”

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Posted 1 year ago

“Very professional and knowledgeable. Issue with battery was resolved quickly without any issues. Great service overall.”

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Posted 1 year ago

“Very satisfied with the battery installation service you provided. YOur guy showed up as planned, was courteous, quick and efficient. The battery installed under the hood is clean and secure. Everything works!”

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Posted 1 year ago

“This is a great service here in Indy. I got my battery replaced without having to pay for a jump start or a tow. The price was right in line with what I paid to a garage for a replacement battery in my wife's car two years ago. The technician knew what he was doing. My only complaint was with communication from 1800battery.com. Soon after I placed my order, the status only said "awaiting pickup" and sat like that for close to three hours. Worried I wasn't going to get a new battery before the end of the work day, I finally called and they told me the technician was Eric and should be contacting me shortly. Sure enough, I got a call within 10 minutes and he was there in 10 minutes. He was in and out in around 30 minutes.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 4,939 reviews