1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,943 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,943 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service - prompt, got the job done and for a good price.”

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Posted 1 year ago

“I signed up online with a promise by the website of three hours for delivery and installation of a battery for a 2017 Jeep Grand Cherokee Summit. That was at 1:30 PM on 12/5/22. At 5:30 PM on 12/5/22 I called customer service because the delivery did not happen. The service agent told me that the assigned technician was out sick and would not deliver the battery that day. I agreed to a 10 AM delivery on 12/6/22. At 11:00 AM on 12/6/22 I called customer service yet again to report that the tech had not yet arrived. The agent told me that the tech was in the field and had my name on his customer list. Sherman Williams arrived at my house at 1:45 PM. Oh, BTW the first customer service agent said I would receive a discount from the agreed upon price. No evidence of a discount has been received.”

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Posted 1 year ago

“Great customer service. Highly recommend. Thank you”

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Posted 1 year ago

“The service was wonderful and very prompt. Luis finished very quickly and I'm very pleased with the results.”

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Posted 1 year ago

“Russell arrived on time at my condo, replaced my car battery and all was well in the motor pool again.😊”

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Posted 1 year ago

“I paid extra for your services as it said it was quick and service would be performed between a window of 2-4 pm. I never heard from you guys and had to call several times to find out the driver was delayed till approximately 5 pm. I missed an event and had to take an Uber to another event. They originally told me battery change would take approximately 20 minutes as when he arrived at 5pm (late) my car wasn't finished until 7pm. I asked for a refund and they said they had to ask management and I still haven't heard back from you guys. Very bad experience.”

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Posted 1 year ago

“Awesome service. On time quick and knowledgeable. Highly recommended”

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Posted 1 year ago

“I called yesterday because obviously my battery was not working. Within two hours Kamall came out to change my battery. He was amazing. He was kind, professional, and a true pleasure to work with. I will recommend your company to anyone in the future that needs this service! Thank you!”

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Posted 1 year ago

“Quick service. Courteous service person. Price was a little high.”

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Posted 1 year ago

“Your service is excellent!!! The tech arrived ahead of time and went right to t work. He installed my new battery, and was polite and courteous.”

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Posted 1 year ago

“Absolutely the worst company I have ever dealt with in my entire life! Needed a service call after the installation was done poorly and the battery died. Called on a Wednesday and told they would be out on Thursday by 4:30. At 7:00 they called and said they were on the road and would be there shortly, never showed up. Called and rescheduled for Friday. Again told they would be there by 4:30, this time NO CALL NO SHOW!!! Rescheduled for Saturday, guess what, NO CALL NO SHOW!! Monday get a call they would be there between 9-11:00. Guess what, yup you guessed it, NO CALL NO SHOW!!! Asked to talk to management several times and there is never anyone around or they would call me back. Guess what? Yup you guessed right, NO CALL FROM MANAGMENT!!! Going on 4 days with the most ridiculous customer service in my life!! Any employee that does a no call no show should be fired. Management should be fired for not calling back. What has happened to customer service? If i could give them less than a 1 star I would.”

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Posted 1 year ago

“easy-peasy. nice guy, knows alot, very helpful. GIVE THAT MAN A RAISE, YOU SHOULD HAVE MORE PEOPLE LIKE HIM!!”

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Posted 1 year ago

“Amazing service! Easy to schedule. Service tech was friendly and did a great job. Great back and forth communication and keeping me up to date on what was going on.”

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Posted 1 year ago

“The replacement and technician were great. My only complaint is 1-800-Battery.com advertises Die Hard Brand batteries but then the installation was a no-name brand.”

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Posted 1 year ago

“I was very pleased with the service I received from Al the rep and George the tech, who delivered and installed the new battery. I would definitely recommend their service.”

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Posted 1 year ago

“Great service. They come to you AND it was more than $100 cheaper than the dealership would have been.”

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Posted 1 year ago

“I’m still waiting for my refund, was told funds would not be charged unless order completed, wrong battery brought even tho I told customer service multiple times I would not accept the battery if it was the wrong size well lo and behold it was the wrong size I was charged $99 because the tech came out anyway with the wrong battery my phones were charged to the tune of $400 towed I was told I was getting a refund still waiting. This is not a legitimate company. Service is terrible buyer beware”

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Posted 1 year ago

“Such a professional, efficient service. I figured I needed a new battery since the original one was about 6 years old. Upon arrival, the technician verified that the battery was reading dead before installing the new one. In minutes my truck was back in action. I'm very grateful for the help. This service saved me so much time!”

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Posted 1 year ago

“Eddie was wonderful. He was professional and upbeat and had my car battery replaced in no time. No unexpected fees. Will definitely recommend you to friends!”

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Posted 1 year ago

“$357+ is an outrageous price to pay for 10 minutes of a technician's time, a truck containing the relatively few types of batteries needed for automobiles and a wrench with a couple of different fitting. But then I don't have much choice, do I? As batteries have essentially a 3-year operating term, in 2025 I'll buy one ahead of time and replace it myself.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 4,943 reviews