1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,930 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,930 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, smooth service!”

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Posted 1 year ago

“Good customer service from the technician (Chris Miller) who installed my battery. He was very knowledgeable.”

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Posted 1 year ago

“It was a terrible experience. I called at 6:30am on Sunday morning and was given an appointment that someone would deliver and install a car battery between 9-11am that morning. No one ever showed up. I tried calling and I also used the text option. No one responded. I was concerned because they already placed a hold on my account for almost $300. I called again and waited for 4 hours in their queue. I finally gave up and called the next morning and a supervisor explained that they closed at 10am on Sunday. They didn't even turn off their phone queue so that whole time was a complete waste. They came the next morning and did the job but it was a very bad experience and I'm getting AAA so I won't ever be stuck having to call this company ever again”

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Posted 1 year ago

“Happy with the service I received yesterday. It was fast and professionally done. Tyeesha was amazing and nice!”

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Posted 1 year ago

“Jermaine was awesome and quick with his work!”

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Posted 1 year ago

“The battery failed after 6 months you r denying the warranty saying I don’t use the car enough. How do you know how much I use the car.??? This is a fraud. Your employee stated that the battery was not proper for a Porsche”

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Posted 1 year ago

“I placed an order and was given a window on the same day from 1p-3p. Checked in at 3p and told it would be by 430p. Checked in again at 445p and was told there was no response from the tech. I cancelled it and received the updated order as cancelled, but my credit card was still charged. Customer service has been absolutely horrible. And please let it be noted, that I live in a large city and still couldn't get service. 10/10 don't recommend.”

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Posted 1 year ago

“Paid for new battery to be delivered and installed.Taking out the old battery the negative clamp was damaged when prying it off the post. New battery installed with damaged clamp. When Technician left car would not start. Called company and was told it was not their responsability.So i was still stuck with car not starting after a 325 dollar charge...So if you need a battery have it installed by a real professional at a certified station if you can. It will save you time, money & aggravation!..”

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Posted 1 year ago

“Very fair price. Great service!”

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Posted 1 year ago

“Service provided was quick and efficient. Thank you!”

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Posted 1 year ago

“Terrible service!! Rate is ZERO!!! First, the installer came on a later date than promised, came not announced, I was not home and when I called back, they had already left. The worst is that they charged me for a battery that was not delivered or installed. I will never use this service again.”

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Posted 1 year ago

“Very efficient service with rapid response. I was very impressed with the help of serviceman, Mr. Negron, who was very empathic and made every effort to sole our complex problem.”

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Posted 1 year ago

“The guy arrived at my residence in a timely manner. He was extremely professional and courteous. He removed the old battery, and installed the new one in just minutes. I was extremely impressed!!😃”

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Posted 1 year ago

“Great Service”

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Posted 1 year ago

“I had zero issues getting my battery replaced. The tech was quick to arrive, the battery, given the vehicle took some time, but this is in no way reflective of the service, just my car took longer. The full process from end-to-end took two hours on a Saturday. I cannot complain one bit, saved me half the price from the dealership and the car is up and running with zero issues. Would refer/use again, if needed.”

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Posted 1 year ago

“Was promised Diehard Gold ($236 @ Advanced Auto Parts) but installed Exide Sprinter Max ($149 @ Home Depot). No adjustment in price. Otherwise service was good.”

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Posted 1 year ago

“Quick turnaround. Excellent service.”

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Posted 1 year ago

“I made an appointment the night my battery went dead. It was from 8:00 to 10:00 a.m. the next morning. No one showed up until much later and because of this, I had to cancel a doctor's appointment. I called customer service to find out when my battery was being delivered. I sensed they had not put my order out to be installed. I received a message they would be here within 15 minutes. Still no show. I texted that if someone was not here by 3:00 pm I would cancel my order and payment. About 15 minutes later I received a phone call from the person who was to replace my battery. It took him 25-30 minutes and my car was running again. I would not recommend using this company to anyone, plus it was very expensive. My BAD!”

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Posted 1 year ago

“I was just charged $336 for service..No technician showed up but yet my card was charged..When I check status of my order it said complete..How can that be when I didn't receive any service...I have receipt of everything.”

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Posted 1 year ago

“Technician had a problem with his own vehicle and was 3 hours late. Otherwise good work!”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 4,930 reviews