1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,942 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,942 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our serviceman Anthony was excellent.”

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Posted 1 year ago

“Excellent company. Very knowledgeable about the type of battery you car needs.”

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Posted 1 year ago

“Great service ! Amazing customer service a technician they sent out was knowledgeable ,friendly and fast .”

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Posted 1 year ago

“All went well with the instalation . but I wanted warranty info. on the 3 year battery to have on file. Something in writing, who to contact , if the battery goes bad in that 3 year period ?”

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Posted 1 year ago

“Great, prompt, friendly service. I'd recommend them.”

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Posted 1 year ago

“The technician arrived on time and got everything working. Booking the appointment was easy, the price was fair and the service was excellent. I would definitely recommend this service.”

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Posted 1 year ago

“Quick service, met my expectations.”

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Posted 1 year ago

“Jose is professional and friendly!!!”

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Posted 1 year ago

“Great service.”

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Posted 1 year ago

“So glad found this company, great service would recommend them to all. Thank you so very much for your service and work. Carol Lee Huffman”

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Posted 1 year ago

“The good part: 1) I called and they came within 90 minutes. 2) the young man was a nice guy with a great attitude. I tipped him $20 The bad part: 1) it said that I was getting a Die Hard battery and the battery he installed was a Continental. How/why did this happen. 2) The total fee for your service was $400. The serviceman left me an invoice from Continental battery showing that you paid $70.29 for the battery and $19.0 for the core which will be refunded when you return my battery. So you charged me over $300 for a 15-minute drive and 15-minute installation? 3) He did not know how to remove the battery so after I he left I went on YouTube to see what he should have done: a) He should have first removed the carpet at spere cover but instead kept reaching under these which slowed him down and slowed the process. b) he removed the bolts from the front and back after removing the connection from the terminals but it took him 5 minutes to find and remove the second bracket on the left side of the battery which enabled him to take the old battery out from the trunk. He is poorly trained. c) He then replaced the battery with the new Continental battery and I told him that it was not the battery purchased. d) He then reconnected the positive and negative terminals but did not clean the connections as I was taught when I was a child (removing corrosion). e) He then placed the spare back in place but could not get it centered, He next placed the spare ring in place but could not get it centered into the spare but tightened the spare down anyway. f) He then straightened out the carpet and cover and realized that he did not replace the plastic battery cover but told me that it is not important. If Chevy designed the car to include the battery cover it must be for a reason. It's now sitting in the trunk of the car. So to me I don't think it's right to blame the young man but I do hold you responsible for sending a poorly trained and inexperienced person to a job that he is not good at. I would like you to send someone here to remove the Continental Battery, replace this with a Die Hard and put the tire, covers and brackets back in place as they were when your technician arrived. I wrote a short note last night and did not get a response. Pretty bad job, people. And having your technician hand me the battery receipt showing that you paid only $70 for a $400, 15-minute installation is not a smart business practice. I tyhimk that my one star is generous.”

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Posted 1 year ago

“This entire process was super simple, super quick and wonderful! I called and was immediately helped. Malcom was AMAZING!!!!!!! He came to my house, had all the tools, was so knowledgeable, professional, and personable! He was so fast and efficient and made me so glad we found 1-800-Battery!!!!!! I will forever use their services and can not speak enough about how satisfied I was. For someone to come to ME and install a battery, at a moments notice no less, made a bad day a GREAT DAY! THANK YOU!!!!!!”

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Posted 1 year ago

“One star. The installer was friendly and efficient, but the battery was not the one I paid for.”

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Posted 1 year ago

“Absolutely wonderful customer service and FERMIN was outstanding! Thank you”

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Posted 1 year ago

“Terrible service. I ordered a DieHard Gold and 24 hours later ("ASAP service") the tech showed up with a no-name battery. I was unable to get any documentation of the battery warranty, and even after extensive dialogue with the company representative was unable to get the battery I ordered. A bait and switch operation, will never use again and will warn my friends to avoid this company.”

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Posted 1 year ago

“I was stressed about my dead battery and the hassle to replace it. I'm a senior now!! I didn't know about you but when I searched and found your company the ratings were impressive. Brandon came out the next day and was the most friendly, helpful young man! He completed the replacement and I was totally stress free! The price was well worth all the complications you helped me avoid! Excellent Company and Employees!”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Delivered wrong battery. Cannot get a hold of anyone in customer service, called/texted/emailed. Very unhappy customer!”

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Posted 1 year ago

“I rate my experience 100 stars! Dispatcher Anthony was very professional, friendly and completed the job expeditiously! I will most definitely refer 1-800 battery in the future to friends and family. Thank you for your mobile services!”

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Posted 1 year ago

“The entire process from purchase to installation was easy and within reason. The installer was very friendly and respectful. I would suggest your business to others.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 4,942 reviews