1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,929 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,929 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tech was nice and helpful. I was mischarged for my service and customer service will not respond”

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Posted 10 months ago

“Great service - the tech was on time, very friendly and polite. Quickly replaced the dead battery for a new one.”

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Posted 10 months ago

“Amazing service! I didn't have to waste a whole day taking my car somewhere to get my battery replaced. They came to me within about 2 hours and then it was done in 20 minutes. Genius!”

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Posted 10 months ago

“The rep was very helpful. Made it really easy for us and got the car running in no time. Thank you for your help.”

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Posted 10 months ago

“Bit of a scheduling issue, but installation was very, very good. Would recommend.”

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Posted 10 months ago

“Great Service. My car was uo and running in no time at all. Jeff Walker, the technician was outstanding.”

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Posted 10 months ago

“Quick and easy to schedule. Technician was knowledgeable, courteous, and professional. Painless experience. Would highly recommend.”

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Posted 10 months ago

“Easy to book service online and the person who installed the chattery was wonderful. I am very impressed by and satisfied with the quality of service and product I received.”

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Posted 10 months ago

“Battery price was doubled but the convenience was priceless. Thought I had ordered Diehard but received a Delco. Eric Brown, the battery technician was a delight. Very knowledgeable and had all the equipment needed to do the job.”

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Posted 10 months ago

“The worst service ever! Had a terrible time getting them to my house. When they finally showed up, my battery was good and didn't need replacement. That was Nov 17th! Still I have no refund. There is no one to speak to other then some kid in Texas. Stay as far away as possible. Btw, I have never written a bad review for anyone. This place deserves it. Please stay away. The worst service anywhere!!!”

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Posted 10 months ago

“Great, fast service. Thank you!”

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Posted 10 months ago

“I purchased a battery that was to be installed between 1 - 3 on the day of purchase. It was finally installed at around 2 the next day. the chat room assistant first told me it would be installed on the first day within 30 minutes (it was after 3). He never showed up. The second day, I asked when i might expect him at was told between 10 and 11. when he did not arrive I again queried, and was told within the hour. Finally, at 2 o'clock he arrived.”

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Posted 10 months ago

“The service technician was great, and the installation was very quick. The issue that I had was getting the service completed. I ordered a new car battery for ASAP delivery/installation, which the website says is 2-3 hours. To be fair, it was on a Sunday, so I asked through the chat if it would be completed that day. I was assured that it would be. It was not. After several inquiries, the service technician came the next day, about 24 hours after I placed the order. In this type of situation, I suggest telling customers that installation on the same day is not guaranteed and keeping them informed on the status if it is delayed to the next day. Otherwise, the service and convenience were great.”

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Posted 10 months ago

“Unfortunately I would not recommend using 1800 Battery if you ever needed a mobile vehicle battery replacement. The technician was very helpful and stated I only needed a jump start not a new battery(Unfortunately I already prepaid for a new battery) I’ve been trying for 3 months to get my refund with no luck.”

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Posted 10 months ago

“What a great service. Rainy day, on a weekend, expecting guests. The service man quickly came to the house with the proper part and installed it onsite. Well worth the price!”

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Posted 10 months ago

“Technician showed up at the prescribed time. She was super nice and friendly. All in all took less than 10 minutes.”

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Posted 10 months ago

“Amazing work! Thank you!”

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Posted 10 months ago

“v Very satisfied! Service was fast and great!”

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Posted 10 months ago

“Customer service was quick to answer all my questions, and helped direct me to what I needed. A tech was even able to come the very next morning. Christopher (the tech) was right on time, very knowledgeable and helpful, and was even prepared with a second battery when the first one wasn't enough.”

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Posted 10 months ago

“Quick, Easy, Tech was polite and friendly.”

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Posted 10 months ago

1-800-Battery is rated 4.3 based on 4,929 reviews