1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,952 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,952 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chase arrived on time, answered my questions, and gave me some tips, while installing the battery in a timely manner”

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Posted 2 years ago

“Our mechanic was a no show , they charged our credit card.. poor to no service.”

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Posted 2 years ago

“Excellent service and product.”

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Posted 2 years ago

“Waste of your time. Very bad communications and no follow up.”

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Posted 2 years ago

“I purchased a battery online for 1800 battery and was able to schedule same day installment. The chat support was very helpful and responsive answering all of my questions. The technician Eldreek Whitaker arrived a few hours after I completed checkout. He was very helpful and professional. The battery was difficult to remove with it being secured in the trunk behind the panel, however Eldreek was patient and was able to get the job done. I had a great experience with 1800 battery and definitely recommend them.”

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Posted 2 years ago

“Excellent service! They had the right battery for my car (guaranteed), they had a time reservation the same day, the tech came on time, knew what he was doing, removed the old battery and recycled it, installed the new battery and tested that the car ran and was done in twenty minutes All for a small premium over what auto parts store price was for the exact same Diehard Gold battery. I highly recommend this service.”

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Posted 2 years ago

“My first battery died soon after I got it. The company charged me full price for the second battery and has yet to reverse it, even though it was covered under warranty. They also showed up five hours late.”

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Posted 2 years ago

“My battery wasn’t actually changed (photo proof) and I got stuck again with a dead battery. I’ve been in the chat on the website for four hours with nobody responding.”

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Posted 2 years ago

“Technician was on time and friendly. He competently installed the battery. However he was unable to register and code the battery properly within the cars ECU. I now have a warning light that comes on ever time I start the car. 1-800 battery advertised they have the register/coding capability that is required when replacing a BMW battery. I will now have to pay another $100-200 at the dealer buying a service I already paid 1-800 Battery to perform.”

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Posted 2 years ago

“5 star Called and got a great price on battery which included delivery. Tech was great. Installed battery in a matter of minutes. Will keep in my contact list.”

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Posted 2 years ago

“Searched by zip code, these guys came up. Placed the order, set the time, and received a confirmation/order number. No one showed. contacted them ad was told they cancelled the order because they don't service this area. No notification sent, no one called to tell me the news, when I responded tot he chat that this was not customer service, they ended the session, no response, no apology.”

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Posted 2 years ago

“Ordering was very easy. The installer was very pleas”

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Posted 2 years ago

“Couldn’t have asked for an easier process. On time, friendly and quick!”

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Posted 2 years ago

“Great service , no problems they changed it out even came to it 👍👍👍👍”

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Posted 2 years ago

“Fantastic response time, great service and very happy with this experience. The technician, Christopher B, was super professional and courteous. Thank you!”

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Posted 2 years ago

“Came and helped out when I was in a jam”

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Posted 2 years ago

“The technician was excellent. The website - not so much. I put my make, model, and year in the website and ordered the battery. They arrived right on time to install it. However, it was the wrong battery. I had an 2018 Honda Accord HYBRID. The Hybrid did not show up on their website’s pick list, so I clicked Honda Accord. The batteries are different. The tech had to go back and get a different battery and come back. Again, he was excellent, but they need to update their website to include hybrids in the pick list.”

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Posted 2 years ago

“Eddie Davis came to my house and was terrific. He even taught me how to do what he was doing so that I wouldn't need to call someone to come to my house next time. He told me all about the warranty and what to do if the battery dies. 10/10 would recommend. We need more people like Ed in this world!”

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Posted 2 years ago

“efficient, responsive, good customer service. Muliti language access. would recommend.”

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Posted 2 years ago

“Excellent customer service! Would highly recommend”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 4,952 reviews