1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,126 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,126 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A funny thing. I had a dead battery and there was no place in the owner's manual that said my battery was located in the trunk. I found 1-800- Battery and they had the location of the battery on their website. That's efficiency! Since the battery was totally dead, the key freezes in the ignition, and cannot be removed. Also, the key fobs no longer work, so I cannot even access the trunk because, in today's world, you cannot open the trunk with a key. Isn't that special. I called 1-800-Battery and technician Rob came out the very next day, worked his magic and put in the new battery. Awesome dude, good at gis job. Wonderful service. Many thanks for the rescue.”

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Posted 2 years ago

“Made the appointment on line and selected the battery for my MB CLA250. I was told the installer would be at my home before noon and would be coming from Milwaukee as a Chicago based employee was on vacation. After a number of calls the technician arrived at 7:30 pm with not the battery type I selected on line but with one that was not suitable for my car. The technician bought the correct one locally and installed it. The technician was a very nice man and I felt sorry for him. 188 battery promised the battery would be installed that da and it was. That is why I gave them 4 stars. Stuff happens no point in getting upset and I did have things to do around the house.”

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Posted 2 years ago

“Your technician came out to my house on a Saturday and did a really outstanding job. Excellent service, thank you!”

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Posted 2 years ago

“So easy. Loved the app that allowed me to track my tech. He was polite and efficient. I’d recommend the service to anyone.”

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Posted 2 years ago

“Came quickly and worked fast”

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Posted 2 years ago

“Great service. Came early and very professional. I will use them again for sure”

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Posted 2 years ago

“Quick, efficient service. Would recommend it!”

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Posted 2 years ago

“Very pleased he was on time and very efficient and friendly I could not have asked for better service thank you”

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Posted 2 years ago

“David Wimbish, from Pittsburgh was awesome! Saved the entire day for me!”

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Posted 2 years ago

“We don't have a smart phone , so the text the technician sent to us was not received. After several delays and phone calls we finally got our battery . All's good that ends good. Thanks”

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Posted 2 years ago

“WOW was that easy! I had a dead battery that couldn't be recharged. Due to personal circumstances, it would be easier if someone came to me instead of me going to a service center. That is how I found 1-800-Battery. The service technician showed up EXACTLY on time, and within 10 minutes had my battery replaced and took the old one. Would definitely use this service again!”

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Posted 2 years ago

“Terrible communication. Customers should not have to babysit your services. ASAP 2-3 hours doesn't mean show up nearly 6 hours later . Stay in contact with customers, update them frequently if you're delayed for any reason - otherwise you look disinterested and unprofessional.”

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Posted 2 years ago

“Excellent service! Ordered online and got a 1-hour time frame for the technician to arrive. He showed up right on time and was friendly, polite clean and professional. Brian had me up and running in no time. I would definitely recommend 1800Battery.com to anyone.”

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Posted 2 years ago

“Outstanding service - I wouldn't hate to use this company again. The process was seamless!”

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Posted 2 years ago

“Was very easy ordering my new battery and setting up the appointment to have it installed. The young man who installed the new battery was on time, did a great job and had the new battery in the SUV in less than 10 minutes. Great job all around. I'm very pleased.”

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Posted 2 years ago

“TERRIBLE SERVICE. I WAS PROMISED A DELIVERY ON A DAY BUT THEN SOMEONE CALLED AND SAID THE TECH DID NOT SHOW UP FOR WORK SO THEY WOULD SEND SOMEONE FROM Milwaukee AND HE WOULD ARRIVE NEXT MORNING HE DID NOT WHEN HE CAME LATE AFTERNOON HE HAD THE WRONG BATTERY TRIED TO INSTALL ANOTHER DIDN'T WORK. hE SAID HE WOULD ARRANGE REFUNDi HAVE CALLED 3 TIMES TO GET A REFUND NONE SO FAR. nEVER DEAL WITH THESE PEOPLE”

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Posted 2 years ago

“Great service! Very friendly!”

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Posted 2 years ago

“I have used twice now for car batteries and am very pleased. Tyrone was great! I even got a call prior to Tyrone arriving from a supervisor, Jacob, to make sure we were getting the correct battery as some vehicles had a feature which would have made a different battery a better choice. Very pleased with this service.”

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Posted 2 years ago

“quick and efficient. much appreciated. i understand the battery has a 36-month guarantee. how do i confirm that?”

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Posted 2 years ago

“Fast and responsive service!”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,126 reviews