1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,942 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,942 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their service was excellent. On a cold winter day with a dead battery in my car they gave me the battery I needed at a great price. Also the tech came to my house and installed it. If I used the dealership the cost would have been hundreds more and I wouldn't have had the car to use the next day. So glad I used them and recommend them highly.”

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Posted 1 year ago

“Had an unpleasant experience with 1-800-Battery. The technician did not arrive on time, had to place multiple calls before he was on his way. They asked for more money just before arriving at the location. The tech came in his private car, no id, no uniform. Overall, I am not happy with their service and customer support.”

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Posted 1 year ago

“Serviceman Kamala was great. Kept me informed on what he was doing and was personable and kind. Great customer service from a person who seemed happy to be doing his job, a rarity now.”

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Posted 1 year ago

“*** = 3 stars My technician was late and it initially showed that the visit had been completed even though he had not arrived. I freaked out and then saw multiple messages online that said the company was a fraud. I was terrified as I had work the next day and did not have a suitable back up plan. Luckily, my technician did show up later (i texted and called the company) and replaced my battery. Car is running fine 2 weeks later without issue.”

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Posted 1 year ago

“Very easy to use this service. The customer service was great and helpful too. Installer was very friendly and checked old battery first and gave us a couple of options. We ended up just having him change out the battery for a new one and it was quick and easy. Great service all around!”

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Posted 1 year ago

“So easy! I understand that the young man who came and switched out the battery came over from Orlando. I do wish there was a way to leave a tip--I never carry cash. He did a great job!”

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Posted 1 year ago

“Installer reversed polarity of battery and connected to wrong place. Blew system some way, had car toed yesterday but Weil to Hendrix Suburu Hoover. Hendrix ordered replacement system which will delivered in 2-3 days. I may need to rent a replace the vehicle. Wife ill and I need made transportation. Going to Hendrix to get rental. Thanks K Key”

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Posted 1 year ago

“Worked out much better than expected. Ordered online - pretty easy. They provided timely (next-day) delivery and installation at my home. Tech arrived on time and installed a new battery without a hitch. Not a service you want to use - i.e. dead battery, car not working - but if you have to - I would highly recommend this service.”

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Posted 1 year ago

“Avoid this company at all cost!!! They are a deceptive business and they use deceptive business practices. I had a dead battery in my BMW 650i. I called this company to have a tech come out and remove the old battery and install a new one. The price quoted over the phone (on a recorded line) was $377.00. I agreed to the service. Upon checking their invoice sent a few minutes later via email I found that I was being charged $397.00 plus a fee of $25.00 that was never mentioned. I immediately called to cancel the service due to breach of terms agreed upon. I was rudely told at that point that their would be a $100.00 cancellation "fee". Again, this fee had not been previously mentioned. Today I learned that they charged my credit card $451.02 for absolutely no service whatsoever. In the end they shall not receive a penny ( I immediately disputed the charge with my bank), but what a headache and hassle. Again, AVOID THIS COMPANY!!!!”

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Posted 1 year ago

“I put in my request for a new battery online using my PC on Sunday January 8 at about 1:30 PM. I may have misinterpreted your website, but it lead me to believe that someone would be dispatched to my house to replace my battery that day. It was not until the next day that someone was sent to replace my battery. The technician did a great job, but I think your website should be clear as to when the technician will arrive.”

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Posted 1 year ago

“Booked online and someone was out within an hour. Very courteous and had my new battery in very quickly. It was a very good experience.”

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Posted 1 year ago

“The tech was GGGRREEAT! Right on time, quick, super nice and caring.”

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Posted 1 year ago

“Christopher did a great job. Took him about 10 minutes to change the battery. From time of placing the order to installation, total time was about 2 hours.”

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Posted 1 year ago

“My tech was on time, professional and completed the task in less then an hour. He also waited and made sure whatever cause the battery to die was not effecting the new one”

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Posted 1 year ago

“the man who brought out the battery was curtious and even helped with a panel hanging down in the carport that had to be removed to get the car out we had just arrived from Ohio and had a few things wrong. we appreciated his help”

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Posted 1 year ago

“It's good and fast”

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Posted 1 year ago

“I had a great experience with I800Battery.com! Easy to navigate on their website. Was able to get a new car battery the next day. Josh the installer arrived on time, was very professional and knew exactly what to do! Thanks!”

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Posted 1 year ago

“good customer service same for installer...was fast and got the job done ...”

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Posted 1 year ago

“Great. Called back quickly and told me I could get a cheaper battery in stock. Tech out quickly. Did job, tested alternator. Very pleasant. A+”

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Posted 1 year ago

“I had no idea the service was available! They told me how long it would be before they would show up. They continue to alert me when they were nearby. They replace the battery right away. Everything went so well! I would use the service again!”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 4,942 reviews