1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,977 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,977 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was quick and good as promised. The technician was very professional. He also conducted a test to check the health of the car's electrical system. The only issue is with the receipt and warranty. Once the service is done it is difficult to communicate with them again. I recommend asking for the battery warranty and receipt upfront.”

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Posted 3 years ago

“Did an excellent job and tech was very helpful and pleasant. The only reason I didn’t give 5 stars is because of the time it took to get to me. The first person didn’t have my battery so another person was assigned to me without notifying me of the change. I had to call to find this out.”

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Posted 3 years ago

“Rep seemed inexperienced, had to run to store to get necessary equipment (jumper cables), but overall seemed to do a good job and was efficient. Should improve with experience.”

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Posted 3 years ago

“Fast and convenient service, got my new battery delivered and installed in a couple of hours. The technician was courteous and professional. Great service overall.”

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Posted 3 years ago

“Very easy to get a new battery for my car and installed. Both ordering and installation was fast and easy, only thing I would like to be added would be the warranty information on the battery.”

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Posted 3 years ago

“Prompt, efficient and courteous service even given the precautions of the pandemic.”

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Posted 3 years ago

“I am very satisfied with my battery delivery but there was a problem with the bar that holds the battery in place. The person that delivered the battery told me he would return in a few days with a bolt that is needed to secure the battery and I am still waiting. He did text me his cell number but I had a problem with my cell phone and had to completely reset it. In the process I lost some of my data and proud of that was his cell phone number, so I desperately need to get in touch with him to get the battery secured and be able to drive the car safely. I have tried many times to call your company and every time I call I'm never able to get through I get put on hold and I went one day one morning I waited for a half an hour with the phone on hold and nobody ever picked up. If someone could call me with the phone number of the person that delivered my battery and it would be a great help so that I can get in touch with him and arrange for him to come in and secure him”

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Posted 3 years ago

“DUE 2 Q-TINE, I STAYED IN & NOT SEE INSTALLATION..CAR STARTED OK YESTERDAY”

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Posted 3 years ago

“The only problem I had was the description of service on my credit card bill. Something u need to change, a software company in California installed a battery in my truck in Texas just saying.”

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Posted 3 years ago

“This was the only company who was able to come out same day. The technician was great. He completed the job quickly and efficiently and was very polite. I would definitely recommend this company, especially since the price was very reasonable.”

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Posted 3 years ago

“This business is the worst place to do business with. They put the wrong battery in my car and keep telling me they will make it right and give me a credit but have not done so. They keep claiming they need to check with the tech even though I gave them pictures of the wrong battery. Find another place to do business with.”

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Posted 3 years ago

“1- Received a message that the technician will arrive in 33 min and he arrived past 90 min 2- To this date, three days past the delivery, still received No invoice and No warranty”

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Posted 3 years ago

“I don't know if there's anything this company could do to make this a better experience. Five 🌟🌟🌟🌟🌟.”

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Posted 3 years ago

“Great service! Good price! 😃”

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Posted 3 years ago

“Affordable, fast and professional. Within 2 hours of my purchase online, I was notified that a technician was en route. He arrived 20 mins later, and within 15 had installed the new battery. Very happy with the service and experience as a whole!”

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Posted 3 years ago

“Very fast, professional, and reliable service. Was able to place my order for a new battery and have it changed directly at my place of work in less than 2 hours. Will recommend them and definitively use them again!”

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Posted 3 years ago

“.service at my convenience. Would certainly can them again.”

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Posted 3 years ago

“I could not believe how painless this team made the whole process. The woman who answered the phone was great, and kind. The man who came out to replace my battery (in about 15 minutes from when I called!) was brief and followed social distancing and wore a mask, and my car was up and running in a few minutes. I would definitely recommend this service to a friend!!”

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Posted 3 years ago

“This service was a real godsend. It was hard to get through to a dispatcher, though”

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Posted 3 years ago

“Car wouldn’t start. Called Battery.com. An installer arrived within an hour, replaced battery, recycled the old one, and the car started right up. Gotta love it!”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 4,977 reviews