1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,109 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,109 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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“When do I get my warranty?almince”

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Posted 2 years ago

“They did not deliver the battery that I selected which is higher quality. They gave me 2 options either I accept the product with a little discount or I refuse with a $100 fees for their deplacement. it's been more than 2weeks I accept the discount which they never credit me.”

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Posted 2 years ago

“This company was fast, efficient, professional, and reliable!”

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Posted 2 years ago

“Amazing service when you need it most!”

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Posted 2 years ago

“Quick and accurate service. Very pleased.”

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Posted 2 years ago

“Timely and efficient service.”

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Posted 2 years ago

“Delivery was on time, competent person. Good experience.”

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Posted 2 years ago

“Happy to get such a quick response and very satisfied with the installation of the battery.”

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Posted 2 years ago

“The technician that came out worked fast and was extremely polite. Convenience at its best!”

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Posted 2 years ago

“arrived early, completed the battery replacement very quickly, explained the change out. very efficient and polite”

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Posted 2 years ago

“Really pleased by the mechanic assigned to me. Super friendly and helpful and quick. Jesus was great to deal with him.”

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Posted 2 years ago

“The service was great. The service person showed up on time, quickly assessed the problem with the old battery and exchanged it for the new one in just a few minutes. The problem I have is that I ordered and paid for the top end DieHard battery, but a Duralast battery, which seems far less expensive than the DieHard online, was installed instead, but I was still charged the price for the DieHard. I will actively discourage other people from using your company for this reason.”

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Posted 2 years ago

“The Battery price was very good. But the Tech who came to my home did not have the proper Tools to install the Battery. So he left my home with the battery was not installed they need to make sure the tech knows how to install a battery that he is suppose to do waste of my time and Engery poor experience”

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Posted 2 years ago

“I purchased a Platinum battery from them, paid $400 for the battery and installation. The installer came late, but was friendly, and that’s the reason I’m giving 2 stars rather than 1 star. He installed a GOLD battery instead of a platinum battery. I told him this is a good battery and he said this is provided by the corporate and I have to contact them. I contacted them and as you can expect, they said we give you whatever brand and model we want and you purchased platinum, so what?! Get the gold and be happy about it and as a customer you can’t do anything about it. Someone should file a class action against them.”

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Posted 2 years ago

“Was a great option when not able to do the battery change myself, the technician was fast and efficient, new battery installed in 15 mins👍🏼. Battery delivered and installed within 4 hrs of order placed.”

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Posted 2 years ago

“excellent service! highly recommend!”

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Posted 2 years ago

“Great service, Came out on time and completed work quickly. Everything works as expected and cleaned up afterwards.”

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Posted 2 years ago

“Excellent service quick response”

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Posted 2 years ago

“I got a confirmation of my payment and scheduled install and that’s the last I heard from them. They just never came. No emails. Nothing. Waited 45 minutes on phone guy finally told me battery is on its way. Never came. Chat does not respond. Text does not respond. This company is a complete scam. Don’t waste you time and money. Listen to all the bad reviews like I should have.”

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Posted 2 years ago

“I was to have service between 3and 5 pm on Nov.10th I got a call from 1800battery at 3:13 telling that my service would be two hours late meaning 5and 7pm I called many times between 7:30 and9:00pm no answer just put on hold I tried the text I tried the chat I left my number for a call back all to no avail it's now 8:49 on nov.11 and I'm on hold and i'm still waiting for my Battery”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,109 reviews