1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,944 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,944 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incompetence or fraud? Not certain. I was charged $326 to purchase and install a battery. When the installer came, he had the wrong battery. The 1-800 battery reps sent him to get another one. Two hours later, he brings another wrong-sized battery. An hour after that, he leaves. I got nothing except a wasted 3 hours that evening. Now I have spent hours on the phone, trying to reach customer service. They only respond by text. They finally credited me for $218. I still have a remaining $108 to be credited. It is fraudulent to charge for a service or product not given. I am exasperated and I should be paid for the time I have spent trying to get my money refunded and the hours wasted on dealing with a company that sends batteries that are NOT the size on the order. Gee whiz!!!”

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Posted 2 years ago

“Great service, quick response time, would highly recommend!”

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Posted 2 years ago

“Awesome service 😊”

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Posted 2 years ago

“Quote a 3 hour eta was actually 7.5 hours, I purchased a die hard battery they came with a exide battery, The tech was very nice and friendly”

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Posted 2 years ago

“I was very pleased with 1-800-Battery. They showed up during the window of time they had told me and had the correct battery for my vehicle. He had an excellent attitude and was personable when talking to him. It would have helped me if I had received a notice when he was on his way instead of after he arrived at my address. I wouldn't hesitate to use them on another vehicle, if needed.”

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Posted 2 years ago

“professional and quick. saved the day!!!!”

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Posted 2 years ago

“Good service!”

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Posted 2 years ago

“I had been putting off getting my battery tested and the next morning it was dead. I work from home and didn't have time to buy one and find someone to install it. I saw the 1-800 Battery.com and found the battery I needed for my 2014 Mustang, made the appointment for the next day. Tech showed up within the timeframe and had the battery replaced within 15 min. Genius idea! I was so impressed with the whole process and highly recommend it if your stuck at home or even your workplace with a dead battery.”

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Posted 2 years ago

“Excellent service. Came on time and provided service.”

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Posted 2 years ago

“Showed up 26 hours late without ever reaching out to reschedule. A total of 5 calls/messages from me went unanswered; I thought it was a scam and reached out to other mobile mechanics. It seems like an excellent website where you can book an appointment using a two hour window, but they do not appear to be ready to handle the demand and they are not equipped to communicate with customers to inform them appointments will be missed and need to be rescheduled. They need to invest in a call center / people to properly service their clientele. As it currently stands their appointment system is arguably false advertising.”

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Posted 2 years ago

“Fast prompt service. Highly convenient. Would definitely use again.”

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Posted 2 years ago

“Ryan was professional, on time, and a good guy. Great service!”

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Posted 2 years ago

“Awesome!!!”

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Posted 2 years ago

“Our technician Eddie was professional, knowledgeable and had the job completed in little time. I would highly recommend this service.”

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Posted 2 years ago

“The technician was very knowledgeable. The job was harder as he needed to remove part of the windshield wipers to get to the battery.”

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Posted 2 years ago

“The service worked perfectly. Since I was a first-time user, I was nervous because the receipt and delivery tracking emails were somewhat delayed. Nonetheless, the service was excellent!”

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Posted 2 years ago

“ETA was 3 hours did show until 7 plus hours later, I purchased a diehard the most expensive one they came with a a brand I never heard exide do not like bait and switch”

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Posted 2 years ago

“Excellent quick response and service.”

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Posted 2 years ago

“Great service quick on time the guy on the phone was excellent”

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Posted 2 years ago

“Made an appointment from 1p-3p. The technician did not text me until 305p, saying he was on his way. When I went in to see what the status was for the length of time it showed 23 minutes. At 340p I sent a text asking if he was coming. The response was YES. He showed up at 405p. He never apologized or made me feel as though my waiting for him mattered. He completed the battery replacement and was gone around 420p. If a new battery is needed in my 2nd car, I will find another company to replace it.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 4,944 reviews