1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,931 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,931 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I requested a dead battery to be replaced back on Sept.8 at like 8am CST. Later that day around 1pm I called to advise I have a push start car because I wasn’t sure if that would cost me more than what I paid which was $275.58 for a 2014 Nissan Altima battery replacement. I spoke to one of there customer service representatives who stated they were having issues with even getting in contact with the technician and will reach out tomorrow which would be Sept.9(Saturday) with an update. The next day no contact so I decided to call on my own and a different representative advised me they still haven’t been able to reach the technician and he sometimes “flake out” on them. Please keep in mind this company knowing this has already charged my card. I waited all that day which was Saturday and still my order hadn’t moved. I was told if I cancel then I would receive my full refund back to my debit card within 5-10 business days. I cancelled on Sunday so the first business day would be that Monday which was Sept.11. As of today Sept.26 I still haven’t received my refund which is ridiculous when this company (1800 battery) knew they had a janky technician that don’t even show up to work! My money should’ve been back on my card that same week! Now I have to dispute the charge with my bank since they just can’t get it right. So, I would recommend anyone who uses 1800 battery call them to make sure they have a working technician or technicians in your area because they’re not what they advertise which is having technicians available in your area!”

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Posted 1 year ago

“Wow! What a great service. I was dreading having to find the right battery, removing the existing one and getting the new one properly installed. 1-800-Battery, got me to the right battery and the installation technician was here as scheduled, same day! Also, cheaper than my regular service center, which wanted to charge me much more for the battery plus installation. I will be recommending these guys to all my neighbors and friends.”

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Posted 1 year ago

“I went to Reno for a short vacation. The next morning the car wouldn't start. I called Chevrolet but they couldn't look at it until two days later and I was going to have to tow it there. My friend had found 1-800-Battery online and so we decided to give them a try. I called and set up an appointment for the next day to have someone come out to where my car was parked. Marco came out that night and changed the battery! Marco was awesome, very knowledgeable and kind. I cannot recommend this company any higher. Anyone stranded with a dead battery should give 1-800-Battery a call.”

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Posted 1 year ago

“This was my first time using 1800BATTERY because typically I'm a DIY but my battery seemed to be a problem, so I contacted them. Unfortunately, the service technician (Adam Balenovic) was horrible...maybe having a bad day. Upon arrival he never diagnosed the problem as advertised to confirm it was a dead battery. I had to take a meeting, so I wasn't looking over his shoulder, but he simply replaced the battery. When finished I had a few questions such as, "did you confirm the battery was dead". He begrudgingly responded, "no" and left. I get we all have a bad day at times, but really?”

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Posted 1 year ago

“Purchased battery and installation for 2013 Ford Escape. Installer spent 2 hours trying to remove old battery by dismantling and removing the air filter assembly to get at it. In doing so, got one of his tools stuck on the old battery. Then tried to get at it by removing the drip pan that hangs over the battery but couldn’t get the wipers off to do that. After 2 hours, I told him to put everything back together and forget it. Car is still in my driveway with a dead battery and I’ll have to have it towed to dealership tomorrow so they can do what he couldn’t. PS: In putting parts back together he’s missing 2 screws and a nut. He has to return at 5:00 with his supervisor to retrieve the stuck tool and replace the missing hardware. !!!!! Will not ever use this service again!!!!”

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Posted 1 year ago

“The process could not have been any smoother. Set an appointment window for 4:00 - 5:00 and received notification that the installer was on the way at 3:45. Pulled into the lot at 4:00 and was finished with the installation in under 15 minutes. The installer was professional and courteous and answered all my questions. Would definitely use again if needed.”

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Posted 1 year ago

“Back in August my car's battery died and I called 1-800-Battery. A young man came to my condo and changed the battery out. Everything worked fine the next day but the day after the car was totally dead. I had it towed to my Lexus dealer and was told by them that the battery would not hold a charge. I called your company and was told that a tech person would go out and check the battery. But they would charge me $105 if the battery was ok, but if the battery needed to be replaced there would be no charge. The next day I was called by the Lexus dealer and was told the that the tech person from your company had replaced the battery and the car was ready to be picked up. Today I got my credit card statement and the charge $105.44 was on there. I want the charged reversed since I was told it wouldn't be on there in the first place. Thank you, Mark Wilson”

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Posted 1 year ago

“This is an joke.. NO WORK FOR TECHNICIANS... everything takes too long.. I been with an few llc company and they much much faster than yall...THIS COMPANY IS AN WASTE OF TIME!!”

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Posted 1 year ago

“It was a very good experience. J.W.Walton (repairman) was knowledgeable, efficient, professional and personable. I was grateful to have my car fixed in such a timely manner.”

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Posted 1 year ago

“very good service”

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Posted 1 year ago

“Excellent experience. Service within hours. No more expensive than the shop and no hassle of towing. Highly recommend.”

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Posted 1 year ago

“It all went well and the technician did a great job!”

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Posted 1 year ago

“The whole process was quick and very easy. I was able to get my battery changed while I was at work all by 11 in the morning. My technician was quick and very polite. I will definitely recommend and use again.”

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Posted 1 year ago

“I was very impressed with my technician, I had overslept and missed my alarm and he came back promptly and said installed my battery!”

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Posted 1 year ago

“All Good . Service outstanding”

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Posted 1 year ago

“Called on a Saturday, and within a couple of hrs. my old battery had been replaced. Everyone I dealt with, from the sales representative to the installer,were highly professional and courteous.I highly recommend 1-800 battery. Steve S.”

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Posted 1 year ago

“You were fabulous easy to order great service! Same day services!”

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Posted 1 year ago

“Prompt service, great status updates, skillful friendly service tech, reasonable price.”

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Posted 1 year ago

“I was in need of a battery replacement rather quickly and a very pleasant service person came to my home and professionally replaced the battery.”

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Posted 1 year ago

“Fast and efficient especially when at this time of anxiety you need a good app to get you out of a tight spot.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 4,931 reviews