1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,201 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,201 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jeff Walker was very nice. Explained everything. He taught me several things about my car and the battery I never knew! Excellent service!”

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Posted 4 weeks ago

“I needed a battery replaced in my daughter’s car and I was out of town. They were onsite within 2 hours of placing the online order on a Saturday!! Amazing service.”

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Posted 4 weeks ago

“Great concept to come and handle battery replacements by visiting the vehicle. Because some problems with a bad battery relate to voltage regulator or perhaps other issues which I don't know, it would seem simple enough for your to add this service of checking the alternator. Hope this is useful.”

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Posted 4 weeks ago

“Technician was courteous, polite, timely and informative.”

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Posted 4 weeks ago

“I loved this service. Quick and easy to find the battery I needed at a reasonable price. Having someone come to my house and install it was great! Young man who came was wonderful and a great representative of the company. Service in coming to my house was quick and I highly recommend.”

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Posted 4 weeks ago

“The battery was delivered and installed in a timely fashion, but when I restarted my car the check engine light came on. It is not a reset issue either, but has remained on. Something was not done right.”

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Posted 4 weeks ago

“Great Job!”

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Posted 4 weeks ago

“Great overall”

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Posted 1 month ago

“Arrived very quickly, and the whole thing was easily accomplished. The tech was very cordial, good conversation, and -rofessional. I'm so impressed. This was a good value as well. Will recommend this service to my friends and family, Mrs. O'Malley”

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Posted 1 month ago

“Kevin delivered and installed my new battery… absolutely amazing service! ⭐️⭐️⭐️⭐️⭐️”

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Posted 1 month ago

“They were Quick and on time. Great work Ismael, thanks”

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Posted 1 month ago

“My stepson's car's battery died and wouldn't take a charge. We needed a new battery. Luckily the car problem happened at home, so, we looked on line and read about 1-800Battery.com. I called the number, spoke to Joe, giving him the car info. He said he'd have the right battery for the car,scheduled a technician for later that day, between 8am and 10am. The tech was slightly delayed, but still arrived by 11:15am. The technician did exactly what was advertised and after about 20 minutes we weee able to drive the vehicle. The whole experience was super easy, and the service was great. Highly recommend 1-800-Battery.”

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Posted 1 month ago

“I give it a 4.5 only because I got them on a very cold and busy day and the service was a little slow. Aside from that everything else was a 5. Therefore I gave them a 5 because I really believe that they tried to get to me as fast as they could. However this is not who I would call in an emergency.”

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Posted 1 month ago

“Had my battery replaced in 2021, that died by July of 2023. A technician came out and replaced the battery and told me it would be covered under warranty. I was then changed full price for the battery, still fighting to get a refund. I decided to give the company a second chance while waiting for a refund which turned out to be a huge mistake! The technician showed up with the wrong battery (I put my vin number and license plate number on the site as they suggest to find the correct battery). The technician told me that he would still be able to put the battery in for the day and would be back tomorrow to replace with the correct one. They charged me again full price for the battery and the technician never came back today.”

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Posted 1 month ago

“Overall, I had a terrific first experience using 1800battery.com. I initiated contact regarding my vehicle battery shortly after 8:00am on a Monday morning, and the entire installation was completed by 1:00pm that same day. Isaac, the mobile technician, was timely, professional, friendly, and knowledgeable. I was quite pleased with the cost of my new battery (all inclusive). I selected the 'Best' level for my purchase and it all came in just shy of $340 - less than I would have paid at the dealership, all from the comfort of my own home. My only difficulty occurred when I was arranging the service through the website. I needed to call back to verify my payment even though everything had apparently already gone through successfully. I got through quickly however, and customer service assured me everything was just fine, and it was. If a friend, family member or neighbor were ever in a pinch with a dead battery like I was, I would absoutely advise them to get in touch with 1800battery.com.”

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Posted 1 month ago

“My technician Jeffrey Walker was great! He was very kind, knowledgeable and got my vehicle running again.”

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Posted 1 month ago

“Great service, the installers were great and quick. 5 stars”

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Posted 1 month ago

“Thank you for helping us New Years Eve replacing a dead battery on a vehicle. ❤️”

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Posted 1 month ago

“I was expecting less from 1-800-Battery than I got. First, they took all my information and said they would send someone within a half hour. Second, not only did the workers show up, but they sent me a text to give me the workers' names, but they showed up within ten minutes of that time. They did a fantastic job of changing out my battery, but they also cleaned any corrosion that was in the area. I'd be happy to call them the next time I need a battery replaced.”

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Posted 1 month ago

“Battery replaced in 2.5 hours which I thought was very good. Technologist Ryan K. was very nice and did a great job. A great service when you are unexpectinly stranded.”

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Posted 1 month ago

1-800-Battery is rated 4.3 based on 5,201 reviews