1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,192 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,192 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Technician name was Timothy Pettigrew. Very professional, handled everything and problem solved. Would recommend.”

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Posted 2 years ago

“Super easy process. Timothy, the technician was wonderful! I’d definitely use this service again”

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Posted 2 years ago

“Very professional and came assessed my issues and replaced battery on the spot”

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Posted 2 years ago

“The man that came was quick”

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Posted 2 years ago

“This is the first time I used 1-800-battery, my chevy volt 12v battery died and the car would not move. I thought I would have to tow it to the dealer to get it replaced. I called Sunday afternoon and they sent a guy within 2 hours to replace the battery - not a simple task in a chevy volt. He was knowledgeable and handled the replacement easily. I was up and running within 30 minutes after he got there. I highly recommend this service.”

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Posted 2 years ago

“Super convenient and very polite. Customer service was responsive.”

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Posted 2 years ago

“Easy scheduling, quick service, everyone I dealt with was very friendly. Highly recommend!”

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Posted 2 years ago

“Excellent service and very professional”

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Posted 2 years ago

“Great Customer Service!”

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Posted 2 years ago

“Good selection of batteries, quick turnaround and smart/friendly technician.”

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Posted 2 years ago

“Don't be fooled by the website! The battery you think you are ordering may not be the one that the technician brings. I thought I was buying a Die Hard $220 battery. They tried to install an Exide $119 battery. I called the 800 number for help and was told that they don't guarantee the battery brand. Be aware of that!”

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Posted 2 years ago

“The appointment was 4-6 pm on Friday March 4th. 4:55pm, "1-800-Battery is on the way and should arrive in about 2 hours. Track your driver here: https://onf.lt/a82e9e0e8f" 4:59pm, missed call from 1800battery 5:10pm, I called back 1800battery. no agent available 7:28pm tracking links showing "service completed" I did not see anyone 7:30pm, I called 1800battery. office closed. Certainly I am not happy with the experience. I emailed info and was informed that Ricky the techinician arrived service location and made a phone call. I did not pick up thus, the service was cancelled. This process could be improved. I asked for refund.”

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Posted 2 years ago

“No one likes hidden fees. Had you notified me if your ridiculous $1.00 per mile fee of $25, I would not have used your service. I do not live in a remote location, making the fee even more ridiculous”

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Posted 2 years ago

“Very pleased with their service. Easy and super convenient. Mechanic arrived on time and was very friendly and knowledgeable. Total time about 20 minutes. Highly recommend!”

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Posted 2 years ago

“This the most unreliable car service and outrageously expensive!!”

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Posted 2 years ago

“Except for the fact that service was provided in 7 hours instead of the advertised 3 hours, everything else was as advertised. I would not hesitate to use them again.”

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Posted 2 years ago

“5 Stars. Quick response, on time, great service. Solid contractors.”

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Posted 2 years ago

“I was thoroughly pleased with the battery, and the assistance that your company provided; your personnel and services are truly appreciated.”

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Posted 2 years ago

“The support staff via phone was so helpful and so effective. The Tech was so fast, communicative and really nice. Overall, it was such a lovely experience thank you for making it pleasent.”

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Posted 2 years ago

“Great, fast service with personable people. Maverick was especially helpful.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,192 reviews