1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,945 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,945 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had some snags. Still, I would recommend this service to anyone. Great delivery and installation service by a knowledgeable and friendly technician.”

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Posted 2 years ago

“Great service! Thank you!”

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Posted 2 years ago

“Very nice guy came to change my battery..it was very corroded and he had to work to get it out,but he did.my car starts much better now.thanks”

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Posted 2 years ago

“Extremely fast, helpful and responsive.”

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Posted 2 years ago

“Came a little late, I was concerned about rain. He got the job done and the rain did not come. Did a great job, cleaned up and left. Everything seems to be ok have not really had a chance to go very far and I have some personal settings that I have to take care of. Very professional answered all my questions and made sure I was satisfied.”

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Posted 2 years ago

“They never showed up but still charged me. WTF. What an awful company. I would never recommend or use this company. I asked them multiple times to refund my money but they never returned my 5 phone calls. I had no choose but to report them as fraud. What an awful company. Do Not USe Them!!”

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Posted 2 years ago

“Very nice service - he came 2 hours earlier than scheduled.”

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Posted 2 years ago

“The service repair went smoothly. I was not impressed by the lack of responsiveness of the system. I originally had scheduled appointment through the system on Saturday and did not receive any followup that it had to be moved to Monday since the dispatch couldn't coordinate a tech. I had to call in repeatedly to customer service myself to find out (not once did they send advanced notice). So the repair job & tech were 5/5, but the dispatch and customer service throughput brought it down to 3/5.”

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Posted 2 years ago

“cc was run prior to service which had zero contact prior to or during the 8-10 slot. NO one would pick up the phone on the ;customer service' number. tried to cancel credit card transaction. tech calls at 12:15, had no answers and tells me "I had a lot of 8-10 calls". Great concept-TERRIBLE EXECUTION”

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Posted 2 years ago

“This company is very polite and helpful. They asked and answered questions and were very knowledgeable. The person who arrived to help me got there within an hour, was friendly, courteous and efficient. I’m very pleased.”

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Posted 2 years ago

“Excellent service ... they cared.”

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Posted 2 years ago

“5 Star - The Technician arrived within an hour, changed the battery out with the proper type, pleasant, friendly demeanor. We would definitely use them again we are stranded and in a bind!”

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Posted 2 years ago

“great service but a bit pricey”

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Posted 2 years ago

“The price was a little high but that was mostly because battery prices are ridiculously high. That being said, it was worth every penny. My technician was attentive and extremely nice. He assisted in helping me get the vehicle started as it turns out my key fob also was having technical issues. Very nice company and huge perk that they come to you so no towing necessary!”

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Posted 2 years ago

“Very happy with my service. Admittedly a bit pricey but worth it in my case for the convenience and ease of ordering and the fact that my battery was completely dead so I couldn't go pick up another one myself. My technician Ryan was very friendly and trustworthy, arrived on time, and changed out my battery quickly. Definitely recommend for people who need a battery delivered that can't go pick it up on their own, especially if money isn't a major factor.”

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Posted 2 years ago

“Terrible company and business model. God forbid the battery does not work they will not care.”

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Posted 2 years ago

“I did not receive a battery but was charged full price.”

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Posted 2 years ago

“Scheduled an appointment, no one showed up, no one called. I'm out $300 until it refunds and I can't go get a new battery since I have to wait on that money. I drive for work and this is not ok.”

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Posted 2 years ago

“Tech was great, but brought the wrong battery which was different than what I had pre-paid for. I called customer service and was told there would be an $81.83 credit put back on my card, but it hasn't happened yet. Still reserving judgement, but I should have seen the credit by now.”

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Posted 2 years ago

“Quick response quality people thank you for everything”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 4,945 reviews