1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,106 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,106 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spencer was courteous, informative and effecient. Expecting a snow storm and he showed up with a good attitude. I would give him a 5 star reveiw.”

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Posted 2 years ago

“The technician was knowledgeable and kind! He checked to make sure that my battery was dead and did need to be replaced, then he replaced it after confirming. My battery was replaced and my car was working again in about 15 minutes! I was weary of placing my order after reading some of the reviews, but I had no issues at all. I would use this service again!”

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Posted 2 years ago

“After your service I am still with the same problem”

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Posted 2 years ago

“Good quick service, friendly installer, reasonable price”

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Posted 2 years ago

“Eric B was fat efficient and friendly. Was worth the money I spent to have mobile installation. I would recommend to anyone.”

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Posted 2 years ago

“Quick and easy. The individual who came to change the battery, Corey R, was fantastic and right on time.”

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Posted 2 years ago

“Terrible. They came out and replaced the battery at 300.00. Two months later my car won’t start I call AAA and it’s my battery 1800battery put in an old battery and it was the wrong size for my car. They will not connect me to a manager they say he will call it’s been over a week. Don’t use this service.”

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Posted 2 years ago

“Absolutely Amazing.......... Will use again. Super professional.”

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Posted 2 years ago

“They came on time. I was forced to choose online a battery a size smaller than what was in the vehicle originally. When they came they had the correct size battery with the proper CCA, so I was really happy with that.”

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Posted 2 years ago

“Good Job! Polite and excellent communication! Thank you!”

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Posted 2 years ago

“Technician was awesome”

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Posted 2 years ago

“Glad I found this service. Tech that showed up was very professional and courteous. I will be recommending 1-800-BATTERY for sure!”

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Posted 2 years ago

“Great service and great value! I was able to schedule a same-day installation on a Saturday. Tech arrived right on time. They sent me a heads up and provided a tracker so I knew exactly when he would arrive. I met him in my driveway, took him about 10 minutes to swap batteries out. Started the car on first try. He had a little advice about some things that had broken around the battery mounts. It was a great experience.”

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Posted 2 years ago

“Horrible experience, which I'm stlll seeking answers to. The technician came to my residence, claimed to call (no missed call records) and didn't bother to email or ring my doorbell. They just left and charged me the full price without any service. Customer service said they couldn't help or offer a refund. Waiting to hear back after escalating up the chain. Don't want a refund, just want them to come out and do what I paid for.”

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Posted 2 years ago

“Took three visits to get the right battery for my Jeep. Customer service was good though as was the install tech to keep on it and find the right battery.”

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Posted 2 years ago

“Amazingly good service. I checked the battery price with two or three other providers. Based on the battery type and size I paid about 15% more than if I picked it up and installed it myself. Well worth the extra to have it done at the house. The installer, Anthony, was on time and professional. It took him 20 minutes and it was done perfectly. I would use them again tomorrow if necessary.”

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Posted 2 years ago

“Great speedy service”

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Posted 2 years ago

“Excellent.”

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Posted 2 years ago

“The estimated time given was very accurate. The process was easy and Yancey was amazing.”

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Posted 2 years ago

“1-800-Battery gave me a time slot for a battery delivery and replacement and never showed up. They also never notified me; when I called I was told that they'd reach out to a tech and call me back asap. Several hours later, I had to call back and was told that they realized no techs were available. A good rule of thumb is if you're going to no-show a customer (especially after telling them you'd reach out soon), at least let them know so they can make other plans. I haven't checked to see whether I was charged for this service, but thanks for the reminder. I'll be sure to leave my feedback on third-party review sites as well.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,106 reviews