1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,333 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,333 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

Write Your review

Tell us how 1-800-Battery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was quoted a 70 minute ASAP service. I received a text with a link to an alleged video explaining the delivery but instead it took me to an expired GoDaddy link. After three hours I called and was told every technician was having “truck issues” but the person agrees to keep my updated. A few hours later they texted and said they were still looking for someone to help me. About seven hours after I arranged for the service I gave up and got a refund. I asked a friend for help and saved $100.”

Helpful Report

Posted 3 months ago

“Everything was great!”

Helpful Report

Posted 3 months ago

“The technician that came to my driveway with the battery I ordered was amazing, knowledgeable and friendly. Frankly, exactly what you want and need for customer service! I definitely will order again from 1-800-battery. Fair prices and knowledgeable..”

Helpful Report

Posted 3 months ago

“I wish I could give 0 stars. I requested a car battery replacement because my car had a dead battery, leaving me unable to properly close the window. I placed the request yesterday morning at 8:00 and waited the entire day with no updates. The website didn’t provide any status, the chat had no responses, and customer service couldn’t even locate the mechanic. By 6:00 PM, the service was completely canceled, and I’m still waiting for a refund to my credit card. Meanwhile, my car is sitting in the driveway covered in plastic during a snowstorm in Maryland. I will never use this service again and wouldn’t recommend it to anyone.”

Helpful Report

Posted 3 months ago

“Pleased, delightful service, five stars.”

Helpful Report

Posted 3 months ago

“Efficient and Joe kept in constant communication.”

Helpful Report

Posted 3 months ago

“nd careful around car--did a very good job”

Helpful Report

Posted 3 months ago

“I didn’t have to go to an auto shop to get my battery replaced. I went online, booked, and they came within the time window they were supposed to. It took them just a few minutes, and the work was done. 1-800-Battery—great service! Thank you”

Helpful Report

Posted 3 months ago

“Everything was fine and fast!”

Helpful Report

Posted 3 months ago

“1 800 Battery arrived on time, as promised, and installed the new battery quickly.”

Helpful Report

Posted 3 months ago

“Very efficient process. Very helpful to have the battery delivered and installed.”

Helpful Report

Posted 3 months ago

“Oh my gosh 1-800-Battery is amazing!!! I'm happy to say it's the real deal...I placed an order on there website and within 3 hours Jason came out to our home and installed a new battery in our 2019 Volks Wagon Beatle :) I also called there customer service department with a question and actually got to speak with a real person who was incredibly kind and polite.”

Helpful Report

Posted 3 months ago

“Great company. Second battery I had installed. Had a little issue and they resolved it instantly. Great customer service.”

Helpful Report

Posted 3 months ago

“Very good service. The man who installed my battery did an excellent job and was very professional.”

Helpful Report

Posted 3 months ago

“What a fantastic service. Kevin H the tech who came out was fantastic and installed my new battery in under 10 min!! Prices were only slightly above the cost of buying a battery and installing myself. Telling everyone about this company.”

Helpful Report

Posted 3 months ago

“Once the guy showed up a day after this was scheduled, he did a good job. I am not pleased that he showed up the day before but never knocked on my door, and went away.”

Helpful Report

Posted 3 months ago

“Received service promptly. The service agent was very courteous and we were comfortable with the knowledge he had to get out battery installed in a professional manner.”

Helpful Report

Posted 3 months ago

“I ended up waiting two days for the delivery of my battery. Stuck at home, couldn't go anywhere. First they told me that they couldn't find a driver. Then they told me that the battery wasn't in stock. My wife orders from DoorDash all the time, and has for the past couple of years. They have never had a problem finding a driver to bring our food. Feels like someone lied to me.”

Helpful Report

Posted 3 months ago

“We were so pleased with the exceptional service we received. It was so very helpful to have someone come to replace our car battery at our home. The technician was so pleasant and professional and did an excellent job. Also, the short period of time we had to wait for service was terrific--(one hour) and he was here to our aid! So happy with our first 1 800 Battery service!!!”

Helpful Report

Posted 3 months ago

“I was notified an hour in advance of technician's arrand liked very much that I could track his progress to my home. When he came, he quickly replaced my battery. What more could I ask.”

Helpful Report

Posted 3 months ago

1-800-Battery is rated 4.3 based on 5,333 reviews