1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,985 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,985 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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“Service was very good from start to finish. Mechanic was great pointed out an issue w the car that could have caused the battery to drain. Much appreciated!”

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Posted 2 months ago

“Dead battery in my car. Went online found 1800 battery. Sounded great. I provided all info. Made an appointment for 9am folowimg mourng. At 1130 no word. I called and was told they don't service my area. If that was the case why confirm appointment and accept payment? I warn everyone to stay away”

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Posted 2 months ago

“I was very pleased with the ease of the process. Very stressful when your car battery just dies but 1-800-Battery made it easy. Kept updating the status of my order and Walter the technician was wonderful. Friendly, knowledgeable and efficient and I didn't have to leave home.”

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Posted 2 months ago

“Service was great, fast once he arrived the installer was friendly, knowledgeable and worked fast. Only complaint is I had an 8-10 arrival window and he arrived around 11:30 which messed with my workday. Having it done at home was to avoid disrupting my workday.”

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Posted 2 months ago

“Excellent service and will use again”

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Posted 2 months ago

“Not intirely impressed with results as it turns out service tech didnt know were battery was in my BMW and wasnt entirely sure about battery programming. Now I have to go and get battery programed at dealership wich I should have just went to in first place and paid dealership pricing.”

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Posted 2 months ago

“Great service. On time, friendly competent.”

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Posted 2 months ago

“Very informative about process of buying and installing my car battery. The installer arrived on time and everything was done correctly. I am going to tell my family and friends about this service. Thanks”

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Posted 2 months ago

“5 out of 5 stars. Daryl, the installer, was on time; courteous; and professional. Status updates were great, I knew exactly what was happening throughout the process.”

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Posted 2 months ago

“Fast and professional, I would use them again”

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Posted 2 months ago

“I would first like to start out by saying i will not be using this again and even though other companies might be a little bit more expensive, it will be worth it. I placed a battery same day install super early and got a confirmation text. Then hours and hours passed by and nothing. I waited calling and texting this company all day and still nothing. No update, no contact back. Absolutely ridiculous. They took my 300 almost 400 dollars and nothing had happened. I regret not looking at the yelp reviews sooner. On their website they have good reviews up but as soon as you look at yelp reviews i see that others had the same problem as me. I will be calling back tommorrow to see what i can do or if i can get my money back. It has just been a big waste of time and my money. Honestly thought this would be better.”

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Posted 2 months ago

“Fast response a few hours and the battery arrived and was installed quickly I didn't have to leave home. How great is that Thanks”

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Posted 2 months ago

“It's been two days and still never received my battery”

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Posted 2 months ago

“The price was reasonable. The installer was friendly and efficient on a day with heat index of 114. He made me feel like my satisfaction was important to him. Notification about when and who was going to show up was excellent. I am a very happy customer.”

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Posted 2 months ago

“There were 3 issues in fulfillment of the order. 1) delay in order fulfillment Online order page said battery will be delivered within 2 hours but the order fulfillment company sent technician only on next day (they said online doesnt reflect the technician availability. If so, then you should get the online order system fixed to set the right expectation). 2) wrong part was installed. While ordering, I paid for Diehard Gold battery but they have installed Exide battery. I called it out, told technician, call center, their manager but it was not remedied. I had to accept the part sent to my house otherwise they asked me to pay 100$ for technician dispatch. 3) No response to customer complaints. There is a cost difference of 100$ between sold and installed parts and i asked for the refund. But the company hasn't even acknowledge my request and there is no response from the company so far.”

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Posted 2 months ago

“It took a little while for the gentleman installing my battery to find the proper battery, but he did. He was very professional and installed the battery in no time at all. Good job.”

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Posted 2 months ago

“Quick and easy. Tech very thorogh”

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Posted 2 months ago

“It was one of the easiest experiences to get my Mom's BMW battery replaced. Her car was dead at 10am and by 3pm she had a new battery replaced in the convenience of my garage. The BP Motor Car Program sent a local contact to jumpstart and he recommended 1 800 battery. It turned an unexpected unknown car nightmare to an easy fix. Thank you,”

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Posted 2 months ago

“Very quick appointment schedule, installer arrived on time, was nice and professional and quickly installed the battery. A+”

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Posted 2 months ago

“Amazing, fast , easy. I couldn't have been happier”

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Posted 2 months ago

1-800-Battery is rated 4.3 based on 4,985 reviews