1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,109 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,109 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was to have service between 3and 5 pm on Nov.10th I got a call from 1800battery at 3:13 telling that my service would be two hours late meaning 5and 7pm I called many times between 7:30 and9:00pm no answer just put on hold I tried the text I tried the chat I left my number for a call back all to no avail it's now 8:49 on nov.11 and I'm on hold and i'm still waiting for my Battery”

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Posted 2 years ago

“I received poor customer service nor did I receive the product I purchased. I will never use this company again nor will I refer business to my friends and family. You guys have to do better”

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Posted 2 years ago

“Fast professional service”

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Posted 2 years ago

“Excellent service. The service tech was punctual and when he arrived was super friendly. Service was very fast. WIll highly recommend!”

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Posted 2 years ago

“I called and they came and installed new battery. The guy had to jump it to get the car to start. He said just drive it around for a while and it will be fine. It started twice then it needed jumped. We took it to our local service center and he checked everything else since it was a new battery. Finally he took out Battery and put one of his in and it worked fine. He said it was a bad battery. So I called 1800 Battery and explained and they said since he took it out it voided the warranty. I said he had to, to see if it was the battery. They didn't care. I told them I could give them back their battery and they could check that it was bad. Very unhelpful. So I spent almost 300.00 for a bad battery. I would not recommend.”

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Posted 2 years ago

“great service on and quick on the install got me rolling again would use again and will recommend”

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Posted 2 years ago

“I was very happy with the fast response to replace my battery. The tech was very friendly and knowledgeable. I will recommend your service to friends and family.”

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Posted 2 years ago

“Jose was absolutely amazing. He made sure to walk me through everything with my battery change and things to keep an eye on in the future. Super nice and showed up very quickly.”

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Posted 2 years ago

“Outstanding. I went online in the AM and in the PM I was all set.”

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Posted 2 years ago

“George was very friendly and efficient. He arrived as scheduled and got the new battery installed quickly. He's a good communicator and a pleasure to work with.”

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Posted 2 years ago

“I scheduled an appointment with 1-800-Battery and the technician arrived on time. He worked quickly and had my car up and running in no time. I would definitely use 1-800-Battery again.”

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Posted 2 years ago

“Would be a higher review but they didn’t arrive until 5 hours after the appointment window with no communication or updates on where they were or why it was so late. But once the tech did come he was able to test and confirm my battery was bad, he replaced it and had the car running again in 20 mins.”

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Posted 2 years ago

“Luis was quick, friendly, and very helpful”

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Posted 2 years ago

“A great experience. The price was fair. The battery price was almost the same as what i could get at a store. The service person was very helpful and nice.”

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Posted 2 years ago

“I wasn't sure if this site would deliver, but they did! I booked a same day appointment, and while my technician appeared at the very end of my window, he still appeared. It took him about 20 minutes to change my car battery and then I was back on the road. Overall, great service for what I needed.”

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Posted 2 years ago

“Do not become a victim like I did. I was willing to go with this company because they advertised they have a die hard battery replacement for $355. For the price, since they come to you, I felt OK with. But, when my car stalled a little when I started it, I checked it and saw they gave me another brand of battery and not the one advertised. Customer Service stated they can give any brand as long as it's compatible. The brand they gave me costs $109...I could have bought that myself and paid someone way less to install. Smh, they take advantage of their customers and that's very unethical and unprofessional.”

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Posted 2 years ago

“Great service, Jose was wonderful and knowledgeable. 5 stars”

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Posted 2 years ago

“The company is awesome. They show up in all kinds of situations and buildings. I happen to live in an apartment building with locked doors. When Kamill tried to call (three times) my phone kept identifying his call as spam. I never picked up. He called the company and they let me know that he was outside. I was impressed. He could have left with all the proof in the world that he had been there, but he chose to stay. Once he got started, I did not have to babysit, he knew what he was doing. I tried to start the process myself, (how hard could it be to change a battery?) but wherever I called or went to, I was told that this particular battery should be replaced by the dealer. I resigned myself to this, to plan another day in a busy schedule to get this done. As I sat down at my computer to look for a dealership near me, I came across 1-800-Battery and I thought, "let's give it shot". Well to make a long story short, the rest is history. For a few pennies more, they took the hassle out of trying to locate a battery for this car and saved me considerably less than what the dealership wanted! If you are looking for a battery for your car...do yourself a favor, and give this company a call!”

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Posted 2 years ago

“The technician was very helpful and very pleasant”

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Posted 2 years ago

“I gave two stars because the service arrived several hours late. The ETA would be useful if used honestly. The service provider only did the minimum and rushed me. I paid well over $300 for a battery that I'm not familiar with. I got no paper work, guarantee or anything else. I'm not very pleased with this serivce.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,109 reviews