1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,106 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,106 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They didn't show up now after two days but charged me for $350!!! Unable to get ahold of anyone on their phone after waiting over an our. NOW I have no battery, installation and have to go through the bank to report FRAUD and SCAM.”

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Posted 2 years ago

“Tech arrived when agreed upon, was quick, efficient and had me running rapidly. Would recommend to anyone who needs mobile battery service.”

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Posted 2 years ago

“Great service but installed a interstate battery instead of diehard gold that was paid for.”

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Posted 2 years ago

“Fast and helpful. Worked great.”

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Posted 2 years ago

“Service man was quick, efficient, polite! I highly recommend this service”

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Posted 2 years ago

“Service never confirmed the order, got crickets and no answer on their phone. Emailed the cancellation and then the next message was it was delivered and completed. Called again and no answer. This is a scam. Charged my card 354.00 and received nothing. AVOID at any and all costs!!!!!!!!”

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Posted 2 years ago

“Service did not come as pro. Had to get another provider.”

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Posted 2 years ago

“Nice guy and all but i think he forgot to tighten down my wiper blades. both are stripped out now and need replaced. Other then that i appreciate the service.”

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Posted 2 years ago

“Walter was amazing, and so very helpful. He answered all my questions. I was worried at first about someone coming to my home, but he was very nice and super professional.”

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Posted 2 years ago

“I used the web site; ordered and paid fir a replacement battery to be installed. The confirmation message said 2 hours and 2 minutes. After an hour past that delivery time I tried to call and was in Hold fie 30 minutes, no response after the phone prompts. Given that this was the day after Christmas, I thought perhaps they were closed like many other businesses. But nothing on their web site or phone system to tell that. 6 hours after the due time, the technician, Tyeesha Holt, arrived. She said she came in on her off day to help. She was quick, efficient and friendly. 15 minutes after her arrival the new battery was installed, checked and operating. Net, she dramatically improved my opinion of the company. They do need to improve their phone prompts and web page info when they will be closed. Thank you Tyeesha!”

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Posted 2 years ago

“Didn't receive any updates from you. I had to call for updates (but, it was Xmas Eve). Hector was amazing. I didn't need a battery, but he did his best to figure things out. I would use your service again.”

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Posted 2 years ago

“I read either super good or terrible reviews online about 1-800 batteries, but I still want to give it the benefit of the doubt. I live in New England and my experience with them was excellent! The technician was on time and with the exact battery I ordered. The entire process took about 10 mins, at my driveway, and on the same day. I also asked the technician about the bad reviews online and he said it happened mostly in the south or west coast, where they may have fewer providers with a longer distance to cover. If you live in the East coast, I strongly recommend you to give it a try.”

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Posted 2 years ago

“Service was prompt and efficient, and Hector was a pleasure to work with. Recommend this service highly!”

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Posted 2 years ago

“Fast, friendly and informative”

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Posted 2 years ago

“We ordered a battery on December 23 during a severe cold spell. Our order said the battery would be installed in 1 hour and 10 minutes. After waiting for several hours, we tried to contact the company and after waiting for roughly an hour, we were told it would be installed later in the day. It was not delivered later in the day and then were told it would be delivered between 10:00 and 11:00 the next day. It was delivered after 11:00 with a different battery than was shown but was installed by a very nice technician and very quickly.”

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Posted 2 years ago

“I got charged and didn't get the battery”

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Posted 2 years ago

“Tech did not install new battery when I paid $400 for a new one to be installed. When I asked if he needed to register the battery with my cars computer (i have a 2008 bmw) he basically ran away. Now my car won’t start and is flashing the low battery signal. Meaning the battery installed is no good or the tech did not install it correctly. and nobody from customer service has gotten back to me over 3 days and counting. Would under no circumstances use this service again or recommend it. Website is extremely deceiving. Happy holidays.”

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Posted 2 years ago

“Great help at a time of need!”

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Posted 2 years ago

“Installer was a real pro!”

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Posted 2 years ago

“Great service very quick and easy!!!”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,106 reviews