1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,968 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,968 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These people are terrible. Soid a me a lemon battery and said they couldn't get back to me for 3days.. I will never do business with them again and wouldn't recommend to my enemy!”

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Posted 2 years ago

“Great service! Quick and easy to schedule.”

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Posted 2 years ago

“Tech was great once she arrived, but it was 4 hours past initial quote time”

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Posted 2 years ago

“Lifesaver. Made a stressful situation a lot less stressful”

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Posted 2 years ago

“Very professional, Excellent service.”

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Posted 2 years ago

“Great service, friendly and fast. Or technician Paul was amazing and super friendly! Thanks and great job 1 800-Battery!”

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Posted 2 years ago

“Dishonest, misleading, severe lack of communication. Expected by 5:30 (3+ hours after set up, no where close to the advertised average time). Got message it would be moved to 9-10 am next day. 9:45, I called, they said they’d be 45 minutes. 90 minutes later called and they had no idea when tech would arrive. Had to cancel, as well as cancelling an event I was supposed to attend with my daughter. Very bitter about what 800 BATTERY cost me.”

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Posted 2 years ago

“Virgil Stevens: This company engages in "bait and switch" trade practices. They charged me for Die Hard Gold battery, but have installed instead a much cheaper Exide one. The Technician was very late and very rude. He refused to properly mark the date of installation so that I cannot use the warrantee. When I have refused to sign he simply faked my signature. WORST SERVICE EVER. STAY AWAY FROM THIS COMPANY.”

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Posted 2 years ago

“Awesome service.. Perfect solution for a dead battery in my garage!”

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Posted 2 years ago

“Sheldon kept me informed about his arrival. He arrived early and completed the job within 20 minutes. He was professional and respectful. THANK YOU SO MUCH Sheldon!!!”

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Posted 2 years ago

“Very very easy and smooth. Would recommend to anyone.”

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Posted 2 years ago

“Great service. Was able to get my battery installed earlier than I thought they could.”

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Posted 2 years ago

“Terrible terrible terrible company, service, and customer service. Not BBB accredited! Technician was 2 hours late with a 1997 battery. My car is a 2021. Technician tried to put the 1997 battery in my car. It didn’t fit. Technician went to autozone for a battery and returned without one. I was given a new quote for a 2017 battery for $350 Said they would order one and come back the next day. Again my car is a 2021 Toyota Corolla, why they quoted me for a 2017 with a technician on site I can’t explain. I no longer felt the company was professional. That was like mistake number 5 and they were charging me more money for the so called correct 2017 battery which obviously wouldn’t a right battery for a 2021 Corolla. So I opted to get a refund. They Charged me $100 for cancellation. The manager over the phone blamed the whole thing on me saying it’s my fault somehow. Mind boggling I know.I have the manager Jacob recorded on video saying very rude disrespectful unprofessional things also. If anyone wants the video I’ll post it to YouTube. Company still hasn’t refunded my $275”

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Posted 2 years ago

“This is a great service for anyone with a shot battery without having to deal with all the hassle. The people were on time, efficient, and courteous. I would not hesitate to use this again!”

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Posted 2 years ago

“1-800 Battery as a service was great and made easy. Also, Jose was a great guy & family man. AAA dropped the ball and 1-800 Battery was there to say "No Problem" we have your battery and installation even on a Sunday!”

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Posted 2 years ago

“Timothy arrived promptly- within the texted arrival time. He was professional, knowledgeable & personable. Installed new battery in record time. Overall, a positive experience--no complaints.”

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Posted 2 years ago

“Immediate, great service. Chuck was sp pleasant and professional!”

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Posted 2 years ago

“Replacement in a little under 3 hours on a Sunday at my work. Well worth the price for the convenience.”

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Posted 2 years ago

“Placed an order at 8:30 paid for the battery. Waited all morning for them to show up to arrive in their window time which is 12 to 2. They called me at 12:55 saying they couldn’t find a technician to come out and fix my car. I would not use them ever again!”

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Posted 2 years ago

“Don’t use this company ordered on 3/27/2022 said it would be from 8 to 10 am on the 28th it’s now 12:46 and still no service called said had only one tech for all of the area and they would come sometime later today I cancelled and requested refund will see what happens paid in full on the 27th thank god I used a credit card.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 4,968 reviews