1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,938 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,938 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and fast service!”

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Posted 1 year ago

“GREAT SERVICE! ON TIME AND VERY EFFICIENT IN GETTING THE BATTERY REPLACED. WILL DEFINITELY USE AGAI N”

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Posted 1 year ago

“The service window was 9-11 am. The guy showed up around 2:30 pm. They kept in contact with me but his ETA kept moving up by an hour at a time. He did a good job. I just wish they were more accurate with their service window. I had to cancel work meetings because I was waiting.”

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Posted 1 year ago

“I've used them twice. Fast and easy.”

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Posted 1 year ago

“Excellent same day service”

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Posted 1 year ago

“Amazing! Tech was there in”

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Posted 1 year ago

“ok here is my purchase in a nutshell. They did nothing they said they would do. The installer was 4 hours late and he brought his very young daughter with him who was the one who installed my battery. A child installed my battery. They did not test my old battery or the new one. I paid over $300. for this terrible service. i have put in for a refund but so far they have ignored me on there chat site. I will be taking them to court if i don't get a refund. DO NOT USE THIS SERVICE.”

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Posted 1 year ago

“Response was quick, technician was friendly, and service was completed in a timely fashion. I will definitely use again when it's time to replace my car battery.”

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Posted 1 year ago

“Good work and fast and helpful”

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Posted 1 year ago

“I ordered a battery for delivery/installation on Thursday night for a 9am delivery/installation the following morning. I needed an AC Delco AGM battery for my 2018 BMW 530i x-Drive. I received the exact battery I ordered. My technician, a young man by the name of Chris, provided exemplary service from start to finish. I found Chris to be extremely prompt, knowledgeable, courteous and efficient. I would absolutely use this service again and highly recommend. A+++”

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Posted 1 year ago

“Ended up waiting an hour and a half after scheduled time. Was told verbally twice and through website that tech was going to be on time. Tech made another stop and then got lost after online verification of arrival time.”

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Posted 1 year ago

“Fast and efficient!”

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Posted 1 year ago

“Terrible customer service. I set up an appointment for a 10am-12pm window. At 11 I chatted with someone on their website to check in, since I couldn't view my order status myself because the forgot password link does not work. I was then told that a technician now wouldn't be able to come till after 3 and they were checking to see if they could find a different tech. At 2 I reached back out again to see if they had any luck and their response was "I'll reach out to the tech". I was under the impression they were already doing that. We then settled on them coming out after 5 pm. No call no show all night. We called the next morning and their response was they could not get ahold of the tech so they don't know when he will be out. Absolutely terrible communication. We canceled immediately. Very unprofessional company in my opinion. Would not recommend.”

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Posted 1 year ago

“The guy who installed it was very pleasant. Thanks.”

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Posted 1 year ago

“Brought the wrong battery. Had to come back hours later. Broke car computer system on install.”

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Posted 1 year ago

“Service was great and fast!”

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Posted 1 year ago

“very good concept saves valuable time they need to work on scheduling since they were two hours late”

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Posted 1 year ago

“Showed up in about an hour, had a new battery and was in my way. Fast and easy!”

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Posted 1 year ago

“All the service tec did was curse and use foul language as he installed battery the most unprofessional thing I have ever witnessed Would never use them again”

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Posted 1 year ago

“Little on the high price but it compensates with timely, covinient and professional staff.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 4,938 reviews