1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,952 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,952 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good service, response time, and price. Lacking in customer service from online chat.”

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Posted 2 years ago

“I spoke with Al initially. He was helpful. An appointment was set up for 10:00 - 11:00 the next morning. The install tech said he was running late and would make it as soon as possible.. After some time I called and he said he has been dispatched to other appointments "the other appointments have been waiting" . He advised me to go home and wait for his call. I received a call to meet him "he was on his way". When he showed up, he presented two batteries that were too small to effectively start the diesel. He insisted these batteries were "ok". I know the correct battery and this was not it. He called in his manager told him to install the incorrect battery. Wasted day. I checked in with Al, he said a refund would be processed. As of now I have not received a refund.”

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Posted 2 years ago

“Great Job! Albert Daniels saved the day!!!”

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Posted 2 years ago

“I waited close to 10 hours. Once the tech should up he was excellent. He had traveled over 50 miles to get to my rural address”

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Posted 2 years ago

“It took 5 hours for the installer to show up. I selected As soon as Possible option,”

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Posted 2 years ago

“My 1.5-year-old battery died on a very hot day here in Texas and would not hold a charge. I originally purchased the battery from 1-800-battery and they immediately sent out a tech who verified the battery was defective and replaced it under warranty. Since I couldn't drive the car to them, coming to me was a life saver. The service and new battery were under warranty and free of charge. Also, let me mention that the technician was very professional and competent.”

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Posted 2 years ago

“Very efficient operation!! You guys were professional, knowledgeable, convenient and very pleasant to deal with”

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Posted 2 years ago

“I was very happy with the service. I did not have time to go out and buy a car battery and install it myself, so having someone bring me one and install it was a God send.”

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Posted 2 years ago

“The best part of this service is that I have been able to get someone to come to Me with a new battery same day. However, their toll free number is never in working order so it’s hard to get ahold of anyone. Use the chat feature.”

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Posted 2 years ago

“Prompt, Professional and Courteous. A highly needed quality service and smart business practice. Highly recommend!”

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Posted 2 years ago

“10/10 would recommend, great service. Also great customer service 👍🏼”

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Posted 2 years ago

“Fixed my problem fast”

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Posted 2 years ago

“I give it a 4 star only because the company lags on communication. Tech rep that arrived was great. On time and professional. I understand that right now companies are having labor issues however once a service tech is assigned they should immediately contact the customer to create direct dialogue. It would make life a lot easier.”

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Posted 2 years ago

“1-800-battery promised an 8 AM to 10 AM window. It’s 10:35 AM now and their installer has yet to arrive. Annoying”

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Posted 2 years ago

“I was charged twice on my credit card. Contact me please. 614-353-7393”

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Posted 2 years ago

“Great response tech came out within 2 hours changed the battery. Very polite and efficient. I would recommend.”

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Posted 2 years ago

“The service was absolutely wonderful they were here before they estimated time was & technician was very polite & knowledgeable.Thank you i would highly recommend this company.”

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Posted 2 years ago

“The sales process was excellent until I had placed the order. Delivery and installation could definitely have been better. The tech arrived almost two hours behind schedule with no notification of the delay until I reached out to 1-800-BATTERY.”

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Posted 2 years ago

“Arrived on-time and fixed the problem. My daughter said the tech knew his stuff and everything worked out very well. Would recommend.”

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Posted 2 years ago

“Very easy to set up appointments and the service was prompt and professional. My SUV has the battery under the passenger seat and it was no problem, well worth the price and didn't have to worry about disposal. Great being able to track the Tech on their way, so no waiting around wondering.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 4,952 reviews