1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,055 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,055 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made an appointment online and the technician was at the house two hours later! Took just about 20 minutes and we were up and running! Excellent experience.”

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Posted 4 months ago

“I was happy with the experience overall. It's more expensive than buying a car battery myself and installing it, but you pay for convenience, right? The technician was great - polite, friendly and efficient. The only thing that could be better is if they would state timing expectations more clearly when ordering. I placed my order on Saturday night and had to text on Sunday morning to find out status. Site says 2 hour turnaround time is typical, but that's if you order within normal business hours. There wasn't anything that I recall that explained that up front. If I had known the earliest I would see a status change on my order was the following morning due to an after-hours order, I would have been all good. I would still recommend them. I may have saved more than they charged by avoiding a tow to a shop.”

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Posted 4 months ago

“Very quick, very efficient, and Sheldon was very kind. Would love to never have my battery die ever again, but if it does, this would be my go to experience!”

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Posted 4 months ago

“Frank Acosta was very friendly and even waited while I was running late. Perfect service.”

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Posted 4 months ago

“This worked great! Car battery died when car was at home in the driveway (and was initially resuscitated by AAA but it died again). 1-800-Battery was a super easy/great solution because I didn't need to tow my car anywhere to get it fixed. Just added the right battery to cart (easy to do on the website because you just enter what kind of car) and then scheduled a time for someone to come replace the battery and take the old one away. Worked perfectly and technician was quick and helpful. Thank you!”

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Posted 4 months ago

“Ordered battery and did not show for appointment, made another for later in the day, no show agian. Next day they were late over an hour, when "technician" arrived he had no idea how to replace a BMW battery, mangled a bracket and pulled wires to get in in. Car is at BMW being repaired. Very bad experience.”

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Posted 4 months ago

“Very easy to work with and James, my technician was outstanding and helpful.”

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Posted 4 months ago

“My second time and both times were great experience”

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Posted 4 months ago

“I have to say, it was not what I expected, however I was more than satisfied even 2.5 hours after my appointment. I was notified of numerous delays, given a discount and the technician was absolutely wonderful. I would call again because of the interactions with customer chat, personal call and the servicing technician.”

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Posted 4 months ago

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Posted 4 months ago

“Brandon was courteous and professional. He had the new battery installed in no time. Thank you so much!”

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Posted 4 months ago

“Tech was awesome arrived right on time. My car is a difficult install and he made it look easy”

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Posted 4 months ago

“Installer was on time, very proffessional, and completed the battery changeout on a timely basis.”

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Posted 4 months ago

“Great service and good installer!”

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Posted 4 months ago

“Didn’t live up to expectations!”

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Posted 4 months ago

“The tech was over 24 hours late from what I was originally quoted by their site. No one called me to let me know they would be late, I had to reach out to them and ask where the tech was only to be told they would not arrive until the following day. This forced me to use vacation time from work as I was left stranded unexpectedly. The next day the tech was an hour late past the install window I was given, at which point I did not believe they would be coming at all so I pulled my battery on my own using the wrong tools I had available and planned to walk it several miles to an auto store. Tech arrived right as I was getting ready to leave. He did not have the same battery that I ordered but he at least did install it. 1800Battery offered me a discount for all the trouble, but then refused to discount me more than $10. A complete joke, I would only recommend them to my enemies.”

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Posted 4 months ago

“Wow so fast and efficient. Thank you. Got the same day replacement”

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Posted 4 months ago

“I almost never say this but I was completely satisfied with your service. Everyone was knowledgeable, dependable, and friendly!! I had a new battery delivered and installed in my dead car in a VERY short amount if time saving me considerable time and energy. The customer service rep even knew that I had initially ordered the wrong battery and helped me correct that!! Thank you all for a great experience!!”

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Posted 4 months ago

“This service was flawless! Car battery was dead, easily ordered one on the site, scheduled install appointment for the next day. Installer, Jameela, showed up on time and was friendly and efficient. I highly recommend!”

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Posted 4 months ago

“Very Satisfied with their service. Highly recommended.”

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Posted 4 months ago

1-800-Battery is rated 4.3 based on 5,055 reviews