1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,942 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,942 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still haven’t heard back from any voicemail, chat,’or email. Attempted to cancel order several times with no luck. Absolutely terrible. Do not use this service.”

Helpful Report

Posted 1 year ago

“HORRIBLE. Order was placed yesterday. Email received with an ETA of 9 AM today. No updates, no calls. Called the call center waited an hr and a half and the call was never answered. Had chosen text option and received a text asking how they can assist and answered. And continued to text for a complete hour even while on hold. Nothing. I am disputing this charge with my CC company as I have called another that ANSWERED and were QUICK to respond. They are either closed or understaffed. If they are closed or have operational hours other than 24hrs, they need to announce that on their recorded line. The call center needs to prepare and staff for high volume call days such as winter storms, and other possible events that would drive higher calls. Which obviously they did not do. The texting software platform probably needs a FULL overhaul too.”

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Posted 1 year ago

“I ordered an onsite battery replacement and then found a substantially cheaper ($150 less) option. I tried to cancel by chatting, texting, and calling and received NO RESPONSE. Nothing. Their customer service is atrocious and they are excessively overpriced. Don't bother.”

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Posted 1 year ago

“5 stars. on time, well prepared and did a fantastic job. I highly recommend your service.”

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Posted 1 year ago

“There was a complete breakdown in communication my experience. The window in which the battery was to be replaced was 2-4. Around 4 I started calling. Left a message, texted and waiting for over 20 minutes on hold. Never heard a word. Finally at 6 I heard from the contractor. Waited all day and finally got a new battery after 7:00. Communication with the customer is important.”

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Posted 1 year ago

“Fraud. Ordered battery and received conformation. date comes and no further communications after multiple attempts with their chat (waited 10 hours no response) email no response facebook and twitter no responses, no communication what so ever of cancelation or communication of reschedule but have a tech show up during my sleeping hours without agreement or confirmation and get charged again another $100 for services that were never received love all the fake reviews on your pages though”

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Posted 1 year ago

“Total rip off scam. Signed up for battery and install and paid. Install and delivery was said to be 2 hours and 2 minutes. Waited for 3 plus hours, and they were a no show. Nobody to call at the company to check with. Then got an email stating the order was complete. Ended up getting a battery and installing myself. No way to communicate with anybody or anyway to get money back. Will dispute with CC co.”

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Posted 1 year ago

“Awsome company tech was a professional excellent customer service great experience for me. Thankyou”

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Posted 1 year ago

“Great service and great technician”

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Posted 1 year ago

“Had to call and get an update on the est....overall a great experience and my technician was great.”

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Posted 1 year ago

“Efficient when the Technician made it to the site at the end of the day. Louis was very personable.”

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Posted 1 year ago

“Very good service! Thank you 1-800-Battery!”

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Posted 1 year ago

“They didn't show up now after two days but charged me for $350!!! Unable to get ahold of anyone on their phone after waiting over an our. NOW I have no battery, installation and have to go through the bank to report FRAUD and SCAM.”

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Posted 1 year ago

“Tech arrived when agreed upon, was quick, efficient and had me running rapidly. Would recommend to anyone who needs mobile battery service.”

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Posted 1 year ago

“Great service but installed a interstate battery instead of diehard gold that was paid for.”

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Posted 1 year ago

“Fast and helpful. Worked great.”

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Posted 1 year ago

“Service man was quick, efficient, polite! I highly recommend this service”

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Posted 1 year ago

“Service never confirmed the order, got crickets and no answer on their phone. Emailed the cancellation and then the next message was it was delivered and completed. Called again and no answer. This is a scam. Charged my card 354.00 and received nothing. AVOID at any and all costs!!!!!!!!”

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Posted 1 year ago

“Service did not come as pro. Had to get another provider.”

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Posted 1 year ago

“Nice guy and all but i think he forgot to tighten down my wiper blades. both are stripped out now and need replaced. Other then that i appreciate the service.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 4,942 reviews