1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,942 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,942 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst service and communication EVER. Unresponsive and uncommunicative. Tech, Charles, was excellent and knowledgable”

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Posted 1 year ago

“Good service, very good compsny”

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Posted 1 year ago

“Great company, great technician great job. 6 stars”

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Posted 1 year ago

“I was completely satisfied with the person doing the service and the response of customer service when I called. When I ordered a battery I ordered a Die Hard Gold. What was installed was an Exide of no particular quality, so it felt like I didn’t get what was agreed upon and the value was not there. I would be happy to hear from the company about this switch”

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Posted 1 year ago

“The technician, Adam Balenovic, was fantastic. But the communication on the timing was lacking. Someone was supposed to be here in 2 hours and didn't come for 8 hours, which was totally fine... I would have just liked to be informed.”

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Posted 1 year ago

“My technician (Craig Za) was extremely helpful, friendly, and polite. It's never fun to need a new battery unexpectedly but he made it as painless and quick as humanly possible.”

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Posted 1 year ago

“The person that came out to service my Caddy did a very good job. He was on time and installed the new battery very well. Thanks Jay Dorsey”

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Posted 1 year ago

“They were very prompt, professional, and did an excellent job quickly!!! Much appreciated”

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Posted 1 year ago

“This was my first time using this service and it was excellent. The technician was friendly and professional. I would recommend this to anyone. I was glad to have found this searching online. I was looking to do this myself and came upon this website. Highly recommended.”

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Posted 1 year ago

“Battery ordered for what appeared to be a valid delivery time on 12/23. No contact from 1-800-Battery at all. Contacted them on 12/24 when it was -20 and they scheduled a delivery without checking with me first. Technician brought incorrect battery and was seemingly unfamiliar with and did not have the proper tools to work on my vehicle. I would avoid 1-800-Battery at all cost; amateur, unprofessional and clearly poorly managed.”

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Posted 1 year ago

“Eldreek Whitaker#3 Installed battery very professional and knowledgeable. He did an excellent job! Would definitely use this service again! Saved me a lot of time. Thank you and Have a Great Day!”

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Posted 1 year ago

“The ease of getting this done was fantastic. Especially since I have a Chrysler 200 with the battery only accessible thru the wheel well. My driver/mechanic was very nice and did a great job. I would recommend this to anyone who needs a battery replaced on a newer, more difficult to access car.”

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Posted 1 year ago

“Waited all day, $345 , got a representative was told If the installer picked up. I'm disabled, a car is very important. Waiting still...”

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Posted 1 year ago

“Wrong, lower-priced battery delivered and installed that what I ordered and paid for, which six days later was already a dead battery. NO responses from 1-800-Battery phone, email or chat, so left with a dead car and nearly $400 spent. What a ripoff. I should have called the Auto Club.”

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Posted 1 year ago

“Your tech- Kamall was simply outstanding. The rare combination of professional & considerate & showed up to talk me through the replacement giving me confidence in not only your service but the safety of my car. You’re lucky to have him on your team”

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Posted 1 year ago

“Well, the mobile service was prompt. After a half an hour, I realized nobody was going to answer me in chat. Maybe because it is kind of an end of year holiday week. I went ahead and purchased anyway. Recently having had heart surgery, it was a sinking feeling to realize my car battery was dead. It lasted 3+ years. Back when cars were less attached to electrical and related systems, a battery would last 5 or 6 years. I am happy with the DieHard battery I purchased thru 1800battery.com. It is supposed to work great for the next 36 months. With the new battery, the car seems "perkier" in general when driving. Also, whoever dispatched my job did great, and the installer was prompt and professional. I liked him.I might have saved a few bucks by doing it myself if my health was better at present. It was very much worth it to have someone come out. I am very appreciative. Would I do business with these folks again? You bet. I also give 5-stars to customer service/dispatch who helped me and emailed me with updates. The lack of chat response, even after a half hour, was not as pleasing. Overall, the entire experience ended with excellent results. Great job. I rate 1-800 Battery a 5 out of 5.”

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Posted 1 year ago

“Right on time and super fast! I very friendly. tried contacting the actual store and no one replied tho.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“By far the worst customer service I’ve ever experienced impossible to get ahold of anyone and it took 3 days before they installed my battery. You have to call and wait on hold for minimum of 40 minutes live chat and messaging doesn’t work no one responds. I will never use them again”

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Posted 1 year ago

“Very good quality of battery plus on time service.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 4,942 reviews