1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,286 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,286 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was easy to schedule and excellent customer service!”

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Posted 1 day ago

“They were here quickly”

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Posted 4 days ago

“The tech who installed my battery called to see if I wanted the work done earlier - which I did - and arrived as promised and fully prepared to do the installation quickly - less than 30 minutes - and professionally. Along the way he educated me on a couple of key points - like where the battery actually is! I have had this car 12 years and always thought it was up from! Not so.”

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Posted 5 days ago

“I would definitely recommend. They were timely and professional.”

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Posted 6 days ago

“When you send your child off to college and something goes wrong, you feel helpless. My daughter’s car was in need of a new battery and hers was so bad, she couldn’t drive to get a new one installed. I found this company online and was so happy to get this scheduled and completed. The only complaint I have was the misleading prices. I had picked a battery online and paid for it. I called before I clicked submit on my purchase to ensure I was doing it correctly and ensure the timeline fit my daughter’s schedule. After submitting payment, I received a call back stating I did not pay for install which was double my initial payment. I felt stuck and made the additional payment they requested. Once billing was taken care of, everything went smoothly. Jake was out delivery and installation specialist and he was kind, knowledgeable, and friendly to my daughter. I stayed on the phone with my daughter to ensure her safety, and Jake was professional who quickly got the job done! I would recommend him to anyone. I would tell all to watch closely to what they are paying for so they aren’t surprised when additional payment was necessary. Jake was fantastic and made up for the billing error!”

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Posted 1 week ago

“Had a very good experience, the technician who came out to replace my battery was so sufficient ,kind and explained a lot to me about the process , his name is Damon Gilliland .The people who answered the phones and scheduled my appointment were also nice , I recommend 1800 Battery and will definitely refer other people like me to them. Who have health issues and hard to travel it was worth the money and the phone call”

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Posted 1 week ago

“The technician was knowledgeable and quick. I was ready to go in just a few minutes.”

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Posted 1 week ago

“Service was good, the technician who changed my battery was knowledgeable. The company could be better at communicating ETA of service and the e-commerce side could have been a bit swifter.”

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Posted 1 week ago

“It was amaizing servise, The situation was really stressful whe I realized that my van can. not be started because of dead battery, all resalved as soon as I contacted Battery.com. Issue resalved within one hour.”

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Posted 1 week ago

“Having my car battery replaced by Battery.com was a very pleasant, easy experience! I made an appointment on a Sunday evening, and they were here at 10:am Monday morning to deliver and install my new battery. John was very nice and extremely helpful, and the battery was replaced sooo quickly! I would highly recommend Battery.com for car battery replacement!”

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Posted 1 week ago

“The service I received was better than expected. Customer service was proactive and helped me avoid ordering the incorrect item and kept me informed along the way. Corey who installed my battery was friendly, professional and knowledgeable. My only complaint is that I can’t use this service for all of my car repair needs.”

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Posted 1 week ago

“Installer was excellent and a great worker. He did everthing and was polite.”

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Posted 1 week ago

“fast, reliable, very professional and friendly service”

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Posted 2 weeks ago

“Professional and fabulous customer service.”

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Posted 2 weeks ago

“My installer, Rob, had my battery swapped out in about 15 minutes after arrival. He was very friendly and we had some good interaction while he was working. I was very happy to have a running car again.”

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Posted 2 weeks ago

“It was a great experience...the gentleman who came to help was professional and took no time at all to replace my battery.. Thank you so much!”

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Posted 2 weeks ago

“Prompt and efficient service.”

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Posted 2 weeks ago

“Quick and professional, I would use them again.”

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Posted 2 weeks ago

“Simple and straightforward. Just as advertised.”

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Posted 2 weeks ago

“Great!!! Unreal Experience.”

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Posted 2 weeks ago

1-800-Battery is rated 4.3 based on 5,286 reviews