“I was responsible for clearing out my parents home of 65 years. I called 1 800 Junk and could not be more satisfied with their service. They were professional, polite, and efficient. I ended up needing an additional truck which they were able to accommodate so that I didn't have to book another date.
They even went the extra mile to call in two other workers to assist in removing a very heavy organ that was left in the house. I had this very cluttered home completely emptied in 6 hours. Excellent service!
Kathie, Stoney Creek”
“I was incredibly happy with the customer service provided by 1-800-GOT-JUNK. From start to finish, the communication was excellent—they kept me informed through text messages, and I even received a courtesy phone call from the driver when they were on their way. Mr. Jon Garcia and Mr. Ray Chavira were the drivers who arrived, and they were both exceptionally pleasant, professional, and respectful. They greeted me with a firm handshake, clearly discussed pricing before starting the job, and made sure I didn’t have any questions before they began. Once the work was done, they even asked if I needed assistance with anything else before they left. I was thoroughly pleased with the entire experience and will highly recommend 1-800-GOT-JUNK to anyone looking for top-notch customer service and a job well done.”
“I was very pleased with the job they did. They were right on time. They were very cordial and professional. They listened to and answered all of my questions and determined a very reasonable price. They worked hard and very quickly. I would definitely recommend this company to anyone looking for a reputable company that followed through with all of their claims and promises.”
“The gentlemen who picked up my stuff were fantastic. However, the cost was outrageous. I had all my stuff moved out to the garage so I could not send them away. 725.00 to haul away less then a room of furniture. They go by how much of the truck is filled. The truck is pretty small so it does not take much to fill it. Also, the do not stack things in a space saving manner. They also do not tell you there is a 75.00 per man/per hour charge on top to the other price. They were done in under 30 minutes and still got charged 150.00. Wish I had done more research. I could have rented a Uhaul for 50.00. Live and Learn”
“Arrived promptly, employees had a very friendly and helpful attitude.
Made everything disappear by pointing, just like the commercial.
Great experience and shout out to the two guys that came!”
“BestWay has been my garbage carrier for 19 years.They refused to pick up an old upright freezer at all
and wanted $135 to pick up a pallet, bed frame and 2 wooden doors. 1800GOTJUNK was here within
45 minutes of my call and was happy to take EVERYTHING. I am a 79 year old widow with arthritis
everywhere and could not drive a truck to a transfer point and pay $30 after the refrigerant had been
drained.”
“The drivers were very courteous and friendly. I received a call with the approximate arrival time. They arrived right when they said they would. They showed me the chart and explain how the cost was determined. They removed the sofa very quickly.”
“Michael and Trent were wonderful in picking up all my furniture and the price was much lower than I expected thank you got junk for a great transaction.....”
“The team showed up on time and helped clear out my entire side yard full of a broken down shed. The team even went above and beyond to help me remove some banned material in order to get rid of everything I needed.”
“Outstanding service. Made my furniture removal a pleasant experience. 2 very nice young men did the job. They are truly an asset to your organization.”
“Very easy to schedule a time for you to come and pick up my pieces ,price was within my budget and when your employees arrived they were professional and explained the cost before they started .
Your employees did a very good job of getting my pieces out and packed in the truck !!”
