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1-800-GOT-JUNK? Reviews

4.9 Rating 2,302 Reviews
99 %
of reviewers recommend 1-800-GOT-JUNK?
Read 1-800-GOT-JUNK? Reviews
Anonymous
Anonymous  // 01/01/2019
Employees were very nice. They took away what needed to be taken. Pricing was a bit expensive
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Posted 9 months ago
I had some construction material that the contractor didn't dispose of. I was glad to get rid of it. I thought the cost was excessive for a pile that was nomare than 2ft. by 4ft. However, I was impressed by the your employees. They were very knd and helpful.
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Posted 10 months ago
The gentlemen who came and hauled my junk away were a 5 out of 5. They were professional, courteous and kept me updated all day with the time they would be arriving. I did not give this company a 5 out of 5 because they are so pricey. Unbelievably pricey. I will not use them again.
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Posted 10 months ago
Le prix un peu élevé mais vous nous donnez quand même le choix d'accepter ou de refuser. Les 2 gars étaient gentils, patients et polis, et naturellement très efficaces. Merci
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Posted 11 months ago
Le prix un peu élevé mais vous nous donnez quand même le choix d'accepter ou de refuser. Les 2 gars étaient gentils, patients et polis, et naturellement très efficaces. Merci
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Posted 11 months ago
Everything was great, very professional movers/haulers. The only glitch was they were over an hour past my appointment window. But they did a great job, explained the process and pricing thoroughly upfront and even went to get a second truck and finished everything despite the fact it was after 7pm when they were done. One thing I learned is that they use as much as possible for donations so that made me feel better about getting rid of so much - it wouldn’t all end up in a landfill. Would recommend this service!
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Posted 11 months ago
The guys who came in the truck were great. They did their sales pitch well and we declined gracefully. Your website seems somewhat misleading. The 'link' for payment methods is not a link at all. I asked for a quote and got 'starts at $49'. I properly filled in all the info about my couch and it was interpreted incorrectly. Which would have cost me more money. Barkatt, the customer service rep in Ontario, tried hard to evade my questions and upsell me. However, he was really sweet but seemed to be under lots of pressure. It took 14 minutes on the phone to get an actual quote and to learn payment methods. The getting out of my house part was great. I filmed it for posterity. Overall I can give you a 7 on a 1-10 scale.
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Posted 11 months ago
Mike, Andrew, & Cisco ----the Best team for customer care & concern!
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Posted 1 year ago
I think your service is very expensive and probably will look elsewhere if I need this type of service in the future. The workers, Jonathan and Micah were wonderful.
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Posted 1 year ago
I felt that the price of picking up my mattress was a little deceptive. At first he quoted me a price of$150 but when I questioned that price he then he took the price 120.
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Posted 1 year ago
The service was good, Rex was very professional but I wish you told people prices before they come to your house, if I knew in advance what the price would be I would have never booked my service.
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Posted 1 year ago
Excellent communication and customer service. It was more expensive than I had anticipated, but overall it was a positive experience.
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Posted 1 year ago
The entire process was well done, we had an upright piano, no one told me there would be an up charge for this. I also recommend for customers to break up bulk items as the truck is loaded to top and then once full they can’t take bags or smaller items. Though my space is still not completely junk free, I’ve learned how this service works for the future.
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Posted 1 year ago
The guys were great. Professional, friendly, and efficient. The original customer service rep told me a price that was $1500 less than the total. Beware. They suck you in and then blow you away with the final price.
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Posted 1 year ago
Guys delivering were wonderful. Friendly, efficient, contientious and informative. I was glad to hear that our used sofas that weren't good enough to donate to a thrift shop, but too good to throw out, might be given to a family in need. The reason I gave a 4 star rating is the price for this service is very high and I wasn't given a quote ahead of time. I gasped.
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Posted 1 year ago
The order representative was helpful. The crew called a couple days early to let me know they had a spot freed up which unfortunately I was unable to accept, but the fact they asked was nice. The 2-man crew who showed up were great too. I left them a review on Podium. They were cool, and got it done fast.
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Posted 1 year ago
The guys were great and got everything on the truck. The thing that surprised me was the cost. I thought that it was very expensive.
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Posted 1 year ago
Calling ahead was great. Prompt and reasonable service
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Posted 1 year ago
Disposal fees were a surprise when bill presented. Other than that everything was fine.
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Posted 1 year ago
Efficient and personable! I recommend them without hesitation!
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Posted 1 year ago
1-800-GOT-JUNK? is rated 4.9 based on 2,302 reviews