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1-800-GOT-JUNK? Reviews

4.9 Rating 3,438 Reviews
98 %
of reviewers recommend 1-800-GOT-JUNK?
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Anonymous
Anonymous  // 01/01/2019
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Absolutely amazing! I could not say enough nice things about Kemar and Quinn, the two gentlemen that came out and cleared our storage unit. Under very stressful circumstances, my friend and I needed a large storage unit cleaned out by the end of the day. I was able to call 1-800-GOT-JUNK? Have someone meet us there, give an estimate and then start working on the spot when I approved. These two men moved beds, couches, 3 mini-fridges, 2 a/c units, table and chair sets, 30+ boxes of items and so much more. The whole time they kept a great attitude that made us happy we called. It was amazing to see them finish the job under 3 hours, and they even left during that time to switch trucks! 10/10 service, will recommend in the future!
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Posted 3 months ago
John and Thrish were polite and efficent, did a great job
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Posted 3 months ago
The team who came to my house worked fast and hard, and hauled off a lot of debris from house remodelling. They did a great job! However they need help, this stuff is too heavy to have to throw up into a high truck, they need to have a pneumatic lift on the back of the truck. Your staff is risking their health for the company, and deserve help to be able to work better1
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Posted 3 months ago
Smooth transition and the crew stayed professional and I will recommend them to family and friends.
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Posted 3 months ago
Great communication up to the day of pick up. Friendly movers who were punctual and efficient. Would use them again.
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Posted 3 months ago
Was very impressed with them. From the first phone call setting the pickup date, through completion of service, I was kept well-informed of next steps, when they would happen, and the pricing. The 2 crew members, Dae (sp?) and Ronnie, were exceptionally courteous, efficient, and easy to work with. If I need junk removal again in the future, I would definitely call this company first.
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Posted 3 months ago
The two young men that worked were amazing!!! They worked very hard the entire day!!!
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Posted 3 months ago
Great price. A very quick and efficient service. Would use again. And the person who did the pickup was really very friendly and professional.
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Posted 3 months ago
Un service hors pair: personnel courtois, efficace et humain. Je recommande fortement
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Posted 3 months ago
Did a great job hauling away what was needed
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Posted 3 months ago
I noticed one of your ads periodically. Then, due to a digital adapter failure I had to get rid of an old analog TV and VCR/DVD player. I contacted your company and it was smooth sailing thereafter. Trevor called 1/2 hour beforhand, then Ryan and his cohort arrived. The cost to remove my goods was reasonable & I was happy that the electronics were going to a charitable institution. I paid on the spot and would recommend 1-800-GOT-JUNK to anyone in need of the same service.
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Posted 3 months ago
Scheduling the pickup online was easy and intuitive; the two gentlemen who picked up my stuff were efficient, very courteous, explained the pricing clearly. Points to them also for being able to find me; my apartment complex can be very confusing.
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Posted 3 months ago
Looks like they move above and beyond just removing the large items but cleaned everything so my realtor just had to walk in and do an Open House!
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Posted 3 months ago
Frtom Cynthia on the phone to the two haulers who came to my apartment, doing business was simple, clean and satisfying. The price was reasonable. I would use 1 800 Got Junk again. Barbara
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Posted 3 months ago
For my Los Gatos, Ca, pickup on July 22, 2025, my 1-800-GOT-JUNK? pickup was incredible. I was able to reach a real human the day before the pick up after conveniently scheduling a pick up time quickly online. The nice person on the phone answered my few questions right away, and I felt confident with the upcoming procedure. Today, June 22, I had a 2 hour window of time (8-10 a.m.), received a call to notify me that Gerardo and Zach were on the way to my home. They arrived on time, gave me an official quotation, listened as I reminded them that I was also requesting to have a different sofa moved into the place of the removed sofa. Before my two hour window had passed, they had removed the old sofa, moved a different sofa into the place, charged me, and left. Zach and Gerardo were nice, friendly, and helpful. It was an unbelievably smooth operation, and I will not hesitate to recommend them to others or to call them in the future. Kathy
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Posted 3 months ago
They arrived on time and quickly moved my items out of my house onto the truck. Very satisfied!! Thanks.
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Posted 3 months ago
the 2 men that came to my home were great very polite and was happy about the same day they removed my furniture
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Posted 3 months ago
Roger and Thomas did a great job for us. I support them.
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Posted 3 months ago
These guys are wonderful!! They came the same day I called them. My only complaint was it was a little costly.
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Posted 3 months ago
I am over 80 and had no way of removing a few things from my apartment. I phoned them on Monday and they were there Tuesday morning and removed the furniture.
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Posted 3 months ago
1-800-GOT-JUNK? is rated 4.9 based on 3,438 reviews