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1-800-GOT-JUNK? Reviews

4.9 Rating 3,628 Reviews
100 %
of reviewers recommend 1-800-GOT-JUNK?
Read 1-800-GOT-JUNK? Reviews
Anonymous
Anonymous  // 01/01/2019
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Chris and James did a great job hauling away my upright piano! Thanks!
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Posted 2 weeks ago
Carlos and Aidan were professional and courteous throughout. They completed a residential clean out in a timely manner and under physically challenging conditions.
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Posted 2 weeks ago
Camden and Tyler were personable, professional and informative. Job well done!
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Posted 2 weeks ago
The price seemed pretty high. That said, my experience with Luke and Samson couldnt have been better. Polite, efficient, and going above and beyond to be helpful. They are great ambassadors for your company.
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Posted 2 weeks ago
Will and Elias were fantastic. Very professional, friendly, prompt, and efficient. Highly recommend.
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Posted 2 weeks ago
Done fast, great job- thanks so much Herson!
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Posted 3 weeks ago
Donte and Roger are positive, efficient and hard working! They communicated well at each step of the way, got done quickly and had a great sense of humor and tenacity. I was pleasantly surprised to get service the same day we requested it! Highly recommend!
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Posted 3 weeks ago
By far BEST Customer Service and Expectation EVER!
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Posted 3 weeks ago
These hardworking guys..Jose Caballero and Jose Herrara..couldn’t have been nicer or more professional! I couldn’t believe how quickly they were able to carefully and quietly haul my heavy junk away. Awesome service and great first experience with GOT/JUNK. Will definitely be using again! Thanks again guys!
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Posted 3 weeks ago
Josh was amazing. Came same day, gave me a very reasonable estimate and got the job done quickly. He and his partner were extremely professional and super friendly. It would have taken my husband and I a couple days to get done what they knocked out in a couple hours.
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Posted 3 weeks ago
Great team - courteous, helpful, professional! On-time. Have used twice! Good, clear pricing.
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Posted 3 weeks ago
The guys were on time and polite. They got the furniture out quickly. They were friendly, smiling, happy to help.
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Posted 3 weeks ago
Your team is a World Class operation. They arrived promptly and went right to work. They both were very courteous and professional.
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Posted 3 weeks ago
The guys did a great job. Completed the job quickly and were very frendly too. I'd use them again.
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Posted 3 weeks ago
The pricing structure is not customer friendly in my opinion. You can’t get a price or an estimate. They crew must arrive, assess what you are trying to get rid of, and then they give you a speech about how they structure the pricing tier. They talk about how much space your items are going to take up and how they price the space. They mention labor and then give you a price. I had a small full size fridge, a recliner, and a book shelf. These items were in my garage and they pulled up right outside of my garage. They loaded the items in a few minutes. They charged me $453, which I thought was ridiculous. You have the option to decline the price and it says that it is no charge to you if you elect to not use them. I don’t know how that negotiation would have went. I needed the items gone due to time crunch on getting out of my sold house, but I thought the business model outs the client in a very awkward situation. If I would have been quoted this price on online, I would have shopped around. The crew was nice and professional. Shop around, they are pricey.
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Posted 3 weeks ago
Very professional. Jaylen Brockjohnson and Liah Joslyn came in, introduced themselves to me and assessed what needed to be disposed of. They explained the process to me and respected my household. Would ask for them next time I need them.
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Posted 3 weeks ago
The gentlemen were professional, courteous , kind, efficient….. DEFINITELY recommend them!!!!
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Posted 3 weeks ago
Very professional & polite. Couldn't have more pleased. My only question: We were told we could get a donation receipt because, our " junk" was very nice furniture. Thanks. Sharon Manskar
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Posted 3 weeks ago
We really appreciated the same day service. Ernesto and Marquez were absolutely the best! Friendly, knowledgeable and a pleasure to deal with from start to finish.
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Posted 3 weeks ago
Robert and Silas were very professional and 2 hard working guys. They were quick and cleaned up after themselves. I plan on using yall again soon and would want these guys to come back . THEY HAVE VERY GOOD WORK ETHIC AND POSITIVE ATTITUDES!!! Thanks again
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Posted 3 weeks ago
1-800-GOT-JUNK? is rated 4.9 based on 3,628 reviews