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1-800-GOT-JUNK? Reviews

4.9 Rating 3,406 Reviews
98 %
of reviewers recommend 1-800-GOT-JUNK?
Read 1-800-GOT-JUNK? Reviews
Anonymous
Anonymous  // 01/01/2019
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Looks like they move above and beyond just removing the large items but cleaned everything so my realtor just had to walk in and do an Open House!
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Posted 2 months ago
Frtom Cynthia on the phone to the two haulers who came to my apartment, doing business was simple, clean and satisfying. The price was reasonable. I would use 1 800 Got Junk again. Barbara
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Posted 2 months ago
For my Los Gatos, Ca, pickup on July 22, 2025, my 1-800-GOT-JUNK? pickup was incredible. I was able to reach a real human the day before the pick up after conveniently scheduling a pick up time quickly online. The nice person on the phone answered my few questions right away, and I felt confident with the upcoming procedure. Today, June 22, I had a 2 hour window of time (8-10 a.m.), received a call to notify me that Gerardo and Zach were on the way to my home. They arrived on time, gave me an official quotation, listened as I reminded them that I was also requesting to have a different sofa moved into the place of the removed sofa. Before my two hour window had passed, they had removed the old sofa, moved a different sofa into the place, charged me, and left. Zach and Gerardo were nice, friendly, and helpful. It was an unbelievably smooth operation, and I will not hesitate to recommend them to others or to call them in the future. Kathy
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Posted 2 months ago
They arrived on time and quickly moved my items out of my house onto the truck. Very satisfied!! Thanks.
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Posted 2 months ago
the 2 men that came to my home were great very polite and was happy about the same day they removed my furniture
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Posted 2 months ago
Roger and Thomas did a great job for us. I support them.
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Posted 2 months ago
These guys are wonderful!! They came the same day I called them. My only complaint was it was a little costly.
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Posted 2 months ago
I am over 80 and had no way of removing a few things from my apartment. I phoned them on Monday and they were there Tuesday morning and removed the furniture.
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Posted 2 months ago
My experience with 1-800-GOT-JUNK was excellent. It was very easy to schedule my appointment online. The communication through out the entire experience was very helpful. The gentlemen that came to remove the junk were very friendly, helpful and professional. Joe was the contact person on the job and he is excellent. The other guy on the job was so nice and courteous. I really appreciate their kindness, professionalism and their hard work. I will definitely call 1-800-GOT-JUNK again!
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Posted 2 months ago
Very impressed with your workers. Handled our "junk" gently and took it to your charity connection.
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Posted 2 months ago
Outstanding, friendly professional service. Very efficient and charge is what I expected.
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Posted 2 months ago
Service rapide, les 2 employés sont venus rapidement dans un délai d’environ 2 heures, et répartis avec les objets dans les 15 minutes, je recommande cette compagnie!
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Posted 2 months ago
The 4 young men were friendly, pleasant to talk to, caring and accommodating. They Worked quickly and took much care in their job. We appreciated their efforts as they worked hard to ensure everything was done properly. Thank you.
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Posted 2 months ago
The team that helped me was good and fast. The only thing I would change about Got Junk is to provide more transparency in pricing. I understand that the price may vary by region, but there should be guidelines regarding what we can expect for certain weights, volumes, type of work, etc. I still can't decide if I got a great deal, a fair price, or if I was overcharged
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Posted 2 months ago
Excellent service! They were extremely proactive with communication, and the two workers who showed up were friendly, efficient, transparent, and professional. I will absolutely use them again in the future and would recommend them to anyone in need of similar services.
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Posted 2 months ago
Highly competent, articulate and personable employees did a great job removing my junk. All was taken and cleanup occurred with all messes eliminated. Highly pleased with this whole process!!!!!
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Posted 2 months ago
A little pricey, and after considering the difference between me completing the clean up myself or them, renting and handling the cost, logistics of delivery, and pickup of a dumpster, I got over the cost. The crew worked hard and got the job done in a day.
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Posted 2 months ago
Vey efficient and friendly
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Posted 2 months ago
great team
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Posted 2 months ago
Thanks. Great job.
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Posted 2 months ago
1-800-GOT-JUNK? is rated 4.9 based on 3,406 reviews