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1st CENTRAL Reviews

4.0 Rating 5,230 Reviews
75 %
of reviewers recommend 1st CENTRAL
4.0
Based on 5,230 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read 1st CENTRAL Reviews
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Phone:

0333 043 2066

Email:

marketing@1stcentral.co.uk

Location:

Capital House, Perrymount Road, Haywards Heath
RH16 3SY

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1st CENTRAL 1 star review on 8th January 2025
Anonymous
1st CENTRAL 1 star review on 8th January 2025
Anonymous
1st CENTRAL 1 star review on 22nd August 2024
Mehrdad
1st CENTRAL 1 star review on 21st August 2024
Valeria
1st CENTRAL 1 star review on 21st August 2024
Valeria
1st CENTRAL 1 star review on 21st August 2024
Valeria
1st CENTRAL 1 star review on 9th May 2024
Marcus Wickwar
5
Anonymous
Anonymous  // 01/01/2019
DIfficult to get excited at this stage as my policy is yet to start. But the price was the best for the level of cover I desired and when I had to query a section of the application process the person I spoke to gained the information I needed to proceed and was friendly and helpful. One thing. You could clarify the "credit check" section, that it is a soft search and not a full search, which could affect our credit ratings over the next few months.
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Posted 7 years ago
Straight forward and easy set up
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Posted 7 years ago
Price and ease
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Posted 7 years ago
I called up to amend my registration number, as the last two characters were incorrect. Considering I only had the insurance for four days, I was amazed with the rude and abrupt worker on the phone who was demanding £30 to amend my policy. Not only was this a mistake by your company, I was clearly advised by a polite employee a few days early that we could amend our registration number for free during the 14 days as I was hoping to transfer our private plate onto the car when the details were up to date. His manner was disgusting, and for the sake of £30, I decided to cancel my policy and over something so pathetic. Regardless of how much cheaper you quote me in the future, I will spend my money elsewhere.
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Posted 7 years ago
Lowest price quoted for my renewal
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Posted 7 years ago
It was straight forward signing in to review, however every time I logged off before payment, I couldn't retrieve the previous quote.
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Posted 7 years ago
Simplicity
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Posted 7 years ago
An affordable and competitive cover price. Pleasing and straight forward.
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Posted 7 years ago
Insured my car no problems the only tjimg I don't like is a £50 administration charge each time
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Posted 7 years ago
1ST Central has offered me the best Car Insurance quote. It was nice and easy to deal with 1ST Central. All has been done online. Certificate of Motor Insurance has been emailed me straightaway, very satisfied.
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Posted 7 years ago
Great price, not had to make a claim as yet
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Posted 7 years ago
Very easy to buy the policy and good communication
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Posted 7 years ago
Kept my jnsurance low enough to keep my car on the road
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Posted 7 years ago
Easy to use web site
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Posted 7 years ago
They made me a good offer when nobody did. Respect.
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Posted 7 years ago
Hi to all, I do not know what's happened next,but at this moment I'm happy with 1st Central.Easy way to apply for car insurance on line.Its save time,phone calls.And offer price it is quite good. Thank you
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Posted 7 years ago
WARNING DO NOT GO WITH THIS COMPANY Had to make alteration to car insurance policy (change of address). Usual monthly insurance was £40 monthly, to make this change I am now being charge £250 (excess including £20 admin fee), then £180 a month thereafter. Absolute daylight robbery! Will now change insurers, however have to pay £50 admin fee and no claims will be gone for the year. But, better that then paying these extortionate prices. Absolutely fuming!!! .
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Posted 7 years ago
Worst customer service non responsive. Hidden cost of admin fees. Spend a little more and go somewhere reputable
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Posted 7 years ago
Not entirely happy we have not received a hard copy of the policy and Certificate yet.
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Posted 7 years ago
Speed and efficiency of the application and acceptance process
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Posted 7 years ago
1st CENTRAL is rated 4.0 based on 5,230 reviews