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1StopBedrooms Reviews

4.9 Rating 4,638 Reviews
99 %
of reviewers recommend 1StopBedrooms
4.9
Based on 4,638 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1StopBedrooms Reviews
1StopBedrooms 5 star review on 19th November 2024
Lisa
1StopBedrooms 5 star review on 4th November 2024
Angela
1StopBedrooms 5 star review on 4th November 2024
Jelena
1StopBedrooms 5 star review on 30th September 2024
Amy
1StopBedrooms 5 star review on 27th September 2024
Hector
1StopBedrooms 5 star review on 24th September 2024
Candace
1StopBedrooms 5 star review on 12th September 2024
Nydia
396
Anonymous
Anonymous  // 01/01/2019
I received excellent customer service over the phone. I placed my order for my Dining Room Table on Thanksgiving Day! I can't wait to receive it!
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Posted 11 months ago
What a pleasure speaking with Kobe, so professional so helpful. Guide me through the whole transaction,explaining every detail about the merchandise. I will definitely be calling back for my third purchase from your company. The king size bed we bought last year is absolutely stunning. We get so many compliments and love it!!!
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Posted 11 months ago
Kobe was an outstanding representative and is a true asset to your company. He was kind patient and extremely helpful. He should be highly commended.
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Posted 11 months ago
Morris assisted me and he went beyond my expectations and I felt valued. Because of his kindness I will shop again.
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Posted 11 months ago
Great customer service! I will be a long time customer! I’m excited for my furniture to arrive!
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Posted 11 months ago
Excellent help gentleman was great unlike my first experience on the phone
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Posted 11 months ago
Easy ordering and friendly, helpful associates!
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Posted 11 months ago
Great service
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Posted 11 months ago
I had a few questions that he was patient answering (little nervous buying furniture sight unseen for an Air bnb). Really excited and hope it comes soon!
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Posted 11 months ago
Raymond took my order and was extremely helpful. Arranged in home delivery and was courteous and professional. Could not have been happier with how I was treated. Price was amazing. All in all a very positive experience.
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Posted 11 months ago
Customer service over the phone was wonderful
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Posted 11 months ago
I haven't gotten my furniture yet ,so there's not much to say. To early to tell.
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Posted 11 months ago
Kobi was very helpful and patient!!!
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Posted 11 months ago
Needed to verify my address. Process was simple and CS person was friendly.
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Posted 11 months ago
I’d give a 5 but haven’t received furniture but I’d rate customer service as a 5 at this moment.
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Posted 11 months ago
Coby was very knowledgeable and made me feel confident that I made a quality purchase
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Posted 11 months ago
Charlie was great - he was very kind and patient - spending a lot of time ensuring that I had the proper configuration for my sectional and answered all my questions and concerns.
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Posted 11 months ago
Excellent customer service
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Posted 11 months ago
I wanted to buy a particular coffee table to go with my new console, so I searched the internet for the best deal. The table is made by a popular company so it was offered by many sellers. I perused them all. When I landed on 1stopbedrooms I noticed that they offered free delivery along with a very competitive price. I placed the order and very quickly received a confirmation in my email. This was followed up with a phone call to verify my shipping information and an update on when I might expect delivery. I haven't received my table yet, but I do expect it in 2-3 weeks. All other sellers were 6-12 weeks out with an average of $240 delivery fee. If I end up having a problem with this company, I will revise my review, but in the meantime, I've been very pleased with the service.
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Posted 11 months ago
Polite and helpful!!
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Posted 11 months ago
1StopBedrooms is rated 4.9 based on 4,638 reviews