“No problem paying a premium for a Saturday call out, however been ripped off? Boiler is 13 months old. Annual service last Monday. The engineer was here for 25 minutes. Cost? £350. He drained a pipe! Avoid these folks.”
“I had a leaky inlet on my toilet. I was told about the £49 call out charge on the phone but not the £320 charged for half an hour labour. Please avoid this company at all costs. Absolute rip off!”
“I had a leaky inlet on my toilet. I was told about the £49 call out charge on the phone but not the £320 charged for half an hour labour. Please avoid this company at all costs. Absolute rip off!”
“Avoid this company they scam u, the guy asked for £280 for screwing something and screwing it back avoid the company. The 5 star review are scams they made it themself.”
“Doesn’t deserve one star, cost my elderly mother 360 to flip a switch, unbelievable rip off- do not use, no paperwork or invoice , will be contacting the company to complain.”
“Had top make an emergency call out on the weekend. After a few hours delay an engineer did eventually come out. He did a bodge job of a repair that 10 days later, we're getting fixed again... And only £500 for the privilege. Got no paperwork or invoice from the company so we've got no recourse... Lesson learned. WE WILL NEVER USE THESE COWBOYS AGAIN!”
“Shouldn’t even get a 1 star, was told they’d be here in an hour, rang after two hours to be told the engineer had been delayed, I explained I needed a rough time as I was freezing and needed to get sorted or I would have to cancel to be told the engineer would ring in a couple of minutes to organise, no phone call after an hour, I rang back to be fobbed off with the same answer, I again stated if they didn’t ring I would be cancelling! Another half hour so rang up to cancel and they asked for my 16 digit number? I said I didn’t have a number (thinking she meant an order number) to be told ‘no, your debit card number for the call out fee’ 🤦🏻♀️ I said but nobody’s came out and the woman (with a bizarre fake American accent) said ‘well the debt agency will get in touch’ and put the phone down! 😳 By this time is was 4 o clock! Absolutely disgraceful service! Can’t speak for the engineers but the people you call are a bunch of liars! Be aware!”
“My boiler was not working so I called this company. The engineer came out for about 20 mins and just replugged the fuse which was loose. No materials were used and I was charged £349 for an engineer to plug a loose fuse back. £300 for labour charge and £49 for call out.
When I asked why so much, the customer service lady got really aggressive. Very unprofessional. Won't be using this company again and won't be recommending anyone to this company. If anyone use this company please ask how much labour charge is before using them”
“Great service! The plumber arrived right on time, was professional and got the job done fast. They explained the issues thoroughly and made sure I understood everything. Hig”
“We had excellent service from 247 Emergency Services. They left us feeling safer in our own home, and completely satisfied!!! We will definitely recommend them to our friends and family.”
