“I bought for over 500€ on their website (2GM3548798183) and they never delivered the package.
They provided me with a DPD tracking number which is still "awaiting shipper's package" and they haven't replied to me for 15 days despite my reminders.
To be avoided!”
Hello Anonymous,
We thank you for your sharing and are sorry that this situation is tarnished our relationship of trust.
Indeed, your first package has undergone an anomaly in terms of delivery, which is not recurring.
We have returned another package to you not to penalize yourself.
You have received it very well. However, we want to apologize for embarrassment.
We hope to have the opportunity to prove that this experience is not the image of our service.
See you soon!
