“I purchased a Christmas gift in mid-November with the ship date for the item being listed as December 6 (it was weeks later, but there was still plenty of time for the gift to arrive). Then the ship date shifted to December 20 (likely not getting it by Chrstimas), then to January 3 (forget about it being a Christmas gift). As an insult to the injury, I received an email from the company's founder praising the company and being proud that *all* purchases above $50 ship for free. My purchase was above $50, but I still had to pay shipping. Clearly that statement was not true. At that time I wished I could cancel the order and get the item from another store (which would arrive in time and be cheaper).
Lukily, the item did ship before Christmas and I was able to gift it as planned.”
“Our order arrived fast and ahead of schedule. The rug we bought is exactly as we expected from the internet pictures, we like the color and thickness. Time will tell how it wears.”
“The end table was easy to order. The customer service was top notch when I had a question about the delivery. The product arrived unscathed. I would definately order from 2 Modern again.”
“I had hoped for color glasses and that is what I ordered. One box had a few colors in it the other box was all grey and black. If we hadn't needed to use them I woudl have sent them back for replacements. They also quoted me a weeks shipping time. It was almost 3. I would still like to have more colored glasses and when I get the time perhaps I will try again.”
“I placed my order on 12/1. It was supposed to ship by 12/6. On 12/12 I contacted 2Modern. Next thing I receive is a shipping confirmation (label was created 12/12). No explanation/no apology for what appears to have been a lost or mislaid order. Very disappointing.”
“Excellent experience! I was kept informed about my order kn a regular basis. It was a custom order that I knew up front would take time to be delivered and I'm impressed with 2moderns communication along the way. Shipment arrived in perfect condition and earlier than expected.”
“We ordered 2 sets of wine glasses but were only shipped one set. We provided pictures of the packaging and what we received and were told a second set would be shipped. We called again and were told the glasses still had not shipped but would be sent. We paid for the glasses over a month ago and still don’t have them. Less than ideal shopping experience.”
