“Great experience. It was a second purchase of a somewhat heavy and extensive item. Was delivered in a timely manner and great condition. Delivery team even assembled it.”
“Floor lamp design is elegant and minimalist . Love how lamp functions. A solid and beautiful lamp. Very expensive. I’d purchase again if affordability is not a big issue, will be looking for discounts, sales
I’m super happy with my new lamp though- was definitely worth the $
Thank you!
Ana”
“I waited all summer for the 2 lounge chairs, only to find out they are not at all what I expected and then I find out they are non-returnable. I actually thought they were the retro loungers from the 1970’s where the straps were soft plastic because the description did say they were plastic. I didn’t realize the entire chair was made of hard ugly plastic. They are truly hideous.”
Hi Kate,
We apologize for your experience with your order and thank you for taking the time to share your feedback. A team member from Customer Support will reach out to you to see how we can help.
Best regards,
2Modern
Hi Margaret,
We apologize for the order delay and thank you for taking the time to share your experience with us. We will keep you updated on the status of your order, and you will receive a shipping confirmation email with tracking details once it has shipped. If you have any questions please contact our Customer Support team by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com.
Best regards,
2Modern
“Marvelous, well-curated selection of products, and top-notch assistance with placing what turned out to be a custom order, to achieve our vision. Many thanks for making this much easier than we'd hoped for!”
“2 Modern delivered the box after a wait that wasn't too long. It also let me know several times during the wait how the order stood. The box itself is functional and attractive.”
“Can't wait to receive our salt and pepper grinders...style looks awesome...however, was disappointed that the ridiculously long discount code did not apply to my on sale purchase...why does it have to be so loooooooooooooooooog?”
“Table arrived and was delivered ina a box at the front door. I’m fine with that for delivery but I don’t know why I had to sit home for a 2 hour window for them to just drop it off.
Needed to return bc table was not as described or shown online (divots in the top) and was told it would be a return shipping charge along w initial charge since it was sent free?! And a restock fee.
I got the shipping charge waived bc I drove it to the RESALE shop they send it to. But I had to pay several hundred dollars in return fees for a damaged table.”
Hi Christine,
We apologize for your experience with your order and thank you for taking the time to share your feedback. A team member from Customer Support will reach out to you to see how we can help.
Best Regards,
2Modern
“Pros: nice & big for a laptop, the lift mechanism is very sturdy, stylish
Cons: just 1, it has rubber "feet" which if sitting on wood floor helps for it not to topple over, I've got it on a rug, I practically have to lift it to move it, which means take off the laptop, then move it. Can't just lift everything otherwise the top starts lifting up. Can I remove those rubber feet, I didn't see any countersunk screws, I'm assuming it's being held by glue.”
“They have a good selection of items and I like the suggestions they give when you scroll down. By the way , it would be nice if you could improve how you save your favorites. I tried before, but it seems you can save them as long as you are not logged in. Once you log in, you lose all the items you selected as favorites. If this is not right, could you show me how to do it please?
Thanks”
“The product I ordered was delivered with what I considered a fabrication flaw. 2Mondern would not accept a return or replacement and was very poor at coorisponding with me. I felt your servcies was below expectaions and not equal to groups that sell similar products.”
Hi George,
We apologize for your experience with your order and thank you for taking the time to share your feedback. We looked into your order and saw that your return request has been processed and an email with the return instructions has been sent to you at the email address on the order. If there is anything we can help with, please contact our Customer Support team by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com.
Best regards,
2Modern
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