“Lead time was very long, and while the vacuum jug is certainly stylish, we were surprised to find that the outer surface is made of plastic and not aluminum or steel as was specifically indicated in the product description (‘why we love it: Stainless steel design…”). So, in terms of value for money and lead time … kinda disappointing”
Hi Alissa,
We apologize for your experience with your order and thank you for taking the time to share your feedback. A team member from Customer Support will reach out to you to see how we can help.
Best regards,
2Modern
Hi JR Dzine,
Consistency in providing exceptional modern product and unparalleled service is what defines us. Thank you for recognizing our dedication to excellence.
Best regards,
2Modern
Hi Kelly,
A curated entryway sets the tone for your entire home. We are thrilled this lighting selection brought the perfect ambiance to your space.
Best regards,
2Modern
Hi Jennifer,
It is our pleasure to offer you a quick, easy shopping experience paired with competitive value and efficient delivery.
Best regards,
2Modern
Hi Peter,
Our commitment to our clients extends beyond the initial purchase. We are delighted to hear our customer service team provided helpful support both before and after your order was placed.
Best regards,
2Modern
“My experience with 2Modern has been positive in every way. The rep answered my questions about the chairs I was interested in, in a timely fashion. The payment process was simple and they arrived ahead of schedule. The packaging was very substantial.”
Hi Artie,
A flawless experience is our standard. We are thrilled our team provided timely, knowledgeable assistance and that your new chairs arrived safely.
Best regards,
2Modern
Hi Janet,
Thank you for your continued loyalty to 2Modern. We are constantly curating our collection to ensure it reflects the best in modern, innovative design. We look forward to sharing our expanding selection with you.
Best regards,
2Modern
Hi Kathryn,
Providing a seamless experience from selection to delivery is our priority. We are pleased to know your transaction was quick and easy.
Best regards,
2Modern
Hi Monica,
We strive to make the process of acquiring your design treasures as effortless as possible. Thank you for your feedback on the ease of ordering.
Best regards,
2Modern
Hi Shonnie,
We couldn't agree more about the Simon Pearce Woodbury Photo Block. Its simplicity and elegance are precisely what allow your cherished artwork to take center stage. Thank you for recognizing its stunning design.
Best regards,
2Modern
“The website prominently states "Shop with Confidence: 30 Day Returns" - but this is very misleading. What they really mean, is if you want to return something, we will delay responding to you and charge you large fees to return the item. It is very disappointing! Do not buy from 2Modern unless you are 100% certain the item you are buying is exactly what you want and will fit your room.”
“Obsessed with our fermob outdoor chairs. Beautiful and will hopefully last forever. Worked with a concierge agent to get samples and will be ordering more especially during their sale!”
“Ciao! We visited 2Modern to buy outdoor drinkware that was attractive and could be used when eating outdoors. We like Italian design so purchased “Jelly” cups in 2 colors and 2 sizes.”
“2Modern has quickly become my favorite online store for all my home needs. I've purchased items for my kitchen, bathrooms, and both indoor and outdoor furniture. The store offers a wide selection with many styles to choose from, making it a great source of inspiration as well. Everything I ordered arrived in perfect condition, and the shipping was relatively fast.”
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