“Beautiful catalog, and a customer friendly on-line shopping experience, have won my favor!
I’m a first time customer, but I know I’ll be back. 2Modern brought back the joy in shopping again. Thank you, Kelly
Cleveland, OH”
“I love the simple design but, the socket was crooked, my husband straightened it out and the glass is scratched but not enough to notice and then return the lighting. Also, it's about 3 inches too short for my high ceilings but, again not enough to return the product. I will later be remodeling my kitchen, so, this lighting will not be needed.”
“We purchased 4 lounge chairs thinking they were adult chairs, having misread the graphics on the site. They would not return the first two chairs that has been shipped to us, adhering to the no returns policy on open box items. Nor would they stop delivery on the remaining two that had not yet been delivered. Customer service was totally lacking int flexibility or understanding. This relates to a different order than the one depicted here.”
“May be premature since I've not yet received the lamp I just ordered, but so far it's been very easy and professional. The website works well (though I wish you carried more photos of the lamps turned on in a darkened space to see how the light is directed), and ordering was a breeze.
Finding your address, phone number etc was easy too, which gave me confidence in your business. There far too many sketchy internet sellers, so I appreciate your service. Thanks.”
“Was looking for a specific type of outdoor planter, and found it at 2modern. The price was excellent, the website was very intuitive, and made the order process extremely easy. I’m familiar with the product that I purchased, and the price that I received is extremely competitive, and I am very pleased. Looking forward to future transactions with this establishment, always happy to find a new trade partner!”
“I was thrilled with my outdoor swap portable
lamps . They are sleek, resembling candels
and will be perfect in my windows during the holidays. During the summer my back patio
As well as a table will be enchanting in the evening .”
“To be honest, we are frustrated with the lack of timeliness and communication around our delivery. Our lamp was scheduled to arrive 9/13 so we took time off work to be there. That came and went with no communication. Then the date changed to the 20th… that has come and gone and now we are scheduled for the 26th. Customer service is very important to us and communication is a big part of that. When we email your staff they always respond but we have to reach out for answers and this should be the other way around. There are 3 different transpiration companies involved in the delivery of our lamp and they each seem completely disconnected and unhelpful. When I spend $4,000 on a lamp I expect a good experience from start to finish. We still do not even have our product and are unsure if it will show up when we were told now for the 3rd time.”
