“Angelica was extraordinarily friendly and helpful…because of her customer service approach, I made a purchase and would recommend the company to others!”
“I only had one small issue with my last order... when I placed the order back in January the shipping time was listed as 1-3 business days. I received an email 2 days later telling me I'd have to wait 6-8 weeks for the order to arrive. I was a bit upset by this but I had my eyes on this particular piece for almost a year already so an extra 2 months wouldn't make a difference anyway. Just wish I would have known upfront. Although I can see that the shipping information has since been updated. Otherwise, I had no issues whatsoever with my order. It arrived well-packaged.”
“I ordered a complete bedroom set and love it.
It can be difficult to find “real wood” furniture anymore and when I did on 2Modern, I knew it was a good fit.
I had an issue (was not 2Moderns fault) and they resolved it beyond my expectations.
Only down fall is you do need patience with delivery time but definitely better than “fast” but junky furniture.
I plan on ordering from them again.”
“I love 2modern but the delay on this item was too long. I ordered my bench on Feb. 10 and was charged. I did not receive the bench until March 22nd. When I ordered the bench I was not aware of the delay until I received an email from them after placing the order. Had I ordered this through DWR I would have had the item within a week.”
Hi Lisa,
We apologize for the delay you experienced with your order. We trust that everything was satisfactory with your item when it arrived, and if we there’s anything we can help with please contact our Customer Support team by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com. Thank you for sharing your feedback!
Best Regards,
2Modern
“I love the selections that you have. I had a hard time getting help with customer service so I just ordered it online. I will order again in the future.”
Hi Machele,
We apologize for the difficulty you experienced getting help with customer service. We’re glad to know you were able to place your order online, and that you love the selections we have at 2Modern. Thank you for sharing your feedback and we look forward to seeing your future orders!
Best regards,
2Modern
“I can tell you better when when I get my famed cook ware set!!! As I told I expect to buy a second set at a later date because I usually use the smaller items that which is probably half the set!!”
Hi Daniel,
Thank you for sharing your feedback. We can help arrange your preferred delivery method. When you have a moment, please contact our Customer Support team by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com.
Thank you!
2Modern
“online shopping portal is well designed and has easy checkout process. Online purchase history doesn't have tracking details. That is sent separately for some reason”
