“I have had nothing but good experiences shopping through my trade representative at 2modern,. she has managed to pull minor miracles in terms of shipping and price matching.”
“Bought this very cool vase as a birthday present for my wonderful but fussy, flower-loving wife. It's great, and she loves it, too! Earned a few points with her *not that I needed them*.”
“I purchased a chandelier in January and in August a glass shade broke off the light and fell two stories. I sent pictures of the broken glass and the light fixture and asked to have the shade replaced. Brian informed me the chandelier was no longer made and pretty much I was SOL. After pushing back, I was given the distributer's name. The distribution company wanted me to purchase a new shade for $140.00. Mind you, I am making these inquiries. Brian is doing nothing. Weeks are going by. I finally asked Brian for the manufacturer's information. I sent the same request to the manufacturer, lo and behold, 24 hours later, I received a shipping notice from 2Modern for a replacement shade. I don't know what they are paying Brian to do, but whatever it is, he is clearly overpaid. I am so disappointed with 2Modern, that I will not purchase from them ever again and I will advise my friends, family, and acquaintances to steer clear as well. (I do love the chandelier and am grateful the manufacturer stood by their product)”
“Beautiful catalog, and a customer friendly on-line shopping experience, have won my favor!
I’m a first time customer, but I know I’ll be back. 2Modern brought back the joy in shopping again. Thank you, Kelly
Cleveland, OH”
“I love the simple design but, the socket was crooked, my husband straightened it out and the glass is scratched but not enough to notice and then return the lighting. Also, it's about 3 inches too short for my high ceilings but, again not enough to return the product. I will later be remodeling my kitchen, so, this lighting will not be needed.”
“We purchased 4 lounge chairs thinking they were adult chairs, having misread the graphics on the site. They would not return the first two chairs that has been shipped to us, adhering to the no returns policy on open box items. Nor would they stop delivery on the remaining two that had not yet been delivered. Customer service was totally lacking int flexibility or understanding. This relates to a different order than the one depicted here.”
“May be premature since I've not yet received the lamp I just ordered, but so far it's been very easy and professional. The website works well (though I wish you carried more photos of the lamps turned on in a darkened space to see how the light is directed), and ordering was a breeze.
Finding your address, phone number etc was easy too, which gave me confidence in your business. There far too many sketchy internet sellers, so I appreciate your service. Thanks.”
“Was looking for a specific type of outdoor planter, and found it at 2modern. The price was excellent, the website was very intuitive, and made the order process extremely easy. I’m familiar with the product that I purchased, and the price that I received is extremely competitive, and I am very pleased. Looking forward to future transactions with this establishment, always happy to find a new trade partner!”
“I was thrilled with my outdoor swap portable
lamps . They are sleek, resembling candels
and will be perfect in my windows during the holidays. During the summer my back patio
As well as a table will be enchanting in the evening .”
