“The description on the mini planet said it was dimmable. Upon receiving the mini planet, the papers said the plug in version is not dimmable.
The description online is wrong for the plug in style.”
“customer service on the purchase of a lamp was outstanding. I would suggest anyone who is looking for a product which they sell they can rush, assure that they will be well represented and taken care of by two modern.”
“I took so much time picking out 4 bar stools on your website & then you cancelled my order as they are discontinued but still have not updated that on your website, this isn’t fair to customers taking out their time to carefully select items.”
Hi Stefanie,
Thank you for your feedback. We read each review to reflect on what we can do better and how we can improve the customer experience. We apologize for the misinformation with your order and will update our site. If there is anything we can help with, please reach out to our Customer Support team by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com.
Best regards,
2Modern
Hi Scott,
Thank you for your feedback. We read each review to reflect on what we can do better and how we can improve the customer experience. A team member from Customer Support will reach out to you to see how we can help.
Best regards,
2Modern
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