“I signed up for promotional codes (10% off and $50 off $400 or more for your first order). I purchased a $500 chair and it wasn’t eligible for either promo. To me, this is not a great experience. What was the point of signing up for these?
I would only purchase again for the right product.”
Hi Daniel,
Thank you for taking the time to share your feedback with us. We read each review to reflect on what we can do better and how we can improve the customer experience, and we apologize for your experience with your order. We checked on your order and see that a return has been created for you to return the items. If you have any questions please contact our Customer Support team by phone at 1-888-222-4410 or by email at support@2modern.com.
Best regards,
2Modern
“The description on the mini planet said it was dimmable. Upon receiving the mini planet, the papers said the plug in version is not dimmable.
The description online is wrong for the plug in style.”
“customer service on the purchase of a lamp was outstanding. I would suggest anyone who is looking for a product which they sell they can rush, assure that they will be well represented and taken care of by two modern.”