“Angelica took over my inquiries and stayed with me while I made my decisions via email. She was prompt, friendly and knowledgeable about her merchandise and handled my purchase efficiently.”
“First of all, the sales manager Pondi, was able to procure a sample of the rug I purchased which was important since this rug was made to order. No other online sellers of this particular rug offered to do that. In the end, we approved the sample and purchased the rug and are very happy with both Pondi's personalized service and the rug!”
“Completely different product arrived for my client. I was embarrassing and will now need to return what was sent and make sure the correct product is sent.”
“great, fast and I like delivery will be free of chagers. I was going to by the lamps in Design within reach and they were going to charge me for the delivery.”
“I bought my bathroom wallpaper on Amazon but when I realized I needed an additional roll Amazon's price was almost triple the price I originally paid. So I search the internet & found the same wallpaper it a slightly higher price than I orginally paid at 2mordern which also included free shipping. I ordered the roll & it was shipped within 3 days & I received it within 5 business days. It was even the same batch #.”
“Disappointing. We waited our purchase for 4 months after full payment. When it was finally delivered, two out of three boxes do not belong to our order (wrong color). Today is the fourth day since the issue was communicated to the customer support, but nothing was done.”
Hi Ruslan,
We apologize for your experience with your order and thank you for taking the time to share your feedback. A team member from Customer Support will reach out to you to help.
Best Regards,
2Modern
“Received a “brand new” rug with soiled marks on it and after being told in writing it would be replaced at no charge…they came back after and said it changed and I would not be receiving a replacement and no offer of any other resolution. Don’t recommend this retailer.”
