“I’m very upset with your company!!!!!! We just ordered a 7k lamp which was stated in stock ready to ship…. I just received an email stating that it won’t arrive for another 6 months!!!!!! Totally unacceptable. I hope I will be refunded quickly unless you have another option”
Hi Gina,
Thank you for sharing your feedback. We would like to try to help. When you have a moment, please contact our Customer Support team by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com.
Thank you!
2Modern Customer Support
“The shopping experience was quite good. I chose items online and then sent an email to customer service asking about Black Friday deals. The automated message was not helpful but an email from a real person followed and she was extremely helpful.”
“I have been trying to find out what happened to my order. Afer calling the company, I was told that a representative would look into it and get back to me, but I did not receive any further word. UPS can not track the package. What to do??”
“I needed some delivery information and called customer service directly and the woman I spoke to was very knowledgeable and helpful and I was able to place my order immediately with her.”
