“Frustrating! Shipment came, and when putting it together, a silicon washer broke and an outside decorative screw does not fit as a result. Asked for a replacement, 10 days ago, sent photo and have not received the courtesy of a reply! Shocked and dismayed. Should I go directly to report to the manufactukrer?”
“It was a pleasure dealing with this company! Customer service was top rate and took care of any issue with prompt and professionalism. My pieces were gorgeous and the best price! Highly recommend!!!”
“I found 2Modern while googling bar stools and am thrilled to say I placed my order with them. They shipped in a timely manner and I am very happy with the quality! I would definitely recommend 2 Modern!”
“My experience shopping from 2Modern exceeded all my expectations. I appreciated the clear communication about my order status and scheduled delivery. I also appreciated emails with a direct line of contact for a customer service representative in the event I needed anything. The furniture is very high quality and was installed perfectly in my house.”
“I spoke with Angelica over the phone and she was able to answer all of my questions in a very timely manner as well as very pleasant to work with. Thanks so much, I’m sure we will love our chairs.”
“Your on- line support staff is excellent. I spoke with several of them and they were able to answer all of my questions. It was because this that I decided to buy the lamps from 2modern. Trish was very helpful when had problems checking-out.”
“I had to return the lamps and I didn't like that I had to pay for shipping and purchase another box to put the 2 boxes you sent me in one box return with UPS...”
“Great product. Concerned about shipping. I need this soon for a birthday present, and it still sits at order received. Normally I would already have tracking information and delivery date”
